ATS Euromaster Reviews 34,994

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and extensive knowledge, highlighting their willingness to go above and beyond. The service provided is frequently described as excellent, efficient, and timely, with many appreciating the competitive and reasonable pricing. People also commend the exceptional customer service, noting the proactive communication and overall positive interactions. However, some customers also noted issues with product quality, specifically regarding tire fitting and alignment, with a few instances of incorrect work or concerns regarding service charges. A small number of people experienced delays or communication problems, and some reported dissatisfaction with the professionalism of certain staff members, including instances of rudeness or concerns regarding recommendations for additional services.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the efficiency and... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being helpful,... See more

Price

Users describe positive interactions with price, frequently mentioning fair, reasonable, and competitive... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness and... See more

Product

Clients share ambiguous opinions on product. Some customers were satisfied, praising the great choice of... See more

Based on these reviews

Rated 5 out of 5 stars

As always the team at Harrogate ATS were very courteous and obliging. It is a massive shock and a great shame that the ATS will be closing down and the staff will be made redundant.

Rated 5 out of 5 stars

Got the correct tyres fitted on time, in quick time and at a competitive price. Staff polite and friendly. Nothing to complain about and would use again. Reception and customer waiting area could do... See more

Rated 5 out of 5 stars

Prompt service. Friendly team. Always happy to help and go above and beyond. (Thankful to you for checking my tyres, air pressure adoc when I call in) Never an issue to help. Great local se... See more

Rated 5 out of 5 stars

The team at this ATS always give excellent customer service. On this occasion they explained everything that needed doing and the timescales that they could do it in. The job was done on time and they... See more

Rated 5 out of 5 stars

Always top notch services at ATS. Merthyr Tydfil. They look after our 4 cars and a Harley Davidson Triglide. We wouldn’t go anywhere else. Hope they stay open for a long time.

Rated 5 out of 5 stars

Very helpful. Polite and efficient. Mark helped to explain what the tool sign was lit up on my car. I didn't know it meant it needed a service and he didn't mind having a look at the dashboard for me... See more

Rated 5 out of 5 stars

Customer service was excellent. After having a rear offside blowout and leaving my car there overnight I arrived the following morning with the car already checked and tyre sourced and on way for f... See more

Rated 5 out of 5 stars

Appointment system great. Car straight in on time and work done very quickly. Great service! Tyres were a reasonable price as well (mid brand).

Rated 5 out of 5 stars

As usual, friendly, knowledgeable staff, work is timely and at a reasonable price. and

Rated 5 out of 5 stars

As usual, great service by great staff, such a shame this branch is closing!

Rated 5 out of 5 stars

Always get excellent service at Stroud Euromaster. The guys there are very helpful. Yesterday I urgently needed two front tyres and, although they were busy, they managed to fit me in between jobs and... See more

Rated 5 out of 5 stars

Easy to book in. Very helpful and friendly staff. Impressed car ready with a full service and MOT after booking in at 10 ready by 13.00

Rated 5 out of 5 stars

I have nothing but praise for ATS, Corporation Road, Newport, Gwent! I have been going there for a few years for my MOT and service. They have always been such a pleasure to deal with. Scott used t... See more

Rated 5 out of 5 stars

Staff are always polite and customer focused. Explanation of what is required and cost was given before the job started.

Rated 5 out of 5 stars

5 Stars for you guys today. The job has been done fast and stuff is very professional. Thank you very much!

Rated 5 out of 5 stars

Have had ATS carrying out the servicing and MOT for several years and always found them very efficient and obliging. Not too sure whether more complicated repairs would be attended to, so far this... See more

Rated 1 out of 5 stars

We paid for two oil and filter changes for two cars, and at the last minute the manager, Paulo, wanted to cancel after all the service had been paid for weeks before. Manager Paulo was unprofessional... See more

Rated 5 out of 5 stars

The staff are always very friendly, polite and helpful. We don’t go to any other garage, Paul & the staff instill confidence in all they do. Always prompt and efficient.

Rated 5 out of 5 stars

Brilliant customer service throughout. Explained the issues and options clearly.

Rated 2 out of 5 stars

Charged for nitrogen air without being asked. Never even knew nitrogen air was a thing. Had 1 tyre changed and randomly checked the receipt later on and saw the charge.

Rated 5 out of 5 stars

The customer service at the Abergavenny ATSis, as always, exceptional and friendly. We got excellent advice on the new tyres we needed. They were fitted in a timely manner at the appointed time -... See more

Rated 5 out of 5 stars

I had a great experience on Wednesday afternoon. I was chatting to a lovely young lady called holly. She taught me somethings I didn’t know. The team were all young and friendly. Plenty of banter betw... See more

Rated 5 out of 5 stars

Popped in for a screw in tyre and repair was carried out without the need or a new tyre so thanks to all the team at ashford ATS, prompt service at the right price, cheers.

Rated 5 out of 5 stars

Helpful as always . Didn't have to wait too long to get my car back after it's service.. will be back in a few months to get my rear tyres changed..

Rated 5 out of 5 stars

To be honest the Service given by this depot is all ways the very best. The staff are incredibly friendly and very polite. I arrived a little late but they took me in straight away and changed the t... See more

Rated 5 out of 5 stars

Have been taking my vehicle for years to Newmarket ATS. All the staff are very helpful.

Rated 5 out of 5 stars

Always very helpful and great customer service that's why i always recommend to friends and family.

