Quickline Broadband UK Reviews 

Installed today. Shaun D and Steve M were great. Installed everything just how I wanted it and I now have 950Mbps down and 750Mbps up. Nice work.

Josh.R did my installation today. Very efficient and lovely! Smooth transition and very happy with a good job done. Thankyou

Great service and quick installation from Bradley and David! Very professional and would recommend

Stan was brill! Discussed fitting clearly. Efficiently fitting new line and connection. Left site clean and tidy. Gave clear instructions on installation! Thankyou!

We live in a rural village, for many years depending on archaic BT broadband, but their system finally worked, providing coverage throughout our large old property. Thankfully I clicked on FB and was soon contacted by Nicola Borman from Quickline. No hardsell just a friendly informative explanation, all my fears about leaving BT were removed. I immediately signed up and everything was booked within a few minutes, and at a massive monthly saving. The Engineer Johnnie soon arrived and was informative and very helpful. Within an hour everything was installed and tested and we have moved from steam power to the speed of light broadband, the whole house is covered like never before. Two weeks on and wow very happy. Special thanks to Nicola

Ben.S came to do my installation today and was very good.
Fast efficient and very helpful with setting things up for me
Much appreciated.

Dan D was very efficient and explained everything clearly

Only one star, unfortunately because I couldn't leave no stars which is what they deserve, I've been with this company for a few years, but I recently change my contract from 100 m up and 100 m down speed, to thier 200 m up 200 m down speed, it was slightly cheaper and supposedly faster.
But its worse than the old speed, emails unanswered, managed eventually to contact via phone, they changed the router, but still no good. phoned again,and fobbed off stating I'm getting a good speed, although no where near what I'm paying for. unfortunately I'm now stuck because the new contract means I have to stay for two years.
Stay clear of this company, its run by morons, and you don't get what you pay for.

This is a 5 stat review because of one person! This would have been a 1 star review if it hasn’t been for your call enter manager Jaquie Hewson! So rewind back to the beginning, a nice sales man comes round and swaps my broadband as my service with sky was awful and I was happy to swap, he promised he’d do the full swap over for me from sky, I’d have to do nothing , I’d also receive an incentive and referral incentive, great!
Fast forward over a couple of months and I’m still paying both bills! Infact I’ve paid a few! I ring sky to see why they are still charging me and to sum it up the sales man who
Later admitted to “forgetting” (yes we all
Make mistakes, I’m not here to nail him to a wall) and didn’t do anything! I then spend hours on the phone to sky, loosing the will to live!!! I ring quickline and here comes the absolute super star Jackie! She listened , apologies and best of
All fixed everything!!! From the bills, the reimbursement and the incentives she fixed the lot!!! From the second she came in the phone and all the other calls she’s had to make to me she has been absolutely amazing! Going above and beyond to make my experience a positive one! She used common sense and genuine care to make sure everything got sorted! She went absolutely above and beyond to fix issues she didn’t cause! I was made to feel valid in my frustration, completely reassured and confident that when I came off the phone that she would fix everything! I didnt question it for a second!! She gave me that level
Of confidence!
What a genuinely lovely person too!! Absolute credit to your company and a real Shining light!!! If every company had a jaquie Hewson life would suddenly become a lot easier!!!

Lovely people, always very polite.
Quick to respond and do an excellent job. Very helpful. Dan D solved our issues.

Overall I am extremely pleased with the broadband service and speeds.
The ordering and installation were an administrative nightmare with delays and missed appointments.
However I have to really say this company held there hand up and admitted the errors and have gone above and beyond it getting the situation resolved.
A good company isn't one who doesn't make mistakes, but rather one who knows how to deal with, and resolve those mistakes. Every step of the way I was dealt with with respect and every single person I dealt with was a pleasure to speak to.
Quickline from my experience have a strong and robust team to deal with and resolve issues, what more can you ask.

Very off hand snd impatient sales operator. Decided to use a rival company who made it easier and were more customer service friendly.

Very helpful from start to finish. Really pleased with our fibre broadband. No complaints at all and really pleasant, helpful staff

Bailey P was very polite easy to talk to and great at explaining what I needed to do. Highly recommended

Had an issue with our internet, technicians were sent out quickly within 48 hours. Dan and Ian were both very professional, resolved the issue very quickly and communicated well to let us know what the problem was and how they have fixed it.

Carl Conway and Bradley were very professional, quick and polite in their work here. They tested everything before they left and left me fully informed in what to do if anything went wrong with the system. Excellent job.

Alvin, Jack D and Jordan L were brilliant. Really knowledgable, tidy and professional. 5*.

Kiran.s came set us up today, really polite & helpful all good Thank you

Josh R was really helpful and informative. Clean and tidy too.

Excellent, arrived as planned, polite & explaned everything really well.