Our recent tour ‘Taste of Puglia’ was an amazing experience. From the moment we landed until the final farewell dinner, Stefano managed every detail with calm, professional precision. Hotel check-in... See more
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We spent a fabulous week at the Kristal Palace Hotel in Rive del Garda. I would highly recommend this hotel for location, comfort and service. The quality of food served was top notch. We also took... See more
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Just back from a wonderful week in Puglia. Hotel and staff were excellent, tours were interesting and efficiently run and of course the star of the show was our tour guide Stefano. What a man,- a supe... See more
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We recently returned from a Guided Tour of Puglia, Italy. Our Tour Guide Stefano was fantastic. He was very knowledgeable and was at hand always to answer any queries and provided us with excellent... See more
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Company details
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We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.
Contact info
Ireland
- www.topflight.ie
4.6
Excellent
2K reviews
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Replied to 100% of negative reviews
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Excellent experience
Trip was so well organised. The quality of tour leader, bus driver, tour guides, hotel and hotel staff were all excellent. I would highly recommend this tour (Dolomites) and I would certainly book another trip with Topflight in the future.
27 September 2026
Reply from Topflight
Thank you Sharon for your kind feedback.
It is fantastic to hear you had an excellent experience with us, down in the beautiful Dolomites.
We look forward to welcoming you back again in the near future.
Kind regards.
Amy.
From the moment we arrived in Italy
From the moment we arrived in Italy, and met our Rep Stefano, it felt that you were in safe hands.. he was so informative and approachable.. the Puglia trip … ‘a taste of Puglia’ the escorted tour more than met any expectations we may have had, the hotel, locations and activities were excellent.
21 September 2026
Reply from Topflight
Thank you for such lovely feedback.
It’s wonderful to hear that you felt in safe hands from the moment you arrived in Italy. That’s exactly the experience we want for our guests, and we’re delighted that Stefano made you feel so welcome and well looked after throughout your time in Puglia.
We’re also thrilled to hear that A Taste of Puglia exceeded your expectations and that you enjoyed the hotel, locations and experiences along the way.
Thank you again for taking the time to share your kind words. We’ll be sure to pass your comments on to Stefano and we hope to welcome you on another Topflight holiday in the future.
Kind regards,
Amy.
Reply from Topflight
Thank you for your kind feedback and 5 star review.
We really do appreciate you taking the time to send us such valuable comments and we hope to welcome you back in the near future.
Kind regards,
Amy.
Everything organised superbly
Everything organised superbly - from the greetings person at Dublin airport to all the company agents in Lake Garda. Neos airlines excellent.
Two of the three day trips excellent...the Brescia/Bergamo trip good, the tour guides very professional/informative but far too much information given and a bit too long - more free time in Bergamo suggested.
Plusses and minuses with Hotel Oliveto.... location just outside town suited us, breakfast excellent, rooftop infinity pool area superb but rooms not 'guest friendly' - layout poor, too many niggly issues with toilet/shower/fridge etc. No draught beer in hotel!!
Overall, would certainly recommend!
20 September 2026
Reply from Topflight
Thank you for taking the time to share your feedback with us.
Firstly, we’re delighted to hear that you found everything so well organised and enjoyed your flights with NEOS. Thank you also for your kind words about our team at Dublin Airport and our team in Lake Garda, we’ll be sure to pass them on.
We really appreciate your comments regarding the Brescia tour and understand that you felt the day was a little too long. We’ve also taken note of your feedback about having more free time in Bergamo to explore at your own pace.
It’s great to hear that you were happy with the hotel’s location and enjoyed the breakfast and rooftop infinity pool. We’re sorry, however, to hear about the issues you experienced with your room. We’ll make sure this feedback is shared with our team on the ground and with the hotel for their attention.
Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you on another Topflight holiday in the near future.
Kind regards,
Amy.
We had a wonderful experience…
We had a wonderful experience travelling to Austria with Top Flight on September 13th 2026. From the smooth arrangements to the excellent service throughout the journey, everything was handled with great care and professionalism. We truly enjoyed our trip and would like to thank the Top Flight team for making our travel experience so enjoyable.
13 September 2026
Reply from Topflight
Thank you for your kind feedback.
