AOMEI Backupper Reviews 2,156

They resolved an issue and addressed within moments. Would work with them again!

Due to several hardware modifications I exceeded the registration limit of my AOMEi Backupper licence. Lanry Lucky from AOMEI support team helped me in this case just in a few hours time. Much appreciated.

Reached out for support (needed my license key I had lost) and by the next morning, I got a response with my key! Fiona was promot, efficient, professional, and most importantly, helpful!

It was a quick response and problem resolution. I was back up and running within a day of asking for help.

Got a quick response with Lanry Lucky replying to my enquiry. Good customer service!

I had a problem with my backupper pro license due to the fact that I restored my OS without uninstalling AOMEI BKP and so it wasn’t reusable and the support team kindly solved my issue.

I'm very happy with this product. The Support Team is very professional. Thank you

Megan was courteous, friendly, and resolved my issue quickly. Great service!

Although Backup Products are great, but a 5* rating is not possible due to missing license self service for users registered products. Every time when a PC is renewed, the license has to be released by the support. This is nowadays no more state of the art.

Lanry Lucky from AOMEI helped me sort out a registration key issue when moving from an old Win 10 computer to a new Win 11 computer.
The customer service was fantastic and the issue was resolved within a few hours!

Thanks for your prompt support really appreciated Megan Z.

Excellent and efficient email support from Lanry Lucky. 24 hours max, friendly and responsive (excuse my english, i'm french). Don't worry about the support !

Very helpful to an 87 year old Veteran who causes most of his problems himself. I truly recommend Lanry Lucky as a valued employee for whatever consideration can be given.

Solution that worked 1st time in a very timely manner.

Thanks for Lanry Lucky for quick support and resting my license key.

I've been working with support team members since the 1980's - often as a user, but more often as a supervisor. I seldom experience the level of technical support Megan Z provided for this ticket. Even though I was asking "newb" questions (some of which I probably could have answered myself w/out troubling them just by looking at the screen more carefully), Megan Z was fast, professional and kind. It doesn't get any better than that.

The solution suggested by Lanry Lucky worked to fix the problem I was having. I was happy to have the problem solved within 24 hours of my original email to AOEMI support site.

They have terrific products as well as customer support! I personally use AnyViewer and Backupper Pro. I was having a problem with some of the Dell software on my Alienware computer and had to go through resetting it several times. Joey A. got me back on track by resetting my license for me because I had to keep re-installing.

Quick response and Excellant serice from Lanry Lucky.
Many thanks