Replacement Keys Ltd logo
Visit website

Replacement Keys Ltd Reviews 

12,682
•
TrustScore 5 out of 5

4.9

Key Duplication Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,266 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently mention that the online ordering process is extremely simple, prices are very affordable, and packages arrive remarkably fast via postal service. Consumers are especially pleased with the high quality of the products, noting that the custom replacements match locks perfectly and operate very smoothly. Though some customers noted that initial items did not always work properly or fit correctly on the first attempt. Reviewers consistently appreciated that customer support teams quickly resolved these unexpected problems by sending correct replacements with zero hassle or extra fees.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the exceptionally fast delivery times and efficient... See more

Product

Customers expressed great satisfaction regarding the product quality, highlighting that the replacement keys... See more

Delivery service

Clients share satisfaction regarding the delivery service, with many reviewers highlighting extremely fast... See more

Order

Consumers find order satisfaction to be consistently high, frequently highlighting the straightforward online... See more

Price

Reviewers mention positive feedback about price, highlighting that the costs are very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited several places trying to get another key cut for my garage but no luck until a helpful handyman pointed out the code on the key and advised me to try Replacement Keys Ltd. Wow! The process was... See more

Rated 5 out of 5 stars

Sensible price and sensible postage. OEM : £22.95 + £7.95 = £30.90 Replacement Keys : £10.95 + £2.95 = £13.90 Very fast service using Royal Mail and not the hugely overpriced courier the OEM uses... See more

Rated 5 out of 5 stars

Found it easy to order online, price was acceptable and delivery was swiftly executed. Unfortunately I can’t comment on how well the key actually fits as we had it sent to our daughter’s 175 miles aw... See more

Rated 5 out of 5 stars

Had problems finding additional keys for a new door elsewhere and had been told they were not available in the UK. Ordered Thursday afternoon delivered 10.30 am Friday morning, great service and pric... See more

Company details

  1. Key Duplication Service
  2. also in
  3. Locksmith
  4. Security Equipment Store

Written by the company

Welcome to Replacement Keys Ltd, the leading online replacement keys cutting company! Order replacement keys online with ease, eliminating the need for visits to locksmiths or hardware stores. Our advanced technology and skilled team ensure precise and quality key cutting for homes, offices, and more. Check out our Trustpilot profile for positive reviews and ratings. Experience convenience, reliability, and exceptional customer service with Replacement Keys Ltd.

Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(12,682)

1,155 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Terrific service

Terrific service, were able to process & duplicate a couple of spare keys for me after providing the relevant security details. Parcel received within a two days. Highly recommended!

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Yet again Replacement Keys Ltd have provided me with excellent service. So easy to get replacement keys from them whilst in the past most outlets would not make them. Arrived in super quick time and fit my classic motorcycle perfectly. Great communication and all the stress of finding keys for my classic motorcycles has been removed. I have absolutely no hesitation in recommending Replacement Keys Ltd to any would be customer. Thank you.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

The guys helped me identify the right key for my D/G windows and sent the replacement within 48 hours. Great service and very reasonably priced.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered two keys to a number. They arrived very quickly, they had the correct number on but did not match the original key or turn the lock .I emailed them with photos of their key against my original , 3 day later I had two keys that work perfectly. So cannot complain , ordering was easy and they sorted out the misfit with just 1 email .to which they responded very quickly .
GREAT SERVICE THANKS

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Easy ordering. Prompt delivery. Keys work perfectly in the lock. Good price. Returning customer. No need to consider any other company!

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, I made a mistake in my order. (Read the number wrongly)
Contacted them by e-mail and my mistake was corrected immediately.
The correct keys turned up as promised.
Saved me a fortune in locksmith fees to replace the whole lock.
Thank you.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

I just wanted to commend Replacement Keys for their exemplary customer service when I needed some replacement keys for my caravan. They went above and beyond to sort my issue out. I will not look for any other provider if I need a key replacement service again, and will take every opportunity to tell folk about my great experience when using this company. Thank you so much.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service, great price

Ordering process was very easy. Just had to send a photo of the old key. New key arrived next day. Worked perfectly. Most impressed with this service. Price was very reasonable. Will definitely use again.

12 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look