SJSCycles Reviews 17,423

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, often including unique and hard-to-find items, available at competitive prices. Many people highlight the excellent advice and service received, noting the knowledgeable and helpful staff. The quality of items is frequently commended, and consumers appreciate the prompt, efficient delivery service, with products often arriving well-packaged. However, some customers experienced issues with incorrect items being sent or products arriving damaged due to inadequate packaging for small items. A few people also mentioned receiving products with a shorter shelf life than expected or encountering difficulties with product specifications, leading to additional purchases elsewhere.

What people talk about most

Product

Consumers consistently express satisfaction with the product selection. Many reviewers highlight the great... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the speed and... See more

Service

People report positive experiences with service. Customers consistently praise the efficient and reliable... See more

Price

Clients share positive opinions on price, consistently finding a great selection of products at competitive... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality of parts... See more

Based on these reviews

Rated 5 out of 5 stars

Great selection of products at competitive prices, especially the unique parts which other places don't stock, even if it is something as simple as a bracket for attaching your bike lights. Great if... See more

Rated 5 out of 5 stars

I made an enquiry having found the company on line. I needed advice on reducing the gearing on my Brompton C line 3 speed hub . Wayne guided me to the Shimano Alfine 39 tooth chain wheel which I subse... See more

Rated 5 out of 5 stars

I bought some new Schwalbe tyres for my Thorn Nomad bicycle. The website info was supported by telephone advice & of course, they had them in stock, unlike other so called bargain sites. The price w... See more

Rated 5 out of 5 stars

I ordered a very small metal tool which was despatched in a brown paper envelope such is the momentum for society to scale back on plastics. Naturally by the time it was delivered it was an empty brow... See more

Rated 5 out of 5 stars

Absolutely fantastic staff excellent communication no hassle top products mine being the zound horn great price from sjs cycles cracking product. If ever you want for your bike sjs cycles is the place... See more

Rated 5 out of 5 stars

I can always rely on SJS Cycles - their breadth and depth of cycling related stock is always impressive and when I need a part - no matter how small or obscure, they invariably can supply it. As ev... See more

Rated 5 out of 5 stars

Only needed a small spare part for a Lezyne light but the customer care was as though I’d spent thousands. Great parts prices , excellent order updates. A very pleasant experience, will recommend and... See more

Rated 5 out of 5 stars

Superb Service. Top service from the team as always, top quality items at competetive prices, packed securely enough to withstand nuclear strike and shipped quickly. Couldn'a ask for more !

Rated 5 out of 5 stars

Ordered a new wheel- custom build . website advised 18-21 days. was despatched less than 24hrs later and got to me 24hrs after that. wheel is superb quality but that is expected with SJS . I have othe... See more

Rated 5 out of 5 stars

SJS Cycles is a new discovery for me. I had a Brompton question I was seeking an answer to and the SJS team responded quickly to my email. Placed an order on the back of that, and the product was de... See more

Rated 5 out of 5 stars

Amazing supplier! I've placed a number of orders with SJS and they've never let me down. They always have the strange and obsolete part I require for my aging bicycles. Great value, the bits I nee... See more

Rated 5 out of 5 stars

100% reliable. Huge range of kit which is the stuff you need if you actually ride a bike a lot. Staff are also super helpful when you need to speak to someone. St John Street Cycles is not just buying... See more

Rated 5 out of 5 stars

excellent customer service ... my order was for a specialist item that required a particular method of delivery - someone from the team rang me to discuss best way - and the item arrived overnight.... See more

Rated 5 out of 5 stars

SJS is excellent from start to finish. Website has really detailed descriptions. Stock range is very wide. Ordering is easy. Communication is thorough. Items are packed exceptionally well and delivery... See more

Rated 5 out of 5 stars

SJS has been my go to place for decades for parts and various bike bits & pieces. It has everything needed for maintaining a bike, eg. small pots of specialist freehub grease, gear cables, bar tape,... See more

Rated 5 out of 5 stars

SJS cycles had exactly what I was looking for, a good quality carry handle for my Brompton. Good selection of products at competitive prices, good delivery service and well packaged. Would recommend.

Rated 5 out of 5 stars

My go-to place for all things bike-related. Great range of items. Competitively priced. Expert-led. Great advice. Very quick to respond. Have always been able to help me out whilst on long tours as... See more

Rated 5 out of 5 stars

Pleased how quickly my order was fulfilled. Simple, yes, but ordering process was smooth, and my goods arrived sooner than expected.

Rated 5 out of 5 stars

The team at SJS cycles built a dynamo Hub front wheel for me. It is work of art. Nik and Simon and the wheel builder kept me fully up to date with the whole project. Nik's expertise of the SON dynamo... See more

Rated 5 out of 5 stars

Nothing to say really. I ordered something and it arrived promptly. I frequently order from SJSC and have always been pleased with the experience, but don’t know whether I need to post a review every... See more

Company replied

Rated 5 out of 5 stars

SJS had the items in stock that I required. These were dispatched quickly and arrived well packaged in good condition. I have used SJS before and I would happily use them again.

Rated 5 out of 5 stars

Solid & reliable I've used SJSCycles many times over many years and they always have a great range of stock at good prices, with prompt delivery.

Rated 5 out of 5 stars

SJS carry a lot of the parts I need and their prompt delivery is always beneficial. They offer a very good service and I havent been disappointed whenever I have ordered from them.

