UK Auto Locksmith LTD Reviews 2,291

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 268 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, efficient, and professional, often highlighting the quick response times and same-day service. Many people found the staff to be pleasant, professional, and helpful, making stressful situations much easier to handle. Reviewers also frequently mentioned that the pricing was competitive and reasonable for the quality of service received. However, some customers experienced issues with the product itself, noting that replacement keys occasionally stopped working shortly after purchase or that the key programming was incomplete. A few people also reported dissatisfaction with the company's customer service when issues arose, particularly regarding warranty claims or rectifying problems with the product.

What people talk about most

Service

Consumers generally express high satisfaction with the service provided. Many reviewers highlight the speed... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Price

Users describe positive interactions with price, often finding them reasonable and competitive, especially... See more

Response time

Customers had positive experiences with response times. Many reviewers highlight the quick and efficient... See more

Product

Customers consistently note ambiguous experiences with the product. Many reviewers express satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found myself with no car key at all 🙁called the company - communication great via calls and messages and engineer available within an hour from my call. Online provision of proof of ownership, ID etc... See more

Company replied

Rated 5 out of 5 stars

What a great service, the key was locked in the car, phone call answered at once, details of the vehicle taken and a firm price given. 25 minutes and the operative arrived, a minute later the key was... See more

Company replied

Rated 5 out of 5 stars

Quick, efficient and a genuinely friendly service from UK Auto Locksmith Ltd. They arrived promptly, got the job done with no fuss and made the whole situation far less stressful than expected. Great... See more

Company replied

Rated 5 out of 5 stars

I had somehow - very stupidly - locked the only ignition key inside our son's car. I called UK Auto Locksmith, and they arrived in just over an hour. Using a sophisticated and very tiny pick, the dr... See more

Company replied


Company details

  1. Locksmith

Written by the company

Locked Keys In Your Car? Key stuck in the ignition? Call Us 24/7 and we will promptly send one of our skillful auto locksmiths to your location in London. No hidden fees. Reasonable pricing.

UK Auto Locksmith LTD

Written by the company

Call us today for any Auto Locksmith services you need, A professional service guaranteed with 12 month warranty, Whether if you lost your car keys, need a copy or replacement or just locked yourself outside your car.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Super lovely man

Super lovely man. Very quick arrival. Opened door very quickly and then explained the fault that had caused the key to be locked in van. Even helped me open my car bonnet that was stuck too. What a lovely job to have to make someone’s bad day a good day! Thank you.

30 April 2026
Unprompted review
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi Julia,

Thank you for such a lovely review! We’re really glad we could turn a stressful situation into a better day for you.

Great to hear everything was sorted quickly and that the technician took the time to explain the issue and help beyond the original job.

We truly appreciate your kind words.

Rated 5 out of 5 stars

I lost my car key

I lost my car key. Made a call and within a couple of hours locksmith arrived. Got my replacement key within 30 minutes. Brilliant service Chris. What a star. Highly recommend.

27 April 2026
Unprompted review
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi Julia,

Thank you for such a lovely review! We’re really glad we could turn a stressful situation into a better day for you.

Great to hear everything was sorted quickly and that the technician took the time to explain the issue and help beyond the original job.

We truly appreciate your kind words.

Rated 5 out of 5 stars

very slick and efficient

very slick and efficient. Great service

27 April 2026
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi Tom,

Thank you for your kind review! We’re really pleased to hear you found the service slick and efficient.

We truly appreciate your feedback.

Rated 1 out of 5 stars

Not good on time keeping

Not good on time keeping
When you made appointment
With them very poor service

27 April 2026
Unprompted review
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi Paul,

Thank you for your feedback.

We are surprised by your comment regarding timekeeping, as our records show that we arrived at the scheduled time and maintained constant communication with you throughout the process to ensure everything went smoothly.

We take pride in our prompt service and are glad the work itself was completed to the required standard.

If there was any misunderstanding, we’d be happy to discuss it further.

Rated 5 out of 5 stars

Good and prompt service

Good and prompt service.
Friendly and professional.

19 April 2026
Unprompted review
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi Nabin,

Thank you for your kind review! We’re glad to hear you were happy with the prompt, friendly, and professional service.

We truly appreciate your feedback.

Rated 5 out of 5 stars

Really good communication

Really good communication - same day service which gave me great peace of mind - delighted

15 April 2026
Unprompted review
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi Naomi,

Thank you for your kind review! We’re really glad the same-day service and clear communication gave you peace of mind.

