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Droylsden Glass Limited Reviews 

1,657
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 466 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and the exceptional quality of the windows and doors. Consumers appreciate the helpful customer service, noting that team members are polite, knowledgeable, and respectful of homes. People highlight the smooth and clean installation process, which consistently exceeds expectations. Some reviewers were not happy with occasional communication issues and scheduling mix-ups during the project. A few people also mentioned difficulties regarding installation delays, unfulfilled appointments, and incorrect measurements. Despite these specific concerns, the overall sentiment remains overwhelmingly positive across the majority of customer feedback received.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that team members are incredibly... See more

Service

Consumers find service to be a delightful and professional experience from start to finish, with reviewers... See more

Product

Reviewers highlight positive aspects of product quality, expressing satisfaction with items like doors and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that consumers experienced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant installation from start to finish. Can't thank these two guys Mike and Jack enough they went above and beyond especially in this extreme heat.They were both friendly professiona... See more

Company replied

Rated 5 out of 5 stars

We have just had all our windows refitted with the R9 range. It was a big job but we couldn’t be happier with the service and product we have received from Droylesdon. They were so supportive during t... See more

Company replied

Rated 5 out of 5 stars

My parents recently moved to a new home and needed to update their windows and front door. Mel Siddall visited my parents and advised suitable options that would fit our budget. My parents already had... See more

Company replied

Rated 5 out of 5 stars

We previously commented on the great service we received from the initial sales team, and now that our glass veranda is complete, we can say with certainty that all the staff at Droylsden Glass have b... See more

Company replied


Company details

  1. Double Glazing Installer
  2. also in
  3. Aluminum Frames Supplier
  4. Conservatory Specialist
  5. Home Improvement Store
  6. PVC Windows Supplier
  7. Window Installation Service

About Droylsden Glass Limited

Written by the company

Composite Doors uPVC Windows Origin Windows Origin Doors Glazed Extensions Finance Options An award winning home improvement company. Established in 1982, local home improvement experience in Greater Manchester & beyond. For a FREE No obligation quotation call 0161-292-1122 or fill in an online contact form: https://www.droylsdenglass.co.uk/contact-us We insist on professionalism across every aspect of our work, from customers viewing the products in our showroom to the extreme care we take when performing installation work on people’s homes. We enrolled every single member of our Surveying and Supervisory team in an extensive training program, allowing them to attain NVQlvl2 and NVQlvl3 qualifications, together with the relevant CSCS card authorisation. Ensuring our team is well-trained means our customers receive a service of exceptional quality every time. Our product range has been carefully selected to provide homeowners with plenty of choices, ranging from: uPVC & Aluminium Windows to Composite Doors and glazed extensions such as Orangeries and Conservatories, without sacrificing any of the practical benefits. See our complete list of products below: - uPVC Casement Windows - uPVC Vertical Sliding Sash Windows - uPVC Tilt & Turn Windows - uPVC Timber Effect Residence 9 Windows - uPVC Infinity Flush Sash Windows - uPVC Custom-Shaped Windows - uPVC Replacement Windows - Aluminium Flush Sash Windows - Aluminium Slimline Windows - Aluminium Replacement Windows - Aluminium Custom-Shaped Windows - Double Glazing - Triple Glazing - Secondary Glazing - Acoustic Glass - Kubu Smart Locks - uPVC Front Doors - uPVC French Doors - uPVC Flush Sash Doors - uPVC Patio Doors - Aluminium Entrance Doors - Aluminium Bifold Doors - Aluminium Patio Doors - Premium Composite Doors - Composite Rockdoors - Traditional Conservatories - uPVC Conservatories - Aluminium Conservatories - Contemporary Conservatories - Orangeries - Kyube Garden Rooms - Structural Insulated Panel Extensions - Roof Lanterns - Tiled Roofs - Guardian Tiled Warm Roofs - Supalite Tiled Warm Roofs - Conservatory Roof Replacements - Porches - Bargeboards - Fascias - Guttering - Soffits - Glass Verandas - Garden Pergolas - Canopies - Carports

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(1,657)

440 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve been dealing with Caitlin and she…

I’ve been dealing with Caitlin and she has been absolutely fantastic and professional right from the start. She understood our requirements completely and designed the doors and panels as per our requirements with high standards. Easily approachable and she guided us thoroughly all the way through. I would highly recommend Caitlin if you want your doors and windows upgrading.

