We were recommended this storage facility by our Removal company RDS from Shaftesbury. Although we lived in Salisbury. The service from both Andy and Debbie was faultless. Quick, responsive and thor... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to use, good value for money and very responsive to problems! I am a student and put my belongings in storage between student houses, staff were so lovely and helped me so efficiently when I real... See more
Company replied
The staff were all super helpful... especially as I forgot my passcode and then managed to set the alarms off.. they recommended the perfect sized unit .. all felt incredibly clean, safe and secure. J... See more
Company replied
100% happy with the facilities ( easy access via good car park, clean, light & airy, spacious, quiet )and exemplary staff. Huge thank you to BILLY for his supportive care and support - well beyond wh... See more
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Company details
About Storage King
Written by the company
Storage King is a UK-operated self storage company with storage locations right across the UK.
Our focus is delivering a premiere customer service through our simple, transparent approach to home and business self storage.
Contact info
127a High Street, HA4 8JN, Ruislip
- 0800 085 2954
- info@storageking.co.uk
- www.storageking.co.uk
4.7
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Site induction
Cat was very helpful and thorough showing me around. The security is excellent.
5 December 2023
Reply from Storage King
We strive for only the best and are so happy to hear that you received five-star service from Cat at our Huddersfield store!
Reply from Storage King
Thank you for the great review! We can’t wait to have you back at our Crewe store.
Lovely staff
Lovely staff: friendly and very helpful
Why isn’t Crawley in your listing ?
10 December 2023
Reply from Storage King
Thank you so much for taking the time to leave us a five-star review.
Excellent customer service
The two members of staff were extremely helpful (Donna and Dave?) and the entire process was handled efficiently and accurately. Highly recommended.
10 December 2023
Reply from Storage King
Thanks for your fantastic review! Quality customer service is one of our top priorities and something we strive for each and every day.
The staff were incredibly efficient
The staff were incredibly efficient, polite, friendly and very nice to deal, would highly recommend them to anybody who is looking for storage of any kind. Thank you. Sarah Batt
9 December 2023
Reply from Storage King
Thanks for rating our Milton Keynes store's service so highly! We appreciate your feedback and will be sure to pass your compliments on to the team.
Reply from Storage King
Thank you for taking the time to share your feedback with us. We really appreciate it and we look forward to seeing you in our Epsom store again soon!
Storage units are under cover and…
Storage units are under cover and roomy. Good security and staff extremely helpful.
9 December 2023
Reply from Storage King
Thank you for the great review! We can’t wait to have you back at our York store.
My first contact was Debbi and she…
My first contact was Debbi and she could not have been more welcoming and helpful.
Thank you Debbi, have a wonderful Christmas
7 December 2023
Reply from Storage King
Thank you for the kind rating! We’re so happy that you were pleased with the service you received from Debbi at our Salisbury store.
Great Storage Company
Steve and Mandy were very professional friendly, helpful and polite. Explained everything to us on how the company worked regarding the storage of our items.
30 November 2023
Reply from Storage King
Thanks for your fantastic review! Quality customer service is one of our top priorities, so it makes us very happy to hear that you had a great experience with Steve and Mandy at our Dunstable store.
Reply from Storage King
Thank you so much for taking the time to leave us a five-star review! We appreciate your positive feedback.
Everything efficient helpful organised.
30 November 2023
Reply from Storage King
Thank you so much for taking the time to leave us a five-star review! We appreciate your positive feedback.
Helpful professional and good customer…
Helpful professional and good customer service
6 December 2023
Reply from Storage King
Thanks for your fantastic review! Quality customer service is one of our top priorities and something we strive for each and every day.
Staff very helpful
Staff very helpful, looked at a couple of different size units. Booking process completed easily.
29 November 2023
Reply from Storage King
We're happy to see that you had a five-star experience at Dartford. Thanks for sharing.
Reply from Storage King
Thank you so much for your wonderful review! We are extremely proud of our excellent customer service and are so happy to hear that you had a great experience with our Doncaster team.
Storage King were very helpful indeedl in…
Storage King were very helpful in explaining the process of arranging storage, also the documentation required. I was able to complete the whole process in a short space of time. Thank you for being so patient and obliging.
6 December 2023
Reply from Storage King
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to our Chester store.
Excellent service
Excellent service, friendly and professional, explained the process in detail and showed me around the site. Definitely recommended.
29 November 2023
Reply from Storage King
The team at our Woodley - Reading store will be thrilled to receive such a great rating, thank you!
Really pleased with everything .the…
Really pleased with everything .the ladys in the office are very helpful and polite . The place is really cleaning secure..
😊 thanks..
5 December 2023
Reply from Storage King
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to our Warrington store.
Helpful friendly staff well presented…
Helpful friendly staff well presented clean tidy premises. Costs explained clearly.
5 December 2023
Reply from Storage King
Thank you for the great review! We can’t wait to have you back at our Banbury store.
Reply from Storage King
Thank you so much for taking the time to leave us a five-star review! We appreciate your positive feedback.
Hopefully a helpful hint
The reason that I have given the storage 4 stars and not 5 is, apart from everything else about the storage is as good as you could wish for, is the fact that being disabled and not as young as I was I have to climb the stairs to the top floor. It would be nice if you could fit one of those 1 person lifts that continually revolve. Just a thought.
27 November 2023
Reply from Storage King
Hi, Rodney. Thank you for your feedback; we have passed it on to the store. If you have any other concerns, please let the store know and they will be able to assist.
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