Three UK - 3Store Taunton Reviews 

132
TrustScore 5 out of 5

4.9

4 East Stret, TA1 3LQ Taunton, South, GB


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Rated 5 out of 5 stars

Hannah was very knowledgeable and made the whole process incredibly easy for me. She is reason I will returning to Three Taunton. Fantastic customer service 100/10. Helped me set up a new sim and talk... See more

Company replied

Rated 5 out of 5 stars

So I have been with Three mobile for a number of years. I have always found the shop staff so helpful. I was served by Brandon and he is a real credit to the Taunton Three store. Always polite, ex... See more

Company replied

Rated 5 out of 5 stars

Hannah was wonderful when I wanted to upgrade my phone early from iphone to android! She set it up with me and was supportive every step of the way, absolutely wonderful 🥰

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Taunton

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 4 East Stret, TA1 3LQ, Taunton, South, United Kingdom

  • 01823352361

4.9

Excellent

TrustScore 5 out of 5

132 reviews

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4.9

All reviews

(132)

32,657 reviews in the last 12 months

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Rated 5 out of 5 stars

Caleb and Hannah accommodating and…

Caleb and Hannah accommodating and approachable.

21 March 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Marianne, it’s great to hear that you had such a positive experience with the team. We really pride ourselves on offering a friendly, stress-free environment, so we're glad Caleb and Hannah made you feel right at home. -Kishan

Rated 5 out of 5 stars

Had a great chat with employee Caleb…

Had a great chat with employee Caleb was very descriptive and gave in-depth explanation to the agreement plan that helped me decide the choices in the list of options presented to me.

18 March 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Oliver, we’re delighted Caleb delivered attentive, expert care, set out your plan options with clarity, and made the decision easy. -Kishan

Rated 5 out of 5 stars

darren charlotte and hannah were…

darren charlotte and hannah were amazing. thank you very much for your help ! x

16 March 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Alicia, thanks for sharing your experience. Great to hear Darren, Charlotte and Hannah looked after you and made the experience seamless. -Kishan

Rated 5 out of 5 stars

Very helpful and saved money

Very helpful and saved money. Thanks Hannah.

16 March 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thanks so much, Toby! 🎉 We’re delighted that Hannah was able to assist you in exactly the way you needed. Wishing you a wonderful day! ☺️ -Kashish

Rated 5 out of 5 stars

Hannah was very helpful and sorted my…

Hannah was very helpful and sorted my phone for me no problem.

12 March 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

From problem to perfectly sorted phone. Hannah made it happen with care and precision. So glad she could make your experience smooth and stress-free, Kirstin! -Ashifa

Rated 5 out of 5 stars

Very helpful

Very helpful, explaining the contract and helping get a better deal - Member of Staff Caleb

11 March 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Helping you make confident choices while scoring a better deal is our favorite kind of win, Tyler. Thanks for sharing the love! -Ashifa

Rated 5 out of 5 stars

Brandon from Taunton was extremely…

Brandon from Taunton was extremely helpful

5 March 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Amazing! It's great to hear that Brandon made such a positive impact. Moments like this brighten our day. -Afaq

Rated 5 out of 5 stars

Really helpful with getting my new…

Really helpful with getting my new phone sorted.

28 February 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Nathan, thanks for sharing. It’s brilliant that our team provided such valuable support while getting your new device set up for you. -Kishan

Rated 5 out of 5 stars

Review

Clear info plus easy to talk to Hannah and brad very helpful

28 February 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Craig, thanks for reaching out. It’s wonderful that Hannah and Brad provided such a simplified experience and were a pleasure to speak with during your interaction. -Kishan

Rated 5 out of 5 stars

Very polite

Very polite, helpful and respectful.

28 February 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Steven. It’s wonderful to know that you felt treated with politeness, respect, and genuine support those values are at the heart of how we want every customer to feel. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Caitlin and Adrian were both welcoming…

Caitlin and Adrian were both welcoming professional knowledgeable and very helpful .

25 February 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Amazing, Kay. It’s fantastic to hear that Caitin and Adrian created an experience that felt both attentive and insightful. Your feedback truly brightened our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Hannah was so helpful and made our…

Hannah was so helpful and made our experience enjoyable.

23 February 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Kelly, we’re delighted to hear your visit was such a pleasure. Hannah’s warm approach and outstanding guidance clearly made your time with us truly memorable 🌟 -Manavata

Rated 5 out of 5 stars

Hannah was a great help in store!

Hannah was a great help in store!

21 February 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thank you for the great review, Sasha. We are delighted that Hannah provided excellent service in store. 😇 -Prabhjeet

Rated 5 out of 5 stars

Caitlin was excellent at explaining…

Caitlin was excellent at explaining everything in store, I asked her to quote me for a contract I had priced up in other stores in the area, she managed to beat every price, and threw in some extras too. Very good service, really recommend!

21 February 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thanks so much, Daniel, for leaving this wonderful feedback. We’re thrilled to hear Caitlin gave you such clear guidance and went above and beyond to secure the best deal with added extras. It’s great to know her support made your visit worthwhile, and we truly appreciate your recommendation. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Excellent service by Hannah

Excellent service by Hannah. Sorted my phone contracts and extras.

20 February 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Boom! That’s what we love to hear, David. Hannah nailed it, and we’re so glad everything’s sorted out beautifully for you! 🎉✨ -Veronica

Rated 5 out of 5 stars

Had such a speedy experience changing…

Had such a speedy experience changing our wifi , the team was super helpful and made the experience super stress free..

Shout out to Hannah and Brandon!! xo

14 February 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Love this, Willow! ✨ Your energy shines through, and we’re over the moon knowing Hannah and Brandon made everything feel effortless. Speedy switch ups with smiles are exactly what we aim for. Sending you extra positivity and good vibes today! 🌈 -Kashish

Rated 5 out of 5 stars

Hannah was extremely friendly

Hannah was extremely friendly, knowledgeable and helpful. Recommend three Taunton to anyone after a mobile phone

12 February 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hello Jay, we’re delighted Hannah made your visit to our Taunton store so welcoming and informative. Your recommendation means a lot and we value your feedback. -Suhaas

Rated 5 out of 5 stars

Had issues originally with my order but…

Had issues originally with my order but Brandon sorted this all for me and was a huge help

12 February 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Fantastic stuff, Josie! We’re so glad to hear that Brandon gave you such great support. Thank you for taking the time to leave this 5 star review. 😊 -Kashish

Rated 5 out of 5 stars

So helpful

Brandon was amazing, help me get the best phone for me and was super helpful setting up my phone

12 February 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Ros, wonderful to hear Brandon delivered exceptional guidance, ensured a flawless setup, and left you feeling confident with your new device 😊 -Manavata

Rated 5 out of 5 stars

I was pleased to meet Hannah and she…

I was pleased to meet Hannah and she helped me with all of my problems. I will be coming back to see her!

12 February 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hello there, thank you for your 5 ⭐ feedback. We’re delighted Hannah supported you so well and we look forward to welcoming you back again soon. -Suhaas

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