Replacement Keys Ltd Reviews 12,048

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, highlighting its speed and efficiency, with many orders arriving the next day. People are consistently satisfied with the quality of the products, noting that the keys work perfectly and are often a perfect fit, even when ordered from photos or codes. The ordering process is described as easy and straightforward, and the overall value, including reasonable prices, is highly appreciated by consumers. However, some customers also noted issues with keys not working or fitting correctly upon arrival. A few other people also felt that the delivery could be slow, and in some international cases, additional customs duties significantly increased the total cost of their order.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speed and efficiency,... See more

Product

Reviewers mention positive feedback about product. Many customers are delighted with the keys, noting that... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process very easy and... See more

Quality

Consumers find quality to be positive, with many reporting that keys cut from photos worked perfectly and... See more

Based on these reviews

Rated 5 out of 5 stars

Incredible service rarely seen this days. I needed a couple of keys cut, they could do this via decent quality photos I supplied. All 4 keys cut & worked without issue (how many times has keys not wor... See more

Rated 5 out of 5 stars

Needed an additional key for an Abus bicycle D-Lock, luckily had the code. Found the replacement key on their website with ease and was received in good time thereafter. Initially had my reser... See more

Rated 5 out of 5 stars

I went into a well known high street store to get two security keys cut. I was quoted £34 per key. (Buy 2 and you'd of got one free) so I was looking at £68, with a 3 to 5 day turnaround. I googled to... See more

Rated 5 out of 5 stars

Your service is remarkable and quite beyond what one might expect. I am inept and wasn't able to be as helpful as they probably would have liked, i.e. not personally able to send photos or give accura... See more

Company replied


Company details

  1. Key Duplication Service
  2. Locksmith
  3. Security Equipment Store

Written by the company

Welcome to Replacement Keys Ltd, the leading online replacement keys cutting company! Order replacement keys online with ease, eliminating the need for visits to locksmiths or hardware stores. Our advanced technology and skilled team ensure precise and quality key cutting for homes, offices, and more. Check out our Trustpilot profile for positive reviews and ratings. Experience convenience, reliability, and exceptional customer service with Replacement Keys Ltd.


Contact info

4.9

Excellent

TrustScore 5 out of 5

12K reviews

5-star
4-star
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1-star

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Easy to navigate website and the keys arrived the next day. Will definitely use again!

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Incredible service rarely seen this days. I needed a couple of keys cut, they could do this via decent quality photos I supplied. All 4 keys cut & worked without issue (how many times has keys not worked when using high street shops?) and delivered next day. I would wholeheartedly recommend this company.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Perfect service

Perfect service. I ordered key at 4pm and it arrived the next day and all fitted in place to lock and unlock my bike battery. Throughly recommended

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Would never use anyone else

Would never use anyone else, you place the order and the keys turn up a few days later. Price is good, delivery is fast, keys are perfect. What's not to like?

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! Had no codes so the company took my photos and i had 2 brand new keys the following day. Highly recommend this company for their amazing service.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

I went into a well known high street store to get two security keys cut. I was quoted £34 per key. (Buy 2 and you'd of got one free) so I was looking at £68, with a 3 to 5 day turnaround. I googled to find an online alternative. I seen this company had good reviews. I ordered at 4pm. I live in Northern Ireland. I got 2 keys, including delivery for £17, and they arrived within 24 hours and worked perfectly!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Sent query

Sent query, got response quite quickly with recommended keys to purchase. Ordered 2 which were delivered in good time. Both keys worked. All round good experience

2 April 2026
Unprompted review

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