Three UK - 3Store Taunton Reviews 

146
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TrustScore 5 out of 5

4.9

4 East Stret, TA1 3LQ Taunton, South, GB

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Rated 5 out of 5 stars

Two lovely friendly people serving my son and I today! Kai and Caitlin absolutely fab,informative and super patient with my feral toddler. Thank you both!

Company replied

Rated 5 out of 5 stars

Went into store told the guys there what I wanted. What I wanted to achieve and they was more than supportive finding the right deal for me. The assistant manager and I believe the store manager were... See more

Company replied

Rated 5 out of 5 stars

After being scammed and feeling an absolute idiot, I went to the store to sort things out. Caitlin was amazing and put my mind at rest, detailing what to do to rectify the results of my scamming and a... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Taunton

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 4 East Stret, TA1 3LQ, Taunton, South, United Kingdom

  • 01823352361

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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4.9

All reviews

(146)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Two lovely friendly people serving my…

Two lovely friendly people serving my son and I today! Kai and Caitlin absolutely fab,informative and super patient with my feral toddler. Thank you both!

29 September 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi there, thank you for the fantastic feedback! We love making store visits stress-free for parents, and we are delighted that Kai and Caitlin made your experience with your little one so special. – Three Social Media Team

Rated 5 out of 5 stars

Brand was great and helpful

Brand was great and helpful

28 September 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hello Igors, we're delighted to know Brand helped make your experience smooth. Thank you for taking the time to leave a 5⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Great Experience with Brandon in…

Great Experience with Brandon in Taunton. Excellent service.

24 September 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Ryan! We're delighted Brandon provided outstanding support. Thanks so much for your fantastic 5⭐ review! - Three Social Media Team

Rated 5 out of 5 stars

Brandon is very helpfull

23 September 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hey Carolyn, that’s brilliant! 🎉 We’re so glad Brandon made everything go smoothly for you. 😊-Three Social Media Team

Rated 5 out of 5 stars

Great customer service from Brandon.

Great customer service from Brandon.

Helped with the best deal for what I needed

23 September 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hello Paul, we're pleased Brandon could provide excellent service and help you find the best option for you. Thank you for your kind words. - Three Social Media Team

Rated 5 out of 5 stars

Scammed

After being scammed and feeling an absolute idiot, I went to the store to sort things out. Caitlin was amazing and put my mind at rest, detailing what to do to rectify the results of my scamming and advising me to inform my bank. Thank you Caitlin. A credit to the staff at Three.

17 September 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi June, support and reassurance can mean a great deal when dealing with an unexpected situation. It's wonderful to see Caitlin recognised for the care, guidance and attention that helped you take the next steps with confidence. — Three Social Media Team

Rated 5 out of 5 stars

Caitlin was Very informative and not…

Caitlin was Very informative and not pushy

19 September 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi there, thank you for the wonderful feedback! We love that Caitlin provided such a comfortable, expert, and pressure-free experience. 🌟 – Three Social Media Team

Rated 5 out of 5 stars

Phone upgrade

Great experience,great deal

19 September 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Matt, thanks for your review. We're delighted to hear you had a positive experience and found an option that suited you well.— Three Social Media Team

Rated 5 out of 5 stars

Brandon was great and gave me such a…

Brandon was great and gave me such a great deal and saved me over £50 im so greatful.

17 September 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Ioannis, this is wonderful to read! We're delighted that Brandon helped you find the right plan and made the process simple. Thank you for taking the time to leave such a glowing 5⭐ review! 😊- Three Social Media Team

Rated 5 out of 5 stars

Hannah was brilliant

Hannah was brilliant

16 September 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Oliver, it's lovely to hear Hannah made your visit such a pleasure. Your feedback made our day! ☺️ - Three Social Media Team

Rated 5 out of 5 stars

Staff really supportive

Went into store told the guys there what I wanted. What I wanted to achieve and they was more than supportive finding the right deal for me. The assistant manager and I believe the store manager were extremely facilitating and went above and beyond to help get the result I needed. Nice to see some straight forward, Good old fashioned honest support

12 September 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hey Kevin, we're glad to hear the team took the time to understand what you were looking to achieve and helped find an option that was right for you. It's great to know the support you received was honest, attentive, and left such a positive impression. Thank you for the feedback. 😊💚
-Three Social Media Team.