30 October 2026
Unprompted review
Rated 5 out of 5 stars

Great stuff

We had a couple of faults with our installation, Wayne was sent out and he was very friendly and fixed everything in under 15 minutes. Great job 👍

26 October 2026
Unprompted review
Rated 5 out of 5 stars

Mel has been very helpful

Mel has been very helpful. Explained the quote, the price the lead time. She explained about door security and showed us a video. She showed the door we wanted with the right colour. Now time for a decision!

23 October 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I had a home visit from Mel to measure my windows and was very impressed with the service. Mel was friendly, professional, punctual and took the time to explain everything clearly. The visit was smooth, hassle free and I felt confident that everything was being taken care of. Excellent customer service from start to finish. Thank you, Mel! Highly recommend.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Mrs H

Droylsden Glass supplied and fitted a new composite front door for me recently. All the staff were really helpful with the order and visit to measure up. Paul (the fitter) was great and did a fab job on the installation. Thank you

5 October 2026
Unprompted review
Droylsden Glass Limited logo

Reply from Droylsden Glass Limited

Thank you for your wonderful review, Clare.

We're delighted to hear that you're so pleased with your new composite front door and the service you received from Droylsden Glass.

From the initial enquiry through to survey and installation, we always aim to make the process as straightforward and enjoyable as possible, so it's fantastic to know that our team was helpful throughout.

We're especially pleased to hear your kind comments about Paul. He takes great pride in the quality of his workmanship and customer care, so he'll be delighted to know that you're happy with the installation and the finished result.

A new composite front door not only enhances the appearance of a home but also provides excellent security, energy efficiency and low-maintenance performance for many years to come.

Thank you for choosing Droylsden Glass and for taking the time to share your experience. We'll be sure to pass your kind comments on to Paul and the wider team.

Kind regards,
The Droylsden Glass Team

Rated 5 out of 5 stars

Would recommend.

Mel was excellent. Talked through our options and made the process very easy.

15 October 2026
Unprompted review
Droylsden Glass Limited logo

Reply from Droylsden Glass Limited

Thank you for your wonderful review, Sarah.

We're delighted to hear that Mel provided such a positive experience. Taking the time to talk through the available options and help customers find the right solution for their home is an important part of the service we strive to deliver, so it's fantastic to know that she made the process easy and enjoyable for you.

We'll be sure to pass your kind comments on to Mel, who will be delighted to hear that her guidance and support were appreciated.

Thank you for taking the time to share your feedback.

Kind regards,
The Droylsden Glass Team

Rated 5 out of 5 stars

Jack and Mike was brilliant installing…

Jack and Mike was brilliant installing our bi folds. They installed them and the main thing is they cleaned up all the mess. Would highly recommend them. Thanks lads!

12 October 2026
Unprompted review
Droylsden Glass Limited logo

Reply from Droylsden Glass Limited

Thank you for your fantastic review, Chris.

We're delighted to hear that you're so pleased with your new three-pane aluminium bi-folding door and the installation carried out by Jack and Mike.

Finished in the timeless RAL 9005 Jet Black, your new bi-fold doors will create a real feature within your home, combining contemporary styling with slim sightlines and large glazed areas to maximise natural light and views of your garden.

Jack and Mike take great pride in their workmanship, so it's wonderful to hear that they delivered a first-class installation and left everything clean and tidy afterwards. Looking after our customers' homes is just as important to us as the quality of the installation itself, and we're pleased that this stood out during your experience.

Thank you for your recommendation and for taking the time to share your feedback. We'll be sure to pass your kind comments on to Jack and Mike, who will be delighted to receive them.

Kind regards,
The Droylsden Glass Team

Rated 5 out of 5 stars

Very professional and knowledgeable…

Very professional and knowledgeable staff. Paul, the Door Fitter, was very good, very tidy. We’d use the Company again.

8 October 2026
Unprompted review
Droylsden Glass Limited logo

Reply from Droylsden Glass Limited

Thank you for your wonderful review, Michael.

We're delighted to hear that you found our team professional and knowledgeable throughout your project. Providing expert advice, quality products and excellent customer service is at the heart of what we do, so it's fantastic to know that this was reflected in your experience.

We're especially pleased to hear your kind comments about Paul. He takes great pride in his workmanship and customer care, so he'll be delighted to know that his professional approach and attention to cleanliness and tidiness made such a positive impression.