We’re delighted to hear that everything went so well on your trip to Austria and that you had such an enjoyable experience with us.
Thank you for taking the time to share your feedback, and we hope to welcome you on another Topflight holiday in the near future.
Kind regards,
Amy.
Puglia so majestic
What an amazing experience from start to finish.We were met at the airport by our tour guide Stefano and from there we’re treated like royalty for the week.Amazing tours all inclusive in the price.We were taken by bus tow all our tour days and it took all the stress out of it.Top notch service and hospitality
20 September 2026
Reply from Topflight
Wow, thank you Dolores for such wonderful feedback!
We are delighted to hear you had a great experience with us from start to finish and thank you for taking the time to send us such valuable feedback.
We do hope to welcome you back again in the near future.
Kind regards.
Amy.
Great guide ,great holiday
Great guide , Daniel.
Great tours
good hotel
good documentation
20 September 2026
Reply from Topflight
Thank you for your very kind feedback!
We’re delighted to hear that everything went so well and really appreciate your lovely comments about Daniel, your guide. We’ll be sure to pass them on to him.
Thank you for taking the time to share your experience with us, and we hope to welcome you on another Topflight holiday in the near future.
Kind regards,
Amy.
Just back from a Taste of Puglia and…
Just back from a Taste of Puglia and can honestly say I thoroughly enjoyed the trip. Met a lovely group of people. Hotel was lovely, staff were wonderful. The food was delicious and the weather was just perfect. But the highlight was Stefano, our tour guide. He was knowledgeable, friendly and always had smile on his face. 5 stars is not enough for Stefano.
20 September 2026
Reply from Topflight
Wow, thank you, Geraldine!
It’s wonderful to hear such lovely comments about your trip with us to Puglia. Thank you for taking the time to share your experience - we really do appreciate it.
It’s also fantastic to hear that Stefano was such a highlight of the trip. He’ll be delighted to hear your kind words, and we’ll be sure to pass them on to him.
We’re so pleased you had such an enjoyable time in Puglia and we hope to have the pleasure of welcoming you on another Topflight holiday in the future.
Kind regards,
Amy
No delays
No delays . All went like clockwork. Rep. Malcolm very helpful and courteous.
13 September 2026
Reply from Topflight
Thank you for your very kind review!
We hope to see you again in the near future.
Kind regards.
Amy.
We had travelled with you to Mayrhofen…
We had travelled with you to Mayrhofen two years ago. We missed having Sue there to welcome us, but Simon went above and beyond to make sure we got the very best of care. We also knew that the welcome and care that awaited us at the Hotel Strass is second to none. We had a great holiday. We missed not been able to visit the Krimmel waterfall, but made up for it visiting the places we enjoyed last time.
14 September 2026
Reply from Topflight
Thank you for your lovely review and for choosing to travel with us again.
We’re delighted to hear that you had another great holiday in Mayrhofen and that Simon took such good care of you throughout your stay. It’s also wonderful to hear that the team at Hotel Strass made you feel so welcome once again.
While it’s a pity you didn’t get to visit Krimml Waterfalls this time, we’re glad you still had the chance to revisit some of your favourite places from your last trip.
We really appreciate your kind feedback and hope to welcome you back on another Topflight holiday in the future.
Kind regards,
Amy.
Holiday
Very helpful - excellent organisation - great Hotel - very informative and helpful resort managers
15 September 2026
Reply from Topflight
Thank you for your very kind feedback and 5 star review.
We appreciate you taking the time to send us your kind comments and we do hope to welcome you back in the near future.
Kind regards,
Amy.
Just returned from 'A taste of Puglia'
Just returned from 'A taste of Puglia'. We met up with a lovely group of people and really enjoyed ourselves.
Our guide Stefano was superb. He is kind, caring and witty and not a bad singer🎶. Most importantly, he shared a huge amount of local knowledge and gave great tips for coffee/lunch breaks.
Stefano is a huge asset to Topflight and deserves great praise for a job well done.👏
19 September 2026
Unprompted review
Reply from Topflight
Thank you for your kind feedback!
We’re delighted to hear that you had a wonderful holiday with us and that Stefano made such a positive impression. We’ll be sure to pass on your lovely comments and recognition of all his hard work.
