I visited Richer Sounds Manchester to get some headphones for my phone. Being in-ear phones I was looking for they obviously cannot be demo tested. The staff could not have been more helpful in des... See more
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Visited the Manchester shop and found all my enquiries answered by a guy who really was knowledgeable about the very aspect of Sonos audio. He directed me to the right product to buy to add a turnta... See more
Company replied
An easy and excellent transaction. An excellent price for an excellent Av Receiver. I had the Yamaha RX-V6A for two years and I was never happy with it, even though I tried tweaking it many times an... See more
Company replied
My go to solution for audio. Always very helpful and knowledgeable. Nothing is too much trouble. Staff are great with particular mention to Matt.
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
268 Deansgate, M3 4JB, Manchester, United Kingdom
- 0333 900 0086
4.9
Excellent
1K reviews
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Reply from Richer Sounds - Manchester
Thank you for your 5 star review!
Really helpful service choosing a new…
Really helpful service choosing a new TV from Sam & Liam was great helping us get it going,and on the phone.Great place.
24 February 2026
Reply from Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
Advice not sales pressure
As always, the advice is spot on and I was steered to what I needed to improve the sound of my system. Matt was really helpful and I left with great sounding new floorstanders that I am enjoying listening to. Hearing new dimensions to familiar tracks and better overall musicality. Happy customer
22 February 2026
Reply from Richer Sounds - Manchester
Thank you for your 5 star review!
Everything went OK I love the TV the…
Everything went OK I love the TV the delivery was perfect and the delivery guy was very helpful. Hat off to Richer sounds.
21 February 2026
Reply from Richer Sounds - Manchester
Thank you for your 5 star review!
Wonderful product, spoilt !!!!!
Everything is first class,equipment working perfectly, just one thing that spoils it, there was no full manual in the box, this manual has 168 pages which is needed to help you with the complete installation of all the full aspects of this fantastic unit.
C'mon Marantz do something about this !!!!!!
13 February 2026
Reply from Richer Sounds - Manchester
Thank you for your wonderful feedback
Great service with a smile
Great service with a smile - friendly, knowledgeable and even able to solve a problem with a very old order I had - headphones pad replacements.
16 February 2026
Reply from Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Sam is very knowledgeable and friendly
Sam is very knowledgeable and friendly.
I bought a pair of senheisser hd 660 s2 headphones and an ifi audio hip dac 3 on his recommendation.
I'm blown away by the sound.
Great combination.
Delivery was free and arrived by DPD the day after.
Brilliant service all round.
11 February 2026
Reply from Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
Professional and friendly
Both over the phone and in the shop the staff were uninformedly friendly and helpful making the whole purchase enjoyable.
10 February 2026
Reply from Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Brilliant service as always from Richer…
Brilliant service as always from Richer Sounds.
I was served by Rob at the Manchester city centre store, he offered me great advice and sorted out the best deal possible for me with no hard sell.
10 February 2026
Reply from Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
I have been a customer for a long time
I have been a customer for a long time. I am always satisfied with the customer service and professional approach.Thank you for your help.Rob...Very good advisor and seller. Thank you.
7 February 2026
Reply from Richer Sounds - Manchester
Thank you for your wonderful feedback
The staff in the store were really…
The staff in the store were really helpful and friendly. I purchased a new TV which was great value and made by a local company, Mitchell and Brown, which really pleased me.
5 February 2026
Reply from Richer Sounds - Manchester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Reply from Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
Great advice
Sam spent time helping us get the right system. Very knowledgeable and listened to what we needed.
1 February 2026
Reply from Richer Sounds - Manchester
Thank you for your wonderful feedback
Very happy with the cheap TV I bought…
Very happy with the cheap TV I bought from Richer Sounds.
3 February 2026
Reply from Richer Sounds - Manchester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Caring and knowledgeable manager
2 February 2026
Reply from Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Reply from Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
Fantastic deal
Fantastic deal. Great price on a clearance Arcam CD5 delivered to Sheffield store from Manchester in 2 days. Open box, but brand new product.
Great service.
30 January 2026
Reply from Richer Sounds - Manchester
Thanks for your feedback, great to read you were happy with our service.
Placed my order on Friday and the…
Placed my order on Friday and the television was delivered on Saturday. Unfortunately the television failed but customer services have been good in organising a return and a refund
30 January 2026
Reply from Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
Outstanding customer service.
The representative took my order, discussed it with me and checked that it was correct for my needs then gave additional advice on setting it up. Brilliant service
29 January 2026
Reply from Richer Sounds - Manchester
Thank you for your 5 star review!
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