Rated 5 out of 5 stars

Hannah was very knowledgeable and made…

Hannah was very knowledgeable and made the whole process incredibly easy for me. She is reason I will returning to Three Taunton. Fantastic customer service 100/10. Helped me set up a new sim and talked me through the switch process fully and answered all my questions with ease.

5 September 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi there, thank you for sharing your feedback. It's wonderful to know Hannah made everything feel straightforward and ensured you felt confident throughout the process. We're delighted your visit to our Taunton store left such a positive impression. 💜

Three Social Media Team

Rated 5 out of 5 stars

Amazing Staff/Customer Service

Hannah was wonderful when I wanted to upgrade my phone early from iphone to android! She set it up with me and was supportive every step of the way, absolutely wonderful 🥰

5 September 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Kyra, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Hannah could make your experience smooth and enjoyable. - Three Social Media Team

Rated 5 out of 5 stars

Spoke with Caitlin today who helped…

Spoke with Caitlin today who helped upgrade our devices. Very quick, helpful and explained everything we needed.

Great customer service

5 September 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hey Angel, thank you for the brilliant 5⭐ review! 🌟 We're delighted to hear that Caitlin provided such a positive experience and ensured the process was smooth and straightforward.-Three Social Media Team

Rated 5 out of 5 stars

Great clear advice excellent service…

Great clear advice excellent service and great deal

3 September 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi there, thank you for sharing your feedback. It's fantastic to know the guidance provided helped you make a confident decision. We appreciate you taking the time to leave a review. 💜

Three Social Media Team

Rated 5 out of 5 stars

Darren and Hannah at the Taunton Store…

Darren and Hannah at the Taunton Store have just helped me out after a drama with my old phone dying on me.
They were both really helpful and found a great deal for me.
They set my new phone up for me so it was all ready to go before I left the store.
I would definitely recommend any of my friends and family going to the store to see them.
Thank you so much Hannah and Darren.😃

1 September 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Sally, what a lovely review to receive. We're delighted Darren and Hannah at our Taunton store made everything feel straightforward and ensured you left ready to go. Thank you for taking the time to recognise their efforts. 💜

Three Social Media Team

Rated 5 out of 5 stars

Excellent service

So I have been with Three mobile for a number of years. I have always found the shop staff so helpful.
I was served by Brandon and he is a real credit to the Taunton Three store. Always polite, extremely knowledgeable about the services and offers available, and alway so patient and understanding,as I am not very tech savvy but he showed such patience!!
Customer service deserves recognition when provided well and I feel this staff member went above and beyond. Thank you.

29 August 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hey Dawn, you've just made our day ✨ Brandon's expertise, patience and thoughtful support shine through in every word of your review. Thank you for recognizing the care he brings to helping customers feel confident and informed 💙
Three Social Media Team

Rated 5 out of 5 stars

Went into three today to transfer my…Hannah

Went into three today to transfer my mum to my contract Hannah was very helpful got us a better deal will be back again to sort broadband

30 August 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thanks a ton for your review, Kirsty! 🎉 Hannah really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Brandon was an excellent sales rep

Brandon was an excellent sales rep. He explained everything i needed for.my new contract and he was very helpful in helping me select a new phone for myself and my son. And he remembered me when i came in a few months ago!!

20 August 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Thanks for your lovely feedback, Rebecca! It’s great to hear Brandon supported you so well and made choosing devices easy for you and your son. 😊 — Three Social Media Team

Rated 5 out of 5 stars

Really helpful

Really helpful today, great service from Brandon

20 August 2026
Unprompted review
Three UK - 3Store Taunton logo

Reply from Three UK - 3Store Taunton

Hi Liam, we’re glad Brandon made your experience a positive one today. Thanks for taking the time to recognise his efforts. — Three Social Media Team

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