Tweeks Cycles Reviews 26,193

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting their quality and competitive pricing. Many people appreciate the efficient and prompt delivery service, with orders frequently arriving sooner than expected and well-packaged. The customer service is also highly regarded for its helpfulness and responsiveness, making the overall purchasing experience smooth and positive for consumers. However, some customers also noted issues with delivery, with a few instances of orders being delayed or not received. There were also isolated cases where the wrong item was sent, causing inconvenience for the customer.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the fast and... See more

Product

People report positive experiences with product, often highlighting good quality, competitive pricing, and a... See more

Price

Customers consistently express satisfaction with the pricing. Many reviewers highlight finding desired items... See more

Service

Consumers consistently find the service to be positive. Many reviewers highlight the excellent, efficient,... See more

Order

Clients share positive opinions on order. Many customers praise the ease of ordering through the website and... See more

Based on these reviews

Rated 5 out of 5 stars

During my cycling life as an elite rider I’ve used Tweeks on numerous occasions. Tweeks provide great quality cycling products at a very competitive price. They also provide great customer service... See more

Company replied

Rated 5 out of 5 stars

Very impressed by the quality of the Blackburn Outpost Frame Bag. Feels strong and multiple options for attaching to the frame. I like the different compartments which most other products don’t offer... See more

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Rated 5 out of 5 stars

Great bike and great service from Tweeks Cycles. The bike was better than expected. It came well packed and had been checked over before delivery. Also just the right amount of communication about d... See more

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Rated 5 out of 5 stars

I bought a helmet for a Christmas present and when my daughter tried it on it was a slightly too small. I called customer services at Tweeks and they gave me step by step advice on how to retur... See more

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Rated 5 out of 5 stars

Ordered a pair of Continental tyres late one Monday afternoon and they were delivered early the next morning. Great price, free shipping. It doesn't get better than that!

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Rated 5 out of 5 stars

Item was well packaged and received very promptly. Fitted very easily. Can now use rear panniers easily because of the additional lower pannier mounting rails, as well as my rear rack bag.

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Rated 5 out of 5 stars

Spoke to Pete about an order and he was brilliant phoned me back and sorted out MY mistake,he even upgrade delivery to next day,thank you. I would not hesitate to recommend Tweeks cyles,have and wi... See more

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Rated 5 out of 5 stars

Excellent customer service. Ordered my son’s bike on Saturday arrived first thing Tuesday morning. Packaged well. Bike is perfect thank you .

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Rated 5 out of 5 stars

Another order from Tweeks delivered promptly and precise, just what’s needed and when you need it. Definitely would recommend Tweeks based on price and delivery.

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Rated 5 out of 5 stars

Ordered 2 children's bikes and helmets. All arrived quickly. Bikes in boxes had been well set up. Just pedals and stabilisers to add and straighten out handlebars. We'll packed. Excellent service.

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Rated 5 out of 5 stars

Very competitive prices and an easy to navigate website with an excellent range of products. Delivery was very fast and extremely reasonable. Tweeks or on my list of preferred retailers.

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Rated 5 out of 5 stars

Super efficient service, helpful staff, user friendly website and a great range of parts and tools. And world wide postage at reasonable rates. Everything you need from a bike shop.

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Rated 5 out of 5 stars

Easy to understand selection format on the website which confirmed I was ordering the correct tyres. Ordered at 2pm, dispatched within a few hours and they arrived the following day.... Brilliant !!!

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Rated 5 out of 5 stars

Excellent price and brilliant service. The item arrived really quickly and is exactly what I need. Don't hesitate to use Tweeks Cycles again and recommend them to others.

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Rated 5 out of 5 stars

Always great service over the years....bike delivered very well packaged with protection in large box. and cheaper than a local online bike shop. thank you Tweeks

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Rated 5 out of 5 stars

Excellent service from Tweaks Cycles. Shoes sizing was good. They are quite light weight, which is what I was looking for, but will have to see if they last as well as my previous Shimano shoes.

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Rated 5 out of 5 stars

Arrived on time. Well packed and protected. Just had to git pedals, reflectors and adjust handle bars. Would recommend dealer

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Rated 5 out of 5 stars

Good price and great delivery service. Item was just what I was looking for and its good to be able to support a UK business rather than giving my money to Amazon, etc

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Rated 5 out of 5 stars

Ordered an item few days b4 Xmas didn’t expect to receive it on time as I left late but couldn’t believe it came day b4 the big day brilliant service. Defo will be back

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Rated 3 out of 5 stars

Good products at a good price (as usual from Tweeks) but, let down by Royal Mail. Tweeks picked, packed and dispatched my order the same day, however, delivery took a week. It wouldn't put me off usin... See more

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Rated 5 out of 5 stars

Great price for product (Shimano disc pads), very reasonable postage & rapid dispatch. Have used several times & always pleased. Recommended.

