Three UK - 3Store Taunton Reviews 

132
TrustScore 5 out of 5

4.9

4 East Stret, TA1 3LQ Taunton, South, GB


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Rated 5 out of 5 stars

Hannah was very knowledgeable and made the whole process incredibly easy for me. She is reason I will returning to Three Taunton. Fantastic customer service 100/10. Helped me set up a new sim and talk... See more

Company replied

Rated 5 out of 5 stars

So I have been with Three mobile for a number of years. I have always found the shop staff so helpful. I was served by Brandon and he is a real credit to the Taunton Three store. Always polite, ex... See more

Company replied

Rated 5 out of 5 stars

Hannah was wonderful when I wanted to upgrade my phone early from iphone to android! She set it up with me and was supportive every step of the way, absolutely wonderful 🥰

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Taunton

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 4 East Stret, TA1 3LQ, Taunton, South, United Kingdom

  • 01823352361

4.9

Excellent

TrustScore 5 out of 5

132 reviews

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4.9

All reviews

(132)

32,568 reviews in the last 12 months

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Rated 5 out of 5 stars

Darren was absolutely fantastic

Darren was absolutely fantastic - we only popped in on the off chance and have come out with a tablet, a new phone and cheaper contracts. Brandon and Darren were very knowledgeable and made the whole visit really great. THANK YOU GUYS

16 May 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Love this, Marianne! 😄 Darren and Brandon made your visit a great one, new phone, new tablet and better deals. Doesn’t get much better than that. Thank you for the amazing shout‑out! 💗 -Ayesha

Rated 5 out of 5 stars

I had such a great experience with…

I had such a great experience with Hannah at Three while sorting my SIM only upgrade. She was really friendly, helpful and made the whole process quick and easy. She took the time to explain everything clearly and helped me find the best option for what I needed without any pressure at all.

Amazing customer service from start to finish — thank you Hannah!

9 May 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Beth, thank you for sharing this wonderful feedback. We’re delighted to hear Hannah provided clear, supportive guidance and made your SIM only upgrade a smooth experience every step of the way. -Samad

Rated 5 out of 5 stars

I currently been to Exeter Vodafone and…

I currently been to Exeter Vodafone and they weren’t very helpful, come to three in Taunton and Hannah was fabulous looked at all the options to upgrade my phone and got the best deal! I would defo recommend coming here all the staff is friendly and was greeted by a nice member of staff and very quickly.

9 May 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Anne, we’re delighted that Hannah and our Taunton team provided such a fabulous experience. It’s great to hear you found the best deal for your upgrade and felt so welcomed by our friendly staff! -Kishan

Rated 5 out of 5 stars

Darren has been very helpful

Darren has been very helpful. Was able to assist with my issue quickly and efficiently. Will definitely be going for more offers

8 May 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Percy, fantastic to know Darren handled everything so smoothly. His fast and efficient help clearly made a big difference. -Manavata

Rated 5 out of 5 stars

Brandon has been really helpful

Brandon has been really helpful, informative with a friendly and professional manner. Thank you

29 April 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

We appreciate your feedback, Sue. Brandon’s attentive approach reflects the dedication of our team. Wishing you a great day ahead. -Samad

Rated 5 out of 5 stars

Professional and extremely helpful

Professional and extremely helpful - very patient and friendly. I always come to the shop for all my questions and queries and the staff are absolutely brilliant!!

28 April 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi there! It is wonderful that you are such a delighted visitor to our store. Our onsite team clearly provides expert and superb guidance during every interaction. -Kishan

Rated 5 out of 5 stars

Good experience.

22 April 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Yay 🚀 Roshni, we are thrilled that you enjoyed such a stellar experience 🌈 -Arvind

Rated 5 out of 5 stars

Welcoming and warm

Welcoming and warm, very knowledgeable and i got what came for.

19 April 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hey Peter, it’s wonderful to know your visit was positive and handled with care. Thanks for the amazing review! Hope you have a wonderful day 😊 -Neha

Rated 5 out of 5 stars

Hannah was fab!

Hannah was fab!! Thank you so much!

18 April 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thank you for sharing your experience, Mary. We’re so glad Hannah was able to support you effectively. Wishing you a fantastic day. ✨ -Prabhjeet

Rated 5 out of 5 stars

Recommend hannah at THREE TAUTNON

Excellent service when I went in today for my router . Hannah was lovely and very welcoming. Great customer service and support . Definitely recommend

17 April 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

That’s brilliant, Solomon 🎯 Hannah is a total star for providing such sharp expertise with your equipment. We’re thrilled you enjoyed such a top-tier experience and truly appreciate you spreading the word 💙 -Arvind

Rated 5 out of 5 stars

Excellent customer service

Hannah’s customer service was impeccable and she was very polite, responsive and helpful.

16 April 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Love this, Bello! Hannah always brings kindness and patience to every interaction, and it’s great to hear you felt that. 🌺⭐ -Ayesha

Rated 5 out of 5 stars

Brandon in the Taunton store so helpful…

Brandon in the Taunton store so helpful knowledgeable listen to what i would like and needed . Was honest with the capability of the phones and tailored the phoe that best fitted me needs. Very happy.

16 April 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

We love hearing this, Mark! Brandon’s all about listening and getting things right for each person. Great to know you walked away happy. ☺️ -Ayesha

Rated 5 out of 5 stars

The best service from Kai

The best service from Kai, a very nice young man who is one hundred percent in his place!!!

11 April 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

We’re thrilled to hear this! 🌼 Kai will be delighted to know he made your experience shine. Thank you for sharing, it truly means a lot to us, Jana! 🥰 -Kashish

Rated 5 out of 5 stars

Hannah was very friendly and helpful

Hannah was very friendly and helpful. She could sell ice to an Eskimo!

10 April 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hannah is absolutely amazing, Morgan! 🌟💯 We can’t wait to see you again soon, good customer service vibes only! ✨🙌” -Kashish

Rated 5 out of 5 stars

Brilliant service

Brilliant service, Brandon was very friendly and gave great advice and support when changing networks

6 April 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Paige, we’re thrilled that Brandon delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha

Rated 5 out of 5 stars

Kai - support

Kai - absolutely a star
Thank you for a swift service

4 April 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hey there, you’ve just made our day! 🎉 We’re glad to hear your experience with Kai was excellent, and your feedback truly means a lot to us. -Neha

Rated 5 out of 5 stars

Caleb and Charlotte were really helpful…

Caleb and Charlotte were really helpful people and they took there time to listen to us

30 March 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

That’s wonderful to hear, Miss Hawkins 💫 We’re delighted that Caleb and Charlotte made such a lasting impression with their care and support. Here’s to many great moments ahead ❤️ -Arvind

Rated 5 out of 5 stars

Hannah was a star !

Hannah was a star !! ✨ Amazing customer service 10/10😄

27 March 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Oh wow, Alisha! That’s what we call fantastic service and support. We’re so happy to hear that Hannah worked her magic, and your 10/10 truly means a lot ☺️. -Neha

Rated 5 out of 5 stars

Was very informative

Was very informative! . Very chatty and helpful. Couldn't of had a better experience

25 March 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

It makes us so happy to know you’re smiling, Mica! Thank you for recognizing Was’s efficiency, it means so much. We loved having the chance to serve you! -Ashifa

Rated 5 out of 5 stars

Very effective & professional.

Very effective & professional.
Hannah was fantastic.

24 March 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thanks for this lovely 5⭐ review, Glyn! A huge shoutout to Hannah for being so helpful. Hope you have a wonderful day. -Ayesha

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