Tweeks Cycles Reviews 26,376

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often noting competitive rates and good value, even with delivery charges. Many commend the fast and efficient delivery service, with orders arriving quickly and often ahead of schedule. Reviewers also appreciate the quality of the products received, finding them to be exactly what they wanted and in perfect condition. The overall service is consistently described as professional and the ordering process as clear and easy to use. However, some people mentioned issues with delivery tracking information and occasional delays, with a few experiencing missed deliveries or prolonged waiting times. A small number of customers also reported receiving incorrect items or having difficulty with order changes and confirmations online.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the promptness and speed of... See more

Product

Reviewers mention positive feedback about product quality, with many noting items arrived as described, in... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting competitive and good... See more

Service

Consumers find service to be positive, with many reviewers praising the amazing, excellent, and great service... See more

Order

People report positive experiences with order, highlighting the ease of the ordering system and the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exactly what I wanted, no compromise made. Great price even including the delivery charge, delivered in good time. All from Tweeks was great only let down by no tracking/delivery information at all fr... See more

Company replied

Rated 5 out of 5 stars

The whole process was as good as it could be. Clear and easy to use ordering system. Good range of products at competitive prices. Information about the status of the order was first rate. The order w... See more

Company replied

Rated 5 out of 5 stars

Great price and well set up and quick delivery no problems so far I was a bit hesitant to purchase online but the process was easy no complaints , Could have been enhanced by maybe a basic tool adde... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Ordered my son’s bike on Saturday arrived first thing Tuesday morning. Packaged well. Bike is perfect thank you .

Company replied


Company details

  1. Bicycle Store

Information provided by various external sources

Tweeks Cycles, strives to give you the customer an unrivaled choice of both MTB and Road components, bikes, clothing and accessories from the world’s very best cycling brands to buy online. Whether you’re a beginner or an expert our aim is to supply you with the equipment you need to achieve your goals.

Tweeks Cycles

Written by the company

Free UK Delivery
Everything we sell can be shipped directly to you for FREE where ever you are in the UK when your spend is over £29.99
0% Finance
We offer 0% Finance on an extensive range of products online including almost all of our bicycles and a huge range of our clothing, components and accessories
Next Day Delivery Service
Order anything in stock before 4.30pm and we will ship it on our next day delivery service that very day (for Bikes this is subject to build and Pre Delivery Inspection)

Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

5-star
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Rated 2 out of 5 stars

Received brake pads as ordered

Received brake pads as ordered, lubricant ordered same day / different order, not arrived
1) I need to contact you over failure to provide
2) If an item is forgotten on initial order and you go back on and further order, why can’t these be amalgamated rather than 2 separate postage bills

25 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

Thank you for your feedback.

We’re pleased to hear that your brake pads have arrived, but we’re sorry to hear that the lubricant from your second order has not yet been received.

As the orders were placed separately, they are processed independently through our system. For this reason, they cannot be amalgamated once placed, and separate carriage charges apply.

Regarding the outstanding item, we would kindly ask that you contact our Customer Service Team cs@tweekscycles.com with your order details so that we can investigate this further and assist you accordingly.

We apologise for any inconvenience caused and appreciate your understanding.

Tweeks Cycles

Rated 5 out of 5 stars

Tweeks delivered!

Tweeks delivered. I found a great spec bike for my son at a good price point. The service from there was prompt and the bike arrived very securely parcelled and looks fantastic! Thanks guys

25 March 2026
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Reply from Tweeks Cycles

We're happy to hear that you found the perfect bike for your son at a great price. We're glad the delivery was quick, and it arrived safely. Thanks for your positive feedback!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Fast and efficent

Fast and efficent

25 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're glad you had a quick and efficient service with us!
We hope to see you back again soon!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Fast as rocket 🚀

Fast as rocket 🚀

18 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're glad you had a rapid delivery and service!

We hope you enjoy your new order!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Order and delivery was processed…

Order and delivery was processed quickly and promptly.

24 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that your order and its delivery were processed quickly and promptly. Thank you for your positive feedback!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

I had to ring the shop as i was having…

I had to ring the shop as i was having trouble with my bank card and was very well looked after by Pete lovely guy very patient and helpful 💯 will buy from tweeks again thank you tweets cycles thank you Pete

24 March 2026
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Reply from Tweeks Cycles

We're happy to hear that our team provided excellent support when you experienced difficulties with your card. We appreciate your positive feedback and are glad you had a great experience. We look forward to your future purchases!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Great price and well set up and quick…

Great price and well set up and quick delivery no problems so far I was a bit hesitant to purchase online but the process was easy no complaints ,
Could have been enhanced by maybe a basic tool added to attach the wheel and pedals but overall very happy so far

24 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that the purchase and delivery process was easy. Your feedback is valuable as we are always looking for ways to improve our customer experience.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Great price and very fast delivery

Great price and very fast delivery

24 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy you received great value and a very fast delivery. Thank you for your feedback, we appreciate it a lot!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars
Tweeks Cycles logo

Reply from Tweeks Cycles

Thank you for your positive review!
It's great to see you received fast delivery and a great price, we are happy you had a great experience with us.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Purchased items delivered promptly and…

Purchased items delivered promptly and securly.

17 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're so happy the items you purchased were delivered to you quickly and safely! Thank you for taking the time to leave us this very positive review.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Genuine chain ring at a great price

It was easy to make sure i had ordered the right chain ring, and when it turned up, (ordered tuesday, arrived saturday) it was the genuine product and worked perfectly.

23 March 2026
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Reply from Tweeks Cycles

We're happy to hear that you found it easy to order the correct chain ring and it arrived quickly.
We hope you enjoy the new smooth ride feel!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

The new wheel arrived quickly and in…

The new wheel arrived quickly and in perfect condition. The price was excellent.

23 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that the wheel arrived quickly and in perfect condition, and that you found the price excellent. Thank you for your positive feedback!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

5 Stars for Tweeks

Excellent response from initial phone enquiry to prompt online delivery.

22 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you had such a positive experience with our service.
Thank you for the review, we really appreciate it!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Orderd a few things now always quick…

Orderd a few things now always quick delivery and good products

22 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We appreciate you taking the time to leave us this fantastic review! We're so glad to hear you're happy with our quick delivery and great products.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

products and competitive pricing

Great products and competitive pricing

21 March 2026
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Reply from Tweeks Cycles

We're happy to hear that you appreciate our products and pricing. Thank you for your positive feedback, it means a lot to us.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Answered the questions asked with great detail. Have used before and will happily use again. Items arrived within 48 hours

21 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that our customer service was helpful and thorough! We appreciate your continued trust in us, and we're glad the items arrived quickly. Thanks for the positive feedback!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Good service

21 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're please hear you had good service with us.
Thank you for the lovely review.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

great service all round website makes…

great service all round website makes sence and fluid. theres even a telephone line for the personel touch. very fast and professional service highly recomend.

21 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that our website was easy to use.
We appreciate your recommendation and are glad you received fast, professional service.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Brought a set of wheels

Brought a set of wheels, arrived quickly now fitted and very happy,good value for the money

21 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that your wheels arrived quickly and you are pleased with their value and fit. Thank you for your positive feedback, we appreciate it!

Tweeks Cycles
#TeamTC

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