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Rated 5 out of 5 stars

I've been cycling for a very (very) long time. This is the first time using Tweeks. Looking for my usual make of tyre and Tweeks came up as one of the very few stores selling them and also at an exc... See more

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Rated 5 out of 5 stars

Got the products i wanted at the best price. Was shocked when my items arrived next day, i hadnt selected next day shipping. Used Tweeks for ywars and service also been 5 stars.

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Rated 5 out of 5 stars

Item ordered at great price. Easy and quick online shopping. Goods despatched and delivered Fast and well packaged. Whats not to like how online shopping should be. These guys are great.

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Rated 5 out of 5 stars

First Class service. I mistakenly ordered the wrong part for my bike and had to return it. The effort that the staff at Tweeks went to find the correct the part was very impressive. They are a friend... See more

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Rated 5 out of 5 stars

Had the light I wanted at a good price and free delivery. It was delivered quicker than I expected as well. Very happy with the whole process!👊

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Rated 5 out of 5 stars

All the information you need to make a purchase to suit unlike many bike retailers. Selection made simple

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Rated 5 out of 5 stars

Ordered some shoes , lube and protective sticker. Reasonable prices and arrived super quick. Thanks.

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Rated 5 out of 5 stars

received what I ordered when I expected. packaging was perfect, and everything fits as expected. couldn't be happier.

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Rated 5 out of 5 stars

Our purchase was simply to get gift vouchers for our Son in Law. The process was very easy and vouchers received within 48 hrs.

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Rated 5 out of 5 stars

Good guidelines on stock levels, prompt despatch, well packaged and quick delivery.

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Rated 5 out of 5 stars

Ordered two items and when they checked, only one was in stock. I received a phone call straight away and was informed that they had already found a solution but wanted to check that this was ok with... See more

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Rated 1 out of 5 stars

Made an order for an item I needed urgently. The wrong item got sent so I immediately wrote an email stating so asking to return the incorrect item that was valued multiple times what I paid for (so I... See more

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Rated 5 out of 5 stars

Super fast and reliable service. Bought SLX calipers arrived well packaged safe and sound

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Rated 5 out of 5 stars

Can't remember what i bought but have used tweeks many times and never been disappointed

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Rated 5 out of 5 stars

Great service from Tweeks Cycles. I accidentally ordered the wrong item and Tweeks changed this very smoothly without any hassle. Great range of products and prices. Will definitely use again.

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Rated 5 out of 5 stars

Fast delivery & item was packaged well. Overall a good experience & would use again!

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Rated 5 out of 5 stars

I’ve always had a great service from Tweeks, website is easy to use, prices are very competitive and delivery is fast and efficient.

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Rated 5 out of 5 stars

Called up to ask for specific part details. Great knowledge and got the right BB dispatched the same day

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Rated 5 out of 5 stars

A few bike spares for maintenance, quality parts dispatched quickly at a great price

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Rated 1 out of 5 stars

Unfortunately I have not received the order which you dispatched to Parcel Force 5 days ago. The 'Force' is weak with them.

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Rated 5 out of 5 stars

item arrived early and was exactly as pictured including the niche adapter i needed too 🤟

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Rated 5 out of 5 stars

Good clear website, easy to order and a great range of pedals. Rapid delivery also.

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Rated 5 out of 5 stars

Absolutely brilliant massive discount and the delivery was super fast i ordered and received the product in 24 hours

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Rated 5 out of 5 stars

Quick efficient service, info was easy to find. Product arrived to time packaged well.

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Rated 5 out of 5 stars

That was a very quick delivery, items are all in good condition, cheers.

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Rated 5 out of 5 stars

Really quick delivery. Mudguards were perfect for my Cannondale Topstone.

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Rated 5 out of 5 stars

Always great service from the team at tweeks and very competitive prices.

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Rated 5 out of 5 stars

Help line was great. Good advice and product knowledge. Excellent delivery.

