The staff member who was polite. He was able to add my son on my insurance, as I had been unable to do it on the portal. He also offered other enhancements such as a courtesy car, breakdown cover... See more
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Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands. We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice. You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday. We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review? (We're authorised and regulated by the Financial Conduct Authority).
Contact info
One Call Insurance, First Point, Balby Carr Bank, DN4 5JQ, Doncaster, United Kingdom
- www.onecallinsurance.co.uk
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Home Contents Insurance.
I called One Call Insurance today regarding my home contents insurance. I spoke with CE6 and told her I will be changing my address very soon! She was very helpful and polite. After asking me some details about my new property I was given a new quote within minutes and I'm glad to say i was very happy with it. Many thanks! Steve Bailey.
Saved 35 quid!
Made changes to my policy using live chat. Very quick and efficient. Paid online and even saved 35 quid!
Thank you Elisha.
Called to review my quote
Called to review my quote, and see if it could be improved. It was the member of the team handling the call was efficient, helpful, and went through all issues
The customer service line answered…
The customer service line answered quickly,although none of the options given fitted the info that I was looking for and there was no "For anything else, press #" option. The member of staff was clearly spoken and very knowledgeable. She answered several of my requests for clarification, very succinctly. She was a delight and said that she needed to seek some info and would phone me back in one hour. She did so. Happy customer with a new home insurance policy.
Helped to keep my insurance in the same…
Helped to keep my insurance in the same place 5SM
Spoke to a lovely lady CB5 she sorted…
Spoke to a lovely lady CB5 she sorted my policy which I thought had been updated but it had not was very very helpful.
Car Insurance
MB3- Matthew sorted out my car insurance for me - at a reasonable price - and took the hassle out of the whole business. Job done!
Perfect customer service
AR2. The service and customer support by this team is amazing. Nothing is too much trouble, so helpful and kind to pensioners who struggle with computers and on-line. Thank you all and I will always recommend One c
Call to family and friends.
A brilliant customer service
I spoke to one call customer services today and they were brilliant - so helpful and I wasn't on hold for long at all - Keira (KG9) was absolutely brilliant. I would highly recommend them.
TJ2 took the time to make sure I really…
TJ2 took the time to make sure I really wanted to cancel the breakdown cover and also offered other services I did not know about, hopefully I get TJ2 next time I talk to a agent.
Loads of hidden costs
Loads of hidden costs. Insurance for my car £250 for year. I cancelled it after a month because I no longer needed it. Refund was £105. What a rip off.
Quick and Efficient!
My enquiry was dealt with quickly and effectively. Thank you LN1!
Excellent Service
Excellent Service, prompt, took time to go through everything, nothing to much trouble
I spoke to Sam today and he was…
I spoke to Sam today and he was professional, knowledgeable and helpful which was great!
I received my renewal quote through my…
I received my renewal quote through my portal, so I called as its always better talking to a human being.
The man I spoke to who goes by the user name >>RL2<< was helpful and managed to get the price down almost £30 cheaper with another company . HAPPY DAYS
Very happy with the service
Dealt with KR5 ref renewal
Dealt with KR5 ref renewal. Sorted very satisfactorily. Thankyou
Adam (AA5) was extremely helpful and…
Adam (AA5) was extremely helpful and informative, very polite and courteous! Very happy with the service.
Satisfactory service
The on line agent Adam answered my query quickly putting my mind at rest.
Very satisfied with the service
Second vehicle insured
I've been insured with these guys for a few years now and had no problems getting a second vehicle insured today.
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