Rated 5 out of 5 stars

Fast service, huge range of items well-presented on website. This order I talked in person to a representative who gave me clear advice, and I now have a completely renovated 40 year old bike

Rated 5 out of 5 stars

I've been using SJSCycles for a couple of years now as they have an amazing stock of small parts for bikes that are sometimes difficult to source - on this occasion it was an axle and ball bearings fo... See more

Rated 5 out of 5 stars

SJS is now my default place to shop for all manor of bicycle / tricycle parts and accessories. They always seem to have what I need available.

Rated 5 out of 5 stars

As always SJS have everything you could possibly want in the way of bike components and tools. So I wasn’t surprised when they had the special tool I needed for removing the security wheel spindles... See more

Rated 5 out of 5 stars

Ordered a cable for my front bag bracket. Cheaper than buying from Ortlieb direct. Usual swift and efficient service.

Rated 5 out of 5 stars

I have been buying from St John Street Cycles for decades by mail order and visited the shop a few times as well and I have always received great service.

Rated 5 out of 5 stars

Very pleased with the service from SJS Cycles. Quick delivery and items well packaged. They have a really good stock range, and you always seem to find what you need at a reasonable price. Would recom... See more

Rated 5 out of 5 stars

Easy to order and prompt delivery as promised. Good description of Cateye Padrone computer that I purchased. Very happy with my purchase.

Rated 5 out of 5 stars

Always a good selection of products, many of which are not freely available from other retailers. Good prices and quick delivery too.

Rated 5 out of 5 stars

Super range of bike related products, spares and hard to find components that few companies will stock. Excellent Service.

Rated 5 out of 5 stars

Great service and price for a difficult to find part. SJSCycles is a marvellous source for all sorts of cycle parts and accessories

Rated 5 out of 5 stars

I ordered a set of Deore V-brakes, cabling and a set of Flinger Mudguards. All delivered quickly, in good packaging and well protected. Prices are great, the value is outstanding and happy to continue... See more

Rated 5 out of 5 stars

Excellent service. Replaced faulty part quickly and efficiently with no quibble. Would highly recommend for parts. Thank you.

Rated 5 out of 5 stars

Great range of parts and superquick service. I've asked for technical advice before and found them really helpful.

Rated 4 out of 5 stars

I bought the adhesive required to bond Brompton seat post sleeve into the frame. The product did the job , but I was disappointed that the expiry date of the bottle was April 2026. At £ 28 , would h... See more

Rated 5 out of 5 stars

I support sjs cycles because they have a unique range of products, provide knowledgeable answers to emails and they have an actual shop which is important to Bridgwater.

Rated 5 out of 5 stars

Ordering from SJS is always a brilliant experience. Really good prices and delivery time. They are my first place to check out!

Rated 5 out of 5 stars

Very knowledgeable team who assisted in my niche wheel technology request. Placed the order, built and shipped in record time. Thank you!

Rated 5 out of 5 stars

Superb service. Top quality components at competetive prices together with fast shipping in bomb proof packaging, whats not to like !

Rated 5 out of 5 stars

As always (and I have been a customer for over 30 years) SJS provide good quality parts at a competitive price and promptly. Thanj you.

Rated 5 out of 5 stars

Precise, quick and very helpful answer to my question once I called the shop. It was about a SRAM rival hydraulic shifter replacement part. The reservoir kit was available and there was no delay in de... See more

Rated 5 out of 5 stars

SJS are always reliable ,and clear abiut their service. I shall return and review their catalogue , again in the future,

Rated 5 out of 5 stars

Always an excellent service and the right advice about the parts that you need and any remedial action needed!

Rated 5 out of 5 stars

FIRST class service and really good communication. We had some problems but everything was sorted how should be.

Rated 5 out of 5 stars

SJS stock the items I need however unusual they may be. Their delivery is fast and efficient

Rated 3 out of 5 stars

Ordered a self-repairing inner tube for a specific tyre size. Unfortunately the wrong item was sent. Although the customer service team was helpful with a swift refund, there was no explanation or apo... See more

Company replied

Rated 3 out of 5 stars

Normally they're quite good, this time they let me down. I needed to order a new rim & spokes & emailed them to make sure I got the right spokes as they didn't have the full information on the rim's s... See more

Company replied


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bike Accessories Store
  4. Road Cycling

About SJSCycles

Written by the company

We have the most comprehensive range of quality cycle components, spares and accessories in the world with express and global delivery available.

We are the largest Brompton dealership in the South West UK with full workshop upgrade and repair facilities.

We are home to the Thorn range of touring bicycles and tandems.

With comprehensive Rohloff hub servicing and hand wheel building available onsite.

Contact info

4.9

Excellent

TrustScore 5 out of 5

17K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

SJS cycles are my go to Bike shop

SJS cycles have a wide range of components in stock, the detail in descriptions is good, and staff seem happy to respond to technical questions. Delivery is fast and reliable and products are well packaged. I am always pleased with the service I get from SJS. Keep up the good work!

7 March 2026
Rated 5 out of 5 stars

Great selection of products at…

Great selection of products at competitive prices, especially the unique parts which other places don't stock, even if it is something as simple as a bracket for attaching your bike lights. Great if you have more than one bike and so you don't have to buy several lights.

Delivery was quick too.

5 March 2026
Rated 5 out of 5 stars

Genuine small business

I support sjs cycles because they have a unique range of products, provide knowledgeable answers to emails and they have an actual shop which is important to Bridgwater.

1 March 2026
Rated 5 out of 5 stars

excellent customer service ..

excellent customer service ... my order was for a specialist item that required a particular method of delivery - someone from the team rang me to discuss best way - and the item arrived overnight. Very Happy!

28 February 2026

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