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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, including ties, pocket squares, and other accessories. Many people highlight the extensive range of colors and the ability to order samples, which greatly assists in finding the perfect match for their needs. The ordering process is frequently described as smooth and efficient, with many appreciating the quick turnaround times. Reviewers also commend the outstanding customer service, noting the helpfulness and proactive communication from the team. People appreciate the personalized support, such as assistance with color matching, seamless returns, and regular updates on their orders. The attention to detail, from elegant packaging to thoughtful follow-up messages, contributes to a highly positive overall experience for consumers.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality of ties, pocket... See more

Service

Clients share positive opinions on service, consistently praising the exceptional customer service, prompt... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality of products,... See more

Order

Reviewers express great satisfaction with the ordering process. Customers highlight the seamless experience,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exceptional customer service! When the sample ties didn’t match our bridesmaid dresses, George reached out proactively and helped us find the ideal colour. He also arranged a seamless return when we o... See more

Rated 5 out of 5 stars

We went round 20+ shops looking for the perfect ties for our wedding. Then one day we found Swagger & Swoon who offered sample orders. There were lots of options we liked so we ordered some samples an... See more

Rated 5 out of 5 stars

As all the other reviews, cant recommend this company enough. Very satisfied with items purchased, ties, pocket squares and ribbon. Several good sized samples were sent for colour matching purposes... See more

Rated 5 out of 5 stars

The colour swatches arrived quickly and the options where perfect. Once we had decided on the best colour match for the ties and pocket squares everything arrived in a timely fashion. We where even ab... See more


Company details

  1. Fashion Accessories Store

Written by the company

The Wedding Tie Colour Matching Experts Swagger & Swoon is the UK’s leading online retailer of specialist groomswear, offering over 500 shades of wedding ties, cravats, and accessories. Each piece is crafted to perfectly match your wedding colour palette — trusted by thousands of brides and grooms every year. Renowned for our customer service and unrivalled colour range, Swagger & Swoon proudly holds Best Groomswear from the UK Wedding Awards two years running. Our mission is simple: to make choosing your wedding ties as exciting and personal as finding the perfect dress.


Contact info

4.9

Excellent

TrustScore 5 out of 5

209 reviews

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Rated 5 out of 5 stars

Exceptional

The service and product from swagger and swoon is exceptional. I would definitely buy from them again
True saying you get what you pay for and in this case they weren’t even more expensive than a department store
Fab Thankyou

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Such a great company

This company was so helpful when we were choosing wedding ties, pocket squares, ring bearer cushion all to match the colour scheme, they even provided the same material to enable us to make a bow for the flower girl dress. The products come beautifully packaged. We were kept upto date via text on were the orders were up too. Even got a text on the wedding day wishing the bride and groom a lovely day

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication and very helpful.

Excellent communication and very helpful. Had a wide range of colours to select from, and ordering samples was so quick and easy. Delivery was quick and they also have a long returns window incase you need to change your mind last minute. I would recommend this company to anyone trying to colour match ties!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Great colour matching and customer service help!

Swagger & Swoon were great at helping me find the best colour match for my wedding tie to match with the bridesmaid dresses. I reached out via email and sent over a picture of the dress colour to see if they could select the best colour swatches for me.

George from their customer service team was super helpful and sent me a bunch of swatches which allowed me to pick the best one. It's often tricky to tell the true colour tone when looking at a picture on the site, so having the swatches posted to me was very useful.

I ordered 4 sets of ties and pocket squares and 3 bowties for the kids. They were perfect, great quality and overall just what we needed.

Definitely recommend for a wedding event.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Such a warm and thoughtful experience from start to finish. After placing our order, we were kindly sent swatches to make sure we were completely happy with the colour and fabric—such a considerate touch. The ties themselves are absolutely beautiful, presented in elegant packaging and accompanied by a sweet token that made it feel extra special. We also appreciated the follow-up message confirming our order and checking in to ensure everything was just right. Truly impressed by the care and attention.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service
Couldn't do enough to help us find exactly what we wanted and checked in with us regularly.
Even messaged us the day before the wedding to congratulate us and wish is the best

Product was brilliant quality and perfect!

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful wedding service.

The ties and pocket squares we bought were perfect. I loved that you could order fabric samples before ordering the ties to make sure they matched our bridesmaids. Communication from Swagger and Swoon was great throughout the ordering process and the ties arrives earlier than I expected. Great service all round.

3 August 2025
Unprompted review
Rated 5 out of 5 stars

What an incredible service!

What an incredible service! From start to finish, Swagger and swoon was a wonderful experience. I ordered swatches and was contacted by Gemma to check in. She was quick to provide further support and send out more swatches to help me find the perfect colour. We ordered child dickie bows and an adult tie. They were quick to arrive and the quality was incredible. I was also in contact with George who again was quick with responses and extremely helpful. I have been blown away by their customer service and the quality of their products. I would 100% recommend.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Great company!

What a lovely company! Super quality ties and pocket squares ordered for our wedding. Fast delivery too! text messages and emails sent out to ensure everything was ok and also congratulating us on our wedding. Would highly recommend.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Let down by another supplier

As father of the bride, I had ordered a tie and matching pocket square from a different supplier and after having waited 6 weeks and been fobbed off, I reached out to Swagger & Swoon to help. They couldn't have been more helpful. Once ordered, they kept me informed throughout and the delivery came through in plenty of time and the quality of both the tie and pocket square were excellent.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic!

Absolutely fantastic!! The ties were the perfect colour and exactly as described. They arrived in plenty of time and communication regarding my order was brilliant. I will definitely be ordering again!

23 August 2025
Unprompted review
Rated 5 out of 5 stars

The most incredible customer service…

The most incredible customer service I’ve ever received! From the minute I placed an order, I had an advisor reach out confirming the order and asking if I’d like a sample first to ensure I’m happy before committing to buying. The sample arrived within 2 days and I was happy to proceed with the order. The tie arrived well in advance of the wedding date ( though the matching pocket square was sold out, I was shown alternatives and refunded very quickly for this). The quality of the tie was really good. The service and quality received and having someone reach out and check in every step of the way really helped making it a seamless process. Will be my go-to vendor for buying ties going forward. Cannot recommend them enough.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service & quality ties

Excellent service from when the order was purchased right through until after the wedding when we received an email to congratulate us and provide well wishes. The tie & pocket squares I ordered were excellent quality and I would highly recommend for anyone to order from this website as I certainly would do for future events. We even received some love heart sweets with our order which was a lovely touch - thank you!

11 July 2025
Unprompted review
Rated 5 out of 5 stars

The Perfect Match

Swagger & Swoon were just delightful to liaise with. From seeing their vast selection of colour ranges on Facebook, to their support in getting the right colour match which included going above and beyond in sending alternative swatches when some that I’d chosen weren’t available in both tie and cravat, and their friendly and efficient service. I can highly recommend this company for providing high quality items and a great value price. Their attention to detail, personal, friendly service takes the worry out of wedding planning. Thank you so much for helping us create our perfect day.

9 July 2025
Unprompted review

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