The whole experience with using Sands and Associates has been extremely easy and completely supportive. We all put in a bit of work to get my consumer proposal in order but in the end it all worked ou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am forever grateful to Hannah Brandon she is truly professional. I had been talking myself out of seeking help/advice for months Miss Brandon and her fellow associates were excellents at... See more
Company replied
Kimberly to was an amazing person to work with she kept me informed and explained everything very well and easy for me as someone who was very lost with what to do going into this help my stress level... See more
Company replied
I was in an extremely bad financial situation and didn’t see any way out. I reached out to Sands & Associates after reading their reviews, and I am happy to say that they were accurate. My team of She... See more
Company replied
Company details
Written by the company
Founded in 1990 and currently operating from a network of local offices throughout BC – Sands & Associates are multi-year Consumer Choice Award winners who provide individuals and small businesses with real solutions to debt. As Licensed Insolvency Trustees, we are the people who can legally shield you from your creditors when you need a plan to deal with your debts.
Contact info
Local offices throughout BC, Canada
- 1-800-661-3030
- info@sands-trustee.com
- www.sands-trustee.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Sands & Associates
Thank you for your kind words. We are happy to be able to assist you with your outstanding debt.
Reply from Sands & Associates
Thank you for your kind words. We are glad you found our team was so supportive and that you had a positive experience.
Patient and Encouraging
Macy and Cindy were kind and patient, making the process easy to understand. Today I breathe easier knowing there is a light at the end of the tunnel. Grateful
8 July 2026
Reply from Sands & Associates
Our team strives to provide assistance to our clients with outstanding debt through step by step guidance of the insolvency process, providing clear direction and support. We are happy you are looking forward to a debt free future.
Jagdip was the best!
I was stuck in a financial hole and I couldn’t see a way out. I worked with Jagdip and he was absolutely amazing; he answered all of my questions and never made me feel dumb. The way he explained things were very digestible and easy to understand. He guided me through every step of the way, couldn’t recommend him enough. Thank you Jagdip!
8 July 2026
Reply from Sands & Associates
Thank you for sharing your experience with us and for your recommendation. Having outstanding debt can be overwhelming. We are pleased to hear our team assisted you through your insolvency journey with understanding and answered all of your questions with clarity and kindness.
Everyone was very helpful
Everyone was very helpful, and made this a painless procedure. Such a relief.
7 July 2026
Reply from Sands & Associates
We are glad to hear our team assisted you with settling your debt in a straightforward process enabling you to move forward debt free.
Christie Flynn was wonderful though our…
Christie Flynn was wonderful though our recent consumer proposal! She was kind, patient and non judgemental! I would recommend her to anyone in my life!
Sincerely
Kristin Charyna
30 June 2026
Reply from Sands & Associates
Thank you for your recommendation. Assisting clients with debt reduction in a patient and non judgmental manner is important to us.
Right from the start
Right from the start, a pleasant greeting by Leo was followed by an introduction to Sands & Associates, Helen Tam. We sat and went through all my debts, Helen made a copy of my identification and proceeded to inform me of my options available. I made my choice, signed an agreement and via Skype I swore to fulfill my obligation. Within 45 days all of my creditors accepted the terms offered by Sands, & my consumer proposal was granted. Now I can breathe again. I am very grateful to Helen Tam for being both professional and kind at the same time. No Regrets, Robert
30 June 2026
Reply from Sands & Associates
Thank you for sharing your experience with us. We are pleased to hear our team reviewed your financial situation with you and advised you of your best options for debt resolution. Our team strives to provide our clients with debt relief assistance with professionalism and kindness, helping them to move forward from outstanding debt.
Reply from Sands & Associates
We are happy your insolvency experience was prompt and efficient.
Great Experience
100% painfee process from start till finish. Annette was great and I would definitely recommend.
22 June 2026
Reply from Sands & Associates
Thank you for your recommendation, we are glad to hear you found the insolvency process effortless.
I was really afraid and ashamed to take…
I was really afraid and ashamed to take this step. You took that away and also taught me about budgeting and the real value of the money I have.
Thank you.
28 April 2026
Reply from Sands & Associates
Having outstanding debt can be upsetting. We are glad our team assisted you with your insolvency and you can now move forward debt free.
Reply from Sands & Associates
We are glad to hear you are happy and that your insolvency was done efficiently and in a timely manner.
Went into the process completely…
Went into the process completely unaware of what to expect. Was guided through and received explanations of what was to come I am grateful for the outcome of the process. Everyone treated me with respect. Thank you.
26 June 2026
Reply from Sands & Associates
We are pleased to hear our team was respectful and clearly explained the insolvency process and that you are are happy with the result.
Larisa is very friendly and helpful
Larisa is very friendly and helpful. Keeping the whole process stress free for me.
26 June 2026
Reply from Sands & Associates
We are happy you found our team friendly and helpful, and that proceeding with an insolvency was a stress free experience for you.
Sands is amazing!
Helen was knowledgeable and friendly! Explained everything thoroughly, I can't recommend Sands strongly enough.
2 July 2026
Reply from Sands & Associates
Thank you for your kind recommendation. We are glad to hear you found our team explained the insolvency process fully.
Great Experience
Annette and team were wonderful and informative. I am so grateful to them for helping me through this.
25 June 2026
Reply from Sands & Associates
We are glad you found our team knowledgeable and that they guided you through the insolvency process.
From the first telephone conversation…
From the first telephone conversation to the final video call, Michelle Santos was not only professional but incredibly kind and patient with me. I was having technical issues and was feeling very stressed and overwhelmed at times. She walked me through every step and made me feel confident that I was in the best hands. I would highly recommend Sands.
24 June 2026
Reply from Sands & Associates
Thank you for sharing your experience with us and for your recommendation. Our team provides support to our clients throughout the insolvency process with professionalism, kindness and step by step guidance. We are pleased your experience was so positive.
They made me feel at easy and…
They made me feel at easy and dramatically made a difference on my financial debt
24 June 2026
Reply from Sands & Associates
We are happy to be able to assist you with resolving your financial debt, helping you to feel at ease.
Omar and his team has made the process…
Omar and his team has made the process very easy and smooth. I'm looking to the coming times with hope. Thank you so much.
1 July 2026
Reply from Sands & Associates
We are happy to hear the insolvency process was straightforward and that you have hope for the future.
What a great team to work with
What a great team to work with! Thanks to Camile I can sleep at night. Thank you for the time you put into my case !!
22 June 2026
Reply from Sands & Associates
We are glad to hear you found our team easy to work with and that you are feeling at ease.
Experience was different than expected.
It was a very easy and stressless experience with sands and associates
Hashan was wonderful to work with
29 June 2026
Reply from Sands & Associates
Thank you for your kind words, We are glad to hear your insolvency experience was stress-free.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.