The staff member who was polite. He was able to add my son on my insurance, as I had been unable to do it on the portal. He also offered other enhancements such as a courtesy car, breakdown cover... See more
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Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands. We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice. You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday. We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review? (We're authorised and regulated by the Financial Conduct Authority).
Contact info
One Call Insurance, First Point, Balby Carr Bank, DN4 5JQ, Doncaster, United Kingdom
- www.onecallinsurance.co.uk
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Great service
Only just signed up
Great service
Easy and efficient
Staff very cooperative and supportive
Happy to recommend to anyone
Very satisfactory service
My call was answered quickly. The agent was knowledgeable and courteous. Overall, very satisfactory.
Excellant customer service , really helpful
I rang as needed to update address and add my new replacement car. Didnt expect them to meet price but ended up paying 30p a month more but got more benefits.
Spoke to MK4 so helpful and friendly. Brilliant chap thank you , so easy and speedy.
KT7 was most helpful
KT7 was most helpful, he resolved all my queries efficiently, friendly and helpfully. Many thanks
Insurance
Very helpful lady CB5 excellent telephone service
This is in my old name can’t seem to get rid of McCartney 😡
Great customer service
Paige AA4 was very helpful in finding me a better price than my renewal. She was professional,efficient and friendly. I also didn’t have to wait long for my call to be answered. Despite using comparison websites at renewal time I ve stayed with one call insurance for 3 years.
Diligent and stress free service
Tara was brilliant. Very diligent and made the process feel so easy and stress free.
Car Insurance
MK4 - top guy. Helped get me a great price on my car insurance.
Sorted out my policy quickly and…
Sorted out my policy quickly and efficiently getting me the right price thank you AD8
SK4 great guy very helpful if didn’t…
SK4 great guy very helpful if didn’t understand what he was telling me , very happy sounding guy 10/10 for customer service
Staff member Adam
Staff member Adam, AR5 was really helpful on the chat option and solved my issues. Thank you.
CE6 Helpful young lady
CE6 Helpful young lady. Very pleasant with out being pushy.
JOB DONE
JOB DONE! I was very pleased to be 2nd in the queue when I rang, and to be on hold only a few minutes. I got through to MB3-Matthew, and he was extremely helpful, polite, clear and concise. I renewed my wife's insurance within 5 minutes and the process couldn't have been simpler.
Thanks again Matthew.
The man l spoke to was clearly spoken…
The man l spoke to was clearly spoken and very helpful and polite
Leanne went above and beyond
Leanne went above and beyond. 11 out of 10 customer service she deserves a raise. (LE6)
MP6 was very thorough and helpful…
MP6 was very thorough and helpful during our call. Excellent Customer Service skills.
I sold my motorbike and when I went to…
I sold my motorbike and when I went to cancel was told that they had auto renewed my policy by a month and then they took £134 out of my bank as a cancellation fee. The policy was only £240 for the year. No warning just took the money. I am disgusted! Would never recommend using this company.
Just renewed my car insurance no…
Just renewed my car insurance no problems at all .very helpful IE7 ?
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