We truly appreciate your feedback.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, got in contact straight away and checked in with me throughout. Friendly and attentive, thank you. Ford Focus 2008

15 April 2026
Unprompted review
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi Paul,

Thank you for your kind review! We’re really pleased to hear you were happy with the service from start to finish and that the communication throughout made a difference.

We truly appreciate your feedback and are glad we could help with your Ford Focus.

Rated 5 out of 5 stars

Great Service

Greta service, professional, fast and good value would highly recommend!

9 April 2026
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi Nigel,

Thank you for your kind review! We’re really glad you were happy with the professional, fast, and good value service.

We truly appreciate your recommendation.

Rated 5 out of 5 stars

They are very friendly People

They are very friendly People, and helpful

11 April 2026
Unprompted review
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi Walid,

Thank you for your kind review! We’re glad to hear you found our team friendly and helpful.

We truly appreciate your feedback.

Rated 5 out of 5 stars

Locked out of car with no spare key

Teo came out in under an hour from us placing our original call and was extremely efficient. He sorted us with a new set of keys and got us into our car within a matter of minutes. I would definitely recommend UK Auto Locksmith Ltd. Good price too.

10 April 2026
Unprompted review
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi Emma,

Thank you for your kind review! We’re really glad Teo was able to reach you quickly and get you back into your car with a new set of keys in no time.

It’s great to hear you were happy with the service and pricing.
We truly appreciate your recommendation.

Rated 5 out of 5 stars

Chris was so very kind he done…

Chris was so very kind he done excellent job also he chatted to an explained things to me very very pleased

9 April 2026
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi Brenda,

Thank you for your lovely review! We’re really glad to hear Chris took the time to explain everything and made you feel comfortable throughout the process.

We’ll be sure to pass your kind words on to him.

We truly appreciate your feedback.

Rated 5 out of 5 stars

Excellent and fast service

Excellent and fast service

1 April 2026
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi Dylan,

Thank you for your review! We’re glad to hear you were happy with the fast and efficient service.

We really appreciate your feedback.

Rated 5 out of 5 stars

Very good fast and really helpful

Very good fast and really helpful
I will definitely recommend
Very gentleman was Dan
Thank you

4 April 2026
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Goncalo,

Thank you for your kind review! We’re really pleased to hear you found the service fast and helpful, and that Dan took great care of you.

We truly appreciate your recommendation. Thank you again!

Rated 5 out of 5 stars

10/10 service from Cris and the team

10/10 service from Cris and the team. Phone died before he arrived and was very quick and helpful as well charging my phone. Recommend.

30 March 2026
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi Cam,

Thank you for the great review! We’re really glad Cris was able to help quickly and even get your phone sorted. We know how stressful that situation can be.

We truly appreciate your recommendation and your kind words about the team.

Rated 5 out of 5 stars

Amazing customer service and Cris was…

Amazing customer service and Cris was very helpful and worked quickly! Couldn’t recommend them more

31 March 2026
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi Alice,

Thank you for the lovely review! We’re really pleased to hear you had such a positive experience and that Cris was able to help quickly and efficiently.

We truly appreciate your recommendation.

Rated 5 out of 5 stars

Excellent service - couldn’t fault it in any way.

Excellent service. Very fast, very efficient and Teo was a pleasure to deal with. He gave me additional, very helpful advice and tried to do what he could to find the best solutions - for issues even beyond what my callout was for.

26 March 2026
Unprompted review
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi John,

Thank you for the fantastic review! We’re really pleased to hear you had such a positive experience and that Teo was able to help not only with the main issue but also offer additional advice.

We’ll be sure to pass your kind words on to him.

We truly appreciate your feedback.

Rated 5 out of 5 stars

Great service

Great service, was quick on response and in less than a minute unlock my car doors. Thank you appreciate your help.

21 March 2026
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi Rameez,

Thank you for your kind review! We’re glad we could respond quickly and get you back into your car so fast.

We really appreciate your feedback.

Rated 5 out of 5 stars

Great service

Polite people, straight forward and easy helpful service would recommend.

21 March 2026
Unprompted review
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi Tyrone,

Thank you for your kind review! We’re glad to hear you found the service straightforward, helpful, and easy to deal with.

We really appreciate your recommendation.

Rated 5 out of 5 stars

The service was excellent.

The service was communicated in a good manner and team was very professional in providing the service we required.

19 March 2026
Unprompted review
UK Auto Locksmith LTD logo

Reply from UK Auto Locksmith LTD

Hi R Langaigne,

Thank you for your kind review! We’re really pleased to hear that the communication was clear and that the team delivered a professional service.

We truly appreciate your feedback.

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