I visited Richer Sounds Manchester to get some headphones for my phone. Being in-ear phones I was looking for they obviously cannot be demo tested. The staff could not have been more helpful in des... See more
Company replied
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I visited Richer Sounds Manchester to get some headphones for my phone. Being in-ear phones I was looking for they obviously cannot be demo tested. The staff could not have been more helpful in des... See more
Company replied
Visited the Manchester shop and found all my enquiries answered by a guy who really was knowledgeable about the very aspect of Sonos audio. He directed me to the right product to buy to add a turnta... See more
Company replied
An easy and excellent transaction. An excellent price for an excellent Av Receiver. I had the Yamaha RX-V6A for two years and I was never happy with it, even though I tried tweaking it many times an... See more
Company replied
My go to solution for audio. Always very helpful and knowledgeable. Nothing is too much trouble. Staff are great with particular mention to Matt.
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
268 Deansgate, M3 4JB, Manchester, United Kingdom
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Reply from Richer Sounds - Manchester
Everyone works hard to achieve complete customer satisfation.

Reply from Richer Sounds - Manchester

Reply from Richer Sounds - Manchester
Great record player for a beginner. Good quality & sound. Very informative staff.

Reply from Richer Sounds - Manchester
I contacted Richer Sounds asking for advice regarding a pre-amp for my turntable. The advice I received was spot on as always. Although I ended up buying the pre-amp from Amazon (cos I could get it next day rather than wait til after Easter) I did buy a RCA cable from RS in Manchester. Very pleased with the cable & the advice I received from the team was superb as always.

Reply from Richer Sounds - Manchester
I order mostly on line but the service is always fast

Reply from Richer Sounds - Manchester
Outstanding service from the Manchester team.
Ryan was patient and very informative with my purchase.
Very pleased with the price, and believe me I DID shop around - and quite confident that not only this was the cheapest price in the UK but with the 6 year warranty and brilliant customer service this was a cracking deal.
Speedy delivery with 2 great guys too.

Reply from Richer Sounds - Manchester
Lovely friendly team.
Matt was very helpful and very knowledge too. I will definitely be back. Thanks.

Reply from Richer Sounds - Manchester
Staffs are friendly and helpful. Checked everything which I want to know. Help me to make the best decision and purchase.

Reply from Richer Sounds - Manchester
The headphones are brilliant. The app lets you EQ the sound I like very much recommended. The only fly in the ointment is DPD. I dread deliveries from them. This time was no different. The driver took one look a the flats and drove straight passed. I then had to go and collect from a shop. Despite the fact I was at home and never left the flat. I paid for home delivery. Please stop using DPD as they couldn't a cold in the middle of a Pandemic.

Reply from Richer Sounds - Manchester
Sam really helped us out. The staff were really keen to help and had great technical knowledge. Very impressed with the new turntable and the advice at richer sounds Manchester

Reply from Richer Sounds - Manchester
Sent an email enquiring about a product and within minutes I got a reply and within 30 minutes I had the product in my hands and an extremely positive experience in a very friendly shop.

Reply from Richer Sounds - Manchester
Great service. Special thanks to Ryan; a fountain of knowledge and has helped my Hifi sound at it's absolute best.

Reply from Richer Sounds - Manchester
I recently purchased Humax aura EZ 4K FHR-6000T personal video recorder. The superficial nature of the accompanying user manual meant that the procedure for its initial installation and configuration was anything but straightforward.
Following a visit to the Manchester branch of Richer Sounds, the staff quickly resolved my installation problems by offering and delivering a prompt solution.
It makes a refreshing change to deal with staff with relevant technical knowledge and abilities as opposed to staff whose expertise lies solely in sales and marketing.

Reply from Richer Sounds - Manchester
Matt at the Manchester store was excellent. He got in touch directly when my initial choice of product was unavailable, and guided me towards a suitable alternative with expert advice provided in an easily understandable way. I couldn’t be happier with the service and product I received, and I’m continuously impressed with the offerings of Richer Sounds.

Reply from Richer Sounds - Manchester
Brilliant sales staff for my good quality televisions. Will certainly purchase televisions gain from Richer Sounds.

Reply from Richer Sounds - Manchester
Prompt service, manger rang me when my product became available to collect

Reply from Richer Sounds - Manchester
Customer at the forefront of their business. A business that successful, and will be because of caring business, colleagues. I was very impressed this time with Ryan. A true ambassador for R S, I'm sure he is the type that know his customers well and with me he did stand out as very customer orientated. Thanks Ryan.

Reply from Richer Sounds - Manchester
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