Sakaré Reviews 

502
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the friendly staff members who provide detailed product demonstrations and make store visits exceptionally enjoyable and relaxed. Many consumers also appreciate the impressive quality of items like body scrubs and nail kits, leaving their skin feeling remarkably soft and refreshed. However, some customers also noted serious issues regarding aggressive sales tactics and uncomfortable high-pressure shopping pitches. A few other people also felt that certain purchased goods did not match what was demonstrated in the store or failed to meet their personal expectations. Some visitors additionally shared unexpected pricing discrepancies and difficulties when trying to send back items.

What people talk about most

Product

People report ambiguous experiences with product, as many reviewers express great satisfaction with items... See more

Staff

Customers consistently note positive experiences with staff, praising helpful and attentive team members who... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers feel extreme satisfaction while others... See more

User experience

Reviewers highlight positive aspects of user experience, noting that friendly staff provided excellent... See more

Price

Customers expressed widespread dissatisfaction regarding the pricing strategies and costly purchases.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was walking down towards covent garden station when this sweet Lady Isadora gifted me a hand cream to try. She was so nice and polite I ended up having a great conversation about skin care with her.... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience at Sakaré thanks to Inma. She was friendly, professional, and incredibly attentive from the moment I walked in. Inma took the time to listen to my needs, explained the pr... See more

Company replied

Rated 5 out of 5 stars

Came across the brand while visiting London last week. Was stopped by Michael and was shown a bunch of products. All the products felt fantastic on the skin and ended up purchasing a Body Scrub, a d... See more

Company replied

Rated 5 out of 5 stars

Going to Sakare was a great experience and the service provided by Inma really made it an even more special and enjoyable visit. From her welcoming smile, to her soothing application and knowledge of... See more

Company replied


Company details

  1. Cosmetics Store

Information provided by various external sources

The voyage to beautiful and radiant skin is one of magic and enchantment. At Sakaré, the only limit to possessing alluring skin is your imagination. We source the most powerful and dazzling ingredients that only nature can offer in your journey to luminous skin. We invest considerable research and resources in creating scientifically perfected infusions that recharge your skin with revitalizing nourishment and offer an exclusive skincare experience that can only be described as exquisite indulgence. A captivating and spellbinding beauty experience that will envelop you in delight and gratification.


Contact info

3.5

Average

TrustScore 3.5 out of 5

502 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(502)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Maria is a great saleswoman!

30 October 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Luke,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

David was amazing

David was amazing! Sole me some great skincare for body and face at a great price!

26 October 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Stephanie,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

It’s very interesting to read the…

It’s very interesting to read the reviews, I felt a bit like the people who said they felt scammed but they never pressure you to buy anything and after trying the products at home, these are good value for money in my opinion… if you’re not comfortable - just walk out

10 October 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Elisa,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

The atmosphere and experience at Sakare

It was a splendid experience, the employees were really nice and very easy to talk to, the one that gave me her time was Irina and she was very professional and knew exactly what I was after

28 September 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Vladut,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Excellent Service

Manuel was very professional and helpful and explained all about the products he did not push me into buying straight away and it was because of this I went back and made my purchase.
Manuel is a credit to your company and I hope he gets the recognition he deserves.

11 September 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Karen,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Excellent service and advice from…

Excellent service and advice from Michael, very friendly and the test with the products proves that it really works. Love the scents and the store!

17 September 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Katia,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Taylor’s tales ☺️

Had a lovely interaction with Taylor who was just amazing!!! Great communicator, sharp observer and excellent customer relations advisor. Had a great chat! :)

16 September 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Sonakshi,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

We were served by Taylor today

We were served by Taylor today. She was fabulous and we bought a nail kit

15 September 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Eesha,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Thank you Taylor!

15 September 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Maham,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Customer service was fantastic

Customer service was fantastic, Taylor was great!

15 September 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Biba,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

I was walking by with my sisters and I…

I was walking by with my sisters and I was stopped by Manuel who was really sweet and lovely. He gave us a sample and also showed us a nail care kit which we instantly loved and had to purchase. He was really nice and approachable the whole time. Will definitely be coming back.

15 September 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Aleena,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Taylor was a delight

Taylor was a delight! Definitely will go there again and the products are amazing ❤️❤️

15 September 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Sara,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Excellent!!

15 September 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Katrin,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Great products and customer service.

My hands had an amazing experience from Alex Boia! So nice and smooth, great customer service. Great place to find gift for friends.

15 September 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Sorina-Gabriela,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

I had a great experience in the store…

I had a great experience in the store because of Sebastian. He recomended me the products I needed.
I love the scrub and the hand creme. I will definetly go back.

8 September 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Amalia,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Taylor was so wonderful and helpful

Taylor was so wonderful and helpful. I had a lovely experience trying the dead sea scrub and moisturizer, but ended up falling in love with the peeling gel. definitely would recommend this brand to anyone looking for some new skincare.

11 September 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Naya,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Sakare Nail Kit is Excellent!

Extremely nice & elegant lady in rue St Honore in Paris demonstrated the nail kit on my hands. I bought the kit - and later realised what an excellent product it is. I was offered more - & wish that I had bought more. It is a brilliant product!

23 August 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Alice,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Manu was very helpful

31 August 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Andy,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 5 out of 5 stars

Sahar was great and let us try…

Sahar was great and let us try everything. He even gave me the remains of a bottle of product to try on my face due to sensitive skin

14 August 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Charlotte,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,

The Sakaré Team

Rated 1 out of 5 stars

**Avoid, save your time, all about the sale not you!**

Was given two sachets by a romanian very smooth sales guy, while i was passing, lured in on the promise of a free gift, gave me hand scrub to try there and then, and moisturise, the put something on my wrist and was really pleasant. Showed me the products which i must say smelt lovely, told me the prices and when i said i didnt want to spend £185 went ice cold. I said i'd lok on the wesbite and he said you cant buy from the website. I replied I dont want to spend this minute, I feel pressurised. No answer, just a shrug. How rude when I had just given up ten minutes of my own time to listen to him. A company not about the products, purely the sale.

Avoid Avoid Avoid

The responded here for me to email them, which I did, and nothing. Email was delivered to them, and a week on no response...

22 July 2023
Unprompted review
Sakaré logo

Reply from Sakaré

Dear S Jackson,

Thank you for taking the time to review your experience at Sakaré. We appreciate all feedback received, to ensure we can improve our services.

We are sorry to hear you felt you did not receive a satisfactory experience, we would love this opportunity to contact you privately to resolve this matter. Please can you email us via info@sakare.com.

Best wishes,

The Sakaré Team

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