Company replied


Company details

  1. Bicycle Store

Information provided by various external sources

Tweeks Cycles, strives to give you the customer an unrivaled choice of both MTB and Road components, bikes, clothing and accessories from the world’s very best cycling brands to buy online. Whether you’re a beginner or an expert our aim is to supply you with the equipment you need to achieve your goals.

Tweeks Cycles

Written by the company

Free UK Delivery
Everything we sell can be shipped directly to you for FREE where ever you are in the UK when your spend is over £29.99
0% Finance
We offer 0% Finance on an extensive range of products online including almost all of our bicycles and a huge range of our clothing, components and accessories
Next Day Delivery Service
Order anything in stock before 4.30pm and we will ship it on our next day delivery service that very day (for Bikes this is subject to build and Pre Delivery Inspection)

Contact info

4.9

Excellent

TrustScore 5 out of 5

26K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Order and delivery was processed…

Order and delivery was processed quickly and promptly.

24 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that your order and its delivery were processed quickly and promptly. Thank you for your positive feedback!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

I had to ring the shop as i was having…

I had to ring the shop as i was having trouble with my bank card and was very well looked after by Pete lovely guy very patient and helpful 💯 will buy from tweeks again thank you tweets cycles thank you Pete

24 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that our team provided excellent support when you experienced difficulties with your card. We appreciate your positive feedback and are glad you had a great experience. We look forward to your future purchases!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Great price and well set up and quick…

Great price and well set up and quick delivery no problems so far I was a bit hesitant to purchase online but the process was easy no complaints ,
Could have been enhanced by maybe a basic tool added to attach the wheel and pedals but overall very happy so far

24 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that the purchase and delivery process was easy. Your feedback is valuable as we are always looking for ways to improve our customer experience.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Great price and very fast delivery

Great price and very fast delivery

24 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy you received great value and a very fast delivery. Thank you for your feedback, we appreciate it a lot!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars
Tweeks Cycles logo

Reply from Tweeks Cycles

Thank you for your positive review!
It's great to see you received fast delivery and a great price, we are happy you had a great experience with us.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Received in a day and a half from…

Received in a day and a half from ordering on standard delivery after I'd been let down by winstanley's

23 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you received your order so quickly! We appreciate you taking the time to share your experience with us!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Genuine chain ring at a great price

It was easy to make sure i had ordered the right chain ring, and when it turned up, (ordered tuesday, arrived saturday) it was the genuine product and worked perfectly.

23 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you found it easy to order the correct chain ring and it arrived quickly.
We hope you enjoy the new smooth ride feel!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

The new wheel arrived quickly and in…

The new wheel arrived quickly and in perfect condition. The price was excellent.

23 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that the wheel arrived quickly and in perfect condition, and that you found the price excellent. Thank you for your positive feedback!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

5 Stars for Tweeks

Excellent response from initial phone enquiry to prompt online delivery.

22 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you had such a positive experience with our service.
Thank you for the review, we really appreciate it!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Orderd a few things now always quick…

Orderd a few things now always quick delivery and good products

22 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We appreciate you taking the time to leave us this fantastic review! We're so glad to hear you're happy with our quick delivery and great products.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

products and competitive pricing

Great products and competitive pricing

21 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you appreciate our products and pricing. Thank you for your positive feedback, it means a lot to us.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Answered the questions asked with great detail. Have used before and will happily use again. Items arrived within 48 hours

21 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that our customer service was helpful and thorough! We appreciate your continued trust in us, and we're glad the items arrived quickly. Thanks for the positive feedback!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Good service

21 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're please hear you had good service with us.
Thank you for the lovely review.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

great service all round website makes…

great service all round website makes sence and fluid. theres even a telephone line for the personel touch. very fast and professional service highly recomend.

21 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that our website was easy to use.
We appreciate your recommendation and are glad you received fast, professional service.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Brought a set of wheels

Brought a set of wheels, arrived quickly now fitted and very happy,good value for the money

21 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that your wheels arrived quickly and you are pleased with their value and fit. Thank you for your positive feedback, we appreciate it!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Thankyou for a great service fast…

Thankyou for a great service fast delivery and good communication, the items were a great price and already fitted to my bike.

21 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you received great service, quick delivery, and good communication! We're glad these fit your bike well. Thanks for your positive review.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Quick delivery

Delivery was super speedy and quicker than expected.
Really great price too.

21 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy your delivery was rapid and arrived quicker than expected! Thanks for the positive review!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Excellent company!

21 March 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

Thank you for the kind words!
We're happy you had a great experience with and hope to see you back again soon!

Tweeks Cycles
#TeamTC

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