Thank you for choosing Droylsden Glass and for taking the time to share your experience. We truly appreciate your support and look forward to helping you again in the future should the need arise.

Kind regards,
The Droylsden Glass Team

Rated 5 out of 5 stars

First class experience with new windows

We have just had all our windows refitted with the R9 range. It was a big job but we couldn’t be happier with the service and product we have received from Droylesdon. They were so supportive during the decision making and gave us the confidence in our choices due to their extensive knowledge. The fitting team left were skilled and so respectful of our house, we are very grateful and have been with hardly any redecorating which we are astonished by! Would 100% recommend the team and the R9 range (which looks great).

14 September 2026
Unprompted review
Droylsden Glass Limited logo

Reply from Droylsden Glass Limited

Thank you for your fantastic review, Jonathan & Vicky.

We're absolutely delighted to hear how pleased you are with your new Residence Collection R9 windows and doors and the service you received from Droylsden Glass.

A full replacement of windows and doors is a significant investment, so it's wonderful to know that our team was able to support you throughout the decision-making process and provide the confidence needed to choose the right products for your home.

Your new White Grain Residence Collection R9 windows and doors, complete with black working butt hinges, traditional pear drop handles and peg stays, beautifully combine classic period styling with modern performance. The authentic timber-inspired appearance of the R9 range makes it a superb choice for homeowners looking to retain character whilst benefiting from excellent energy efficiency, security and low-maintenance living.

We're especially pleased to hear your comments about the installation team. Taking care of our customers' homes is just as important as the quality of the installation itself, so it's fantastic to know that the team treated your property with respect and completed such a neat installation that very little redecoration was required afterwards.

Thank you for your recommendation and for placing your trust in Droylsden Glass. We hope you enjoy your beautiful new Residence Collection windows and doors for many years to come.

Kind regards,
The Droylsden Glass Team

Rated 4 out of 5 stars

Replacement windows and door

I’m giving a four star review as the job is not yet complete due to an admin error! However, more than happy with the results so far and Mike & Jack were both great

8 October 2026
Unprompted review
Droylsden Glass Limited logo

Reply from Droylsden Glass Limited

Thank you for your review, Kerry.

We're delighted to hear that you're pleased with the results so far and that Mike and Jack have provided such a positive experience. They take great pride in their workmanship and customer care, so your kind comments will mean a great deal to them.

We're sorry that an administrative error has delayed the completion of the project and appreciate your patience while we put things right. Whilst it's disappointing that we've fallen short of the standard we aim to deliver on this occasion, we're pleased to hear that you're happy with the work completed so far.

Thank you for taking the time to share your feedback. We look forward to completing the remaining works and ensuring the finished project fully meets your expectations.

Kind regards,
The Droylsden Glass Team

Rated 5 out of 5 stars

Impressed with quality and sales team

We popped into the showroom and were very impressed with the no pressure staff along with the quality of the doors of which they have a great range of different styles etc. Nigel came round to explain everything and finalise our design, he was a pleasure to deal with and again no pressure was made at any point.
We are greatly looking forward to the fitting and having a high quality, modern, draught free bespoke front door at long last!
I have no doubt everything will go to plan and can highly recommend Droylsden Glass 👍

8 October 2026
Unprompted review
Droylsden Glass Limited logo

Reply from Droylsden Glass Limited

Thank you for your wonderful review.

We're delighted to hear that you enjoyed your visit to our showroom and were impressed by the quality and variety of doors on display. We believe that seeing products in person, comparing styles, colours and hardware options, and discussing ideas with our team helps customers make confident, informed decisions about their home improvement projects.

It's fantastic to hear your kind comments about Nigel. Taking the time to explain the available options, refine the final design and ensure customers feel comfortable throughout the process is an important part of the service we strive to provide, so we're pleased that his friendly, knowledgeable and no-pressure approach was appreciated.

We're also thrilled that you've chosen a bespoke new front door for your home. A quality front door can transform a property's appearance whilst improving security, energy efficiency and comfort, and we're excited for you to see the finished result.

We're especially pleased that your showroom visit helped you explore the various options available and finalise a design that you're excited about. For anyone considering a visit to Droylsden Glass, our showroom experience can be viewed here: https://youtu.be/b68xvrS_zgM

Thank you for your recommendation and for taking the time to share your experience. We look forward to the installation and delivering the same high standard of service throughout the remainder of your project.

Kind regards,
The Droylsden Glass Team

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