Sakaré Reviews 

502
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the friendly staff members who provide detailed product demonstrations and make store visits exceptionally enjoyable and relaxed. Many consumers also appreciate the impressive quality of items like body scrubs and nail kits, leaving their skin feeling remarkably soft and refreshed. However, some customers also noted serious issues regarding aggressive sales tactics and uncomfortable high-pressure shopping pitches. A few other people also felt that certain purchased goods did not match what was demonstrated in the store or failed to meet their personal expectations. Some visitors additionally shared unexpected pricing discrepancies and difficulties when trying to send back items.

What people talk about most

Product

People report ambiguous experiences with product, as many reviewers express great satisfaction with items... See more

Staff

Customers consistently note positive experiences with staff, praising helpful and attentive team members who... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers feel extreme satisfaction while others... See more

User experience

Reviewers highlight positive aspects of user experience, noting that friendly staff provided excellent... See more

Price

Customers expressed widespread dissatisfaction regarding the pricing strategies and costly purchases.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was walking down towards covent garden station when this sweet Lady Isadora gifted me a hand cream to try. She was so nice and polite I ended up having a great conversation about skin care with her.... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience at Sakaré thanks to Inma. She was friendly, professional, and incredibly attentive from the moment I walked in. Inma took the time to listen to my needs, explained the pr... See more

Company replied

Rated 5 out of 5 stars

Came across the brand while visiting London last week. Was stopped by Michael and was shown a bunch of products. All the products felt fantastic on the skin and ended up purchasing a Body Scrub, a d... See more

Company replied

Rated 5 out of 5 stars

Going to Sakare was a great experience and the service provided by Inma really made it an even more special and enjoyable visit. From her welcoming smile, to her soothing application and knowledge of... See more

Company replied


Company details

  1. Cosmetics Store

Information provided by various external sources

The voyage to beautiful and radiant skin is one of magic and enchantment. At Sakaré, the only limit to possessing alluring skin is your imagination. We source the most powerful and dazzling ingredients that only nature can offer in your journey to luminous skin. We invest considerable research and resources in creating scientifically perfected infusions that recharge your skin with revitalizing nourishment and offer an exclusive skincare experience that can only be described as exquisite indulgence. A captivating and spellbinding beauty experience that will envelop you in delight and gratification.


Contact info

3.5

Average

TrustScore 3.5 out of 5

502 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.5

All reviews

(502)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Elena made me feel extra special and…

Elena made me feel extra special and made my nails look amazing. Can't wait to get home and try out the products.

13 July 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Kayleigh,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Super products and amazing service!

29 June 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Raveena,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Helena was awesome

Helena was awesome. See you again

24 June 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Rukky,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 1 out of 5 stars

I was fooled into buying a nail buffer…

I was fooled into buying a nail buffer that is worth 5 pounds through a nail kit that has cheap material of 45 pounds that I won't use as they are harsh on my skin and caused drynesd 😢 I wish there is a way to report them n how they are scammers.

20 June 2023
Sakaré logo

Reply from Sakaré

Dear,

Thank you for taking the time to review your experience at Sakaré. We appreciate all feedback received, to ensure we can improve our services.

We are sorry to hear you felt you did not receive a satisfactory experience, we would love this opportunity to contact you privately to resolve this matter. Please can you email us via info@sakare.com.

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Cody from the new Bond Street store was…

Cody from the new Bond Street store was absolutely fantastic. The products we tried were lovely.

3 June 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Deeka,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Emanuel is a phenomenal Sales person

Emanuel is a phenomenal Sales person ! He took care of us like queens !! definitely coming back to this store!!

2 June 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Amira,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 1 out of 5 stars

Really embarrassed to have been sucked…

Really embarrassed to have been sucked into the Neal Street shop to be parted with a lot of money that at my age and as a pensioner I would never have thought could happen. But my vanity obviously got the upper hand. Came away with bottles and jars worth a fraction of the money I parted with. Snake oil salesman and I fell for it!!! Cringe 😬

22 May 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Mrs M Hawkins,

Thank you for taking the time to review your experience at Sakaré.

We appreciate all feedback received, to ensure we can improve our services.

We are sorry to hear you felt you did not receive a satisfactory experience, we would love this opportunity to contact you privately to resolve this matter.

Please can you email us via info@sakare.com.

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Ehsan was so delighted at knowing he’s…

Ehsan was so delighted at knowing he’s products and services was 5 stars 🌟🌟🌟🌟🌟

19 May 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Jessica,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

10/10 service by Alex

I was approached by Alex who how should I say this was absolutely amazing. He made my day and really gave me 100%. He is a treasure to your company and I will be definitely returning to your store to purchase again along with my friends and family❤️❤️

17 May 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Katerina was really kind and I bought 2…

Katerina was really kind and I bought 2 amazing products. I loved it.

17 May 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Silvio,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

The reason why I will recommend this brand…

What made my experience special was Alexandru. Lovely person, great salesman (not pushy at all) and a trustworthy chap. Can’t be more happy. Lovely experience.
Btw their products are top notch as well!!

16 May 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Oskar,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Alex P was very friendly and helpful…

Alex P was very friendly and helpful and recommended products that best suit me.

Bond Street

16 May 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Salman,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Karolina was really helpful and I will…

Karolina was really helpful and I will be back to buy products

15 May 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Yusuf,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Kristen was so lovely!

12 May 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Kelly,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Very good shop…

I didn’t know the brand until entering the shop, and it was a wonderful surprise ! I have been welcomed by Alexander, who was very friendly and professional ! He proposed me different products that exactly matched with what I was looking for ! Thanks to his advices I am in love with the nail kit ! This is a revolution !

8 May 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Cyrielle,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Best customer experience ever

Best customer experience ever. 👌🏼👌🏼👌🏼 Thank Alex I.

7 May 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Alexandru,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Fantastic customer service

Gavin was very friendly, knowledgeable and helpful with the products. I was amazed by the nail buffer and had a lovely hand scrub. All the store staff (Bond Street) were very friendly and helpful and thoroughly recommend visiting them. I will make sure I have more time to look at their products in my next visit.

3 May 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Holly

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Pleasant first time expearience

Pleasant first time expearience, Karolina did a great job explaining, how to use product and when to use 10/10 😀

3 May 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Mangirdas,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Razvan was amazing

Razvan was amazing, friendly and showed me and my friend amazing products. I will definitely we coming back!

1 May 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Rose,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Razvan was absolutely amazing

Razvan was absolutely amazing, service and friendliness. Did a great job showcasing the products and the benefits for my skin. Will definitely be back😁

1 May 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear ,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

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