Rated 5 out of 5 stars

Great Job! good communication through the whole process. My MOT was done at the time i booked and was completed in an hour, just as they said it would. The guys were friendly and professional t... See more

Rated 1 out of 5 stars

Booked a mobile tyre fitting 13/03/26 Called VW for two front tyres, put through to ATS asked for mobile service gave tyre make sizes, Vehicle booked in for 16th at work place between 08:30 and... See more

Rated 1 out of 5 stars

We've taken our cars here for years and they've been brilliant until now. Took our car for an MOT and we asked about one of the failures as we couldn't see any oil leak. The mechanic who did the MOT w... See more

Rated 5 out of 5 stars

I went into the Okehampton branch with a suspected slow puncture and they were able to sort the car out within a few hours without an appointment so very pleased.Thank you to all involved , great serv... See more

Rated 1 out of 5 stars

Incredibly rude and poor service. Made to feel like an inconvenience. They didn’t balance my tyres correctly so I went back to have them redone and I was advised there were several weights missing... See more

Rated 1 out of 5 stars

I dont understand how this company has a 4.8 stars on trust pilot! Absolute scam! Booked a tyre replacement as mobile fitting at my house for Monday booked the day off for it, without a call or anyth... See more

Rated 5 out of 5 stars

Took time to explain to a deaf, 73 year-old what was required to keep car on road.

Rated 1 out of 5 stars

After failing my MOT i arranged for new tyres to be fit. I called Runcorn branch ATS and was told that it would be sorted if i booked in for next Saturday free of charge. I re-emphasised that the ty... See more

Rated 5 out of 5 stars

Service carried out on time good price and friendly staff as always will miss them when they close good luck in finding another job

Rated 5 out of 5 stars

I went for wheel alignment fist time in Gylemuir Edinburgh branch. Very experienced staff and great service. Provided me detailed and right advise. Will come back again.

Rated 1 out of 5 stars

Wasted £60 booking this place for wheel alignment, only did half a job by not aligning steering wheel. Very poor. Got the job done properly elsewhere.

Rated 5 out of 5 stars

The Crediton branch is fantastic. Very Knowledgeable and couldn't be more helpful.

Rated 5 out of 5 stars

ATS - Wilnecote branch. 5 ⭐️ service as always. We took my daughter’s car there today after being told there was something wrong as it was making a suspicious noise. We were served by a lovely friend... See more

Rated 5 out of 5 stars

Another service (Major) and MOT after previous year's, similarly excellent job done. Car done in time specified and paperwork all completed including digital health check emailed.

Rated 2 out of 5 stars

Mot failed, the alignment was not checked but was part of the package selected. The computer system went down and if I wanted mot findings rectified it had to be this weekend else they don't have an m... See more

Rated 5 out of 5 stars

I have used the wilnecote branch of ATS for years. I was booked in today for my tracking as always done on time staff are always friendly and helpful. The mechanic who did my tracking today was calle... See more

Rated 5 out of 5 stars

The guys here are always willing to help, they will be sorely missed. Have always had excellent service from this branch at very reasonable prices, be it servicing or tyre replacement.

Rated 5 out of 5 stars

I always go to ATS as Ben on the desk is superb. I have recommended the place so many times. Whatever you pay him he deserves more in recognition. For a female who is intimidated at car garages with n... See more

Rated 1 out of 5 stars

I paid £255 for a full service at Euromaster Coventry. A subsequent full service at Carwise (£199) confirmed the work had not been carried out — oil and filters unchanged, wheels not removed. I have e... See more

Rated 4 out of 5 stars

All work carried out today, including brake pads, interim service and fuel filter replacement. Staff were helpful and polite and knowledgeable. My only issues were a strong smell of diesel in my car... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About ATS Euromaster

Written by the company

Tyres, MOTs & Vehicle Services at ATS Euromaster 

At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.

ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.

When you come to ATS Euromaster, you get:

  • More than 50 years experience
  • Tyre brands known and trusted the world over
  • More than 235 centres across the UK
  • Access to the 14-country strong Euromaster network
  • A guarantee on parts and services provided
  • OEM or better parts used at all times

 

Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available.  You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.

Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.


Contact info


4.8

Excellent

TrustScore 5 out of 5

35K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly staff

When I phoned up, the staff were great, they phoned up to let me know what the issue was. They did a good job. They phoned up when it was ready to collect.

24 March 2026
Rated 5 out of 5 stars

Arrived early

Arrived early, staff introduced themselves and then took vehicle in as soon as they were ready. Great communication and customer service.

24 March 2026
Rated 1 out of 5 stars

Unable to pay by debit card not told…

Unable to pay by debit card not told about this when told my car was ready. Had to walk half a mile to nearest cash point and back as was told I could not use my car. Attitude of person on desk was really bad, for myself a 70 year-old I'll man it was very stressful.

23 March 2026
Rated 5 out of 5 stars

Amazing service and communications

Amazing service and communications, Lucas went above and beyond absolutely made the whole experience easy and so friendly, will recommend this branch to all my family and friends due to the top knot h service I was given, thanks Lucas and ATS

23 March 2026
Rated 5 out of 5 stars

Blair and the team at Torquay branch

Blair and the team delivered a first class service and I have always felt valued by them over the decades I've been going to this branch of ATS. I'm sorry to learn that the company is closing and would like to wish Blair and his team all the best for the future

23 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look