We hope to welcome you on another Topflight holiday in the near future.
Kind regards,
Amy
A Taste of Puglia with Topflight.
Just back from “A Taste of Puglia” with Topflight. It was our first time travelling with Topflight and we were impressed. Got a good overview of Puglia and will certainly go back to see some areas in more detail. Our guide Stefano made the trip. He made sure that everything went to plan. He was with us for the entire time and was great company as well as being very efficient. Very enjoyable trip.
12 September 2026
Unprompted review
Reply from Topflight
Thank you for your kind feedback.
We are thrilled to see such wonderful comments about your trip and thank you for your lovely words for Stefano, he really is superb!
We do hope to welcome you back on another Topflight holiday in the near future.
Kind regards.
Amy.
Reply from Topflight
Thank you for your kind feedback!
We hope to welcome you back again in the near future.
Kind regards,
Amy.
Our 3rd trip with Topfight and the most…
Our 3rd trip with Topfight and the most disappointing. Our rep had a cold so we only seen him on arrival and departure. This meant we didn’t get enough info on area , there was a lot we could have done if we had of known about it. Our guide on 2 trips , Max,was very good . our guide on first day Fred , refused to speak up and made a few dubious remarks about our Muslim brothers. Food in hotel was nice but they charge for tap water which is a bit mean . Zell Am See is lovely and Salzburg is amazing . Surely top flight should have got information to us if their guy was sick ?
14 September 2026
Unprompted review
Reply from Topflight
Thank you for taking the time to share your feedback following your recent holiday to Zell am See.
We are sorry to hear that, on your third holiday with Topflight, this experience did not live up to your previous trips with us. While unfortunately our Resort Manager was unwell during your stay, we appreciate that alternative arrangements should have been made to ensure you still received the information and local recommendations you would normally expect from our resort team.
We are pleased to hear that you enjoyed your excursions with Max and your time in both Zell am See and Salzburg.
We are also concerned by your comments regarding remarks made by your guide, Fred. This is something we will be raising with our resort team, as we take feedback of this nature seriously.
Thank you again for bringing these points to our attention. Your feedback will be reviewed with our team as we look at where improvements can be made.
Kind regards,
Amy.
Completely Stress free holiday
Worry and stress free holiday, just turn up at our home airport and everything else was taken care of. Especially No worrying about bag sizes, transfers, planning excursions, safety of the area or anything
14 September 2026
Reply from Topflight
Thank you for your kind review.
We’re delighted to hear that you had a wonderful trip with us and that you found the whole experience stress-free from start to finish.
We really appreciate you taking the time to share your feedback and hope to welcome you on another Topflight holiday in the future.
Many thanks,
Amy
The guides were excellent and they had…
The guides were excellent and they had plenty of information to share with us.
6 September 2026
Reply from Topflight
Thank you for your kind feedback!
We hope to see you again in the near future.
Many thanks,
Amy.
After emailing TopFlight
After emailing TopFlight, they got back to me that day, and sorted my error easily. Fabulous service.
21 September 2026
Reply from Topflight
Thank you for your very kind feedback - our team will be very happy to read this.
Have a lovely day!
Amy.
Our recent tour ‘Taste of Puglia’ was…
Our recent tour ‘Taste of Puglia’ was an amazing experience.
From the moment we landed until the final farewell dinner, Stefano managed every detail with calm, professional precision. Hotel check-ins took seconds, bus transitions were effortless and what truly set Stefano apart, however, was his warmth and deep knowledge of the region. He gave recommendations for lunch and gelato in the various places we stopped on the day tours. Stefano made us feel very special and was available 24/7 during our tour. An exceptional tour manager
12 September 2026
Unprompted review
Reply from Topflight
Wow, this is fantastic to read.
We are very lucky to have Stefano as part of the Topflight team and we want to thank you for taking the time to send us such kind feedback about him.
We do hope to welcome you back in the near future.
Kind regards.
Amy.
Holidays are great value and the reps…
Holidays are great value and the reps are v well versed and knowledgeable
21 September 2026
Reply from Topflight
Thank you, we appreciate you taking the time to send us such lovely feedback.
Kind regards,
Amy.
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