The esim worked exceptionally well once it got activated but I did have issues with it not working initially. I switched it on once I arrived at my destination airport but it wouldn't work. I had to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have used NOMAD in past and its my 1st preference when looking for travel eSim. Customer service is also excellent. Just the addons are bit confusing , but eventually will figure it out. For example,... See more
Great Product July 10, 2026 I always have difficulty setting it up. I was unable to activate it. Finally I called your number and a representative walked me through the steps. It worked great for m... See more
We used Nomad eSims on our 3 month trip around the world. The Global 365 day eSim was exactly what we needed and was the right price. It worked very well through all the countries we visited. We als... See more
Company details
Written by the company
Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.
Contact info
2880 Lakeside Drive, Suite 331, 95054, Santa Clara, United States
- hello@getnomad.app
- www.nomadesim.com
4.3
Excellent
39K reviews
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I had recommended how to solve my…
I had recommended how to solve my problems. Please review it and response to me. Suppose you team read my responses.
9 July 2026
Travel with Nomad was a great experience
Internet was available all the time during my trip. I could rely on Google maps and go everywhere without problems. The price is really good.
13 June 2026
It worked… I was happy
15 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Nomad eSIM
Hi there! Thank you for your feedback. We're sorry to hear the signal quality did not meet your expectations. Our team will be reaching out to you shortly to gather more details and assist further.
Easy to use and great value for money
Easy to use and great value for money. I made good use of the promo codes.
11 July 2026
It works pretty good
16 July 2026
No problems
15 July 2026
California road trip…
After looking around at various eSims for the USA and reading reviews on balance Nomad ticked all the boxes. We did some travelling around in cities and somee remote places. We did loose signal occasionally when in more remote locations but we got around this by downloading maps for offline use. In the cities the connection was strong and speeds were very good. The price was also very reasonable easy to
Install and set up. The app allows you to track your data usage for the whole family which is very handy. I would recommend Nomad to other travellers visiting the USA.
2 July 2026
Mostly reliable but slow and 4G a lot…
Mostly reliable but slow and 4G a lot of the time in UK and Iceland. Inaccurate data tracking which lead to me running out of data on my final day. Instead of just topping up I spent the rest of my time in the country troubleshooting myself, then with the online support staff, who have told me since then I ran out.
Suggest users track data usage themselves in their phone settings.
9 July 2026
Reply from Nomad eSIM
Hi Kiri! Thank you for your feedback. We're glad the service was mostly reliable, though we're sorry to hear the speeds were slower than expected and that you experienced issues with data tracking. We understand how frustrating it was to spend your last day troubleshooting. Our team will be reaching out to you shortly to investigate further and assist. We also appreciate your suggestion regarding tracking data usage in phone settings.
The data connection was very slow.
The data connection was only 4G, but in many areas I visited it was only 3G and sometimes not even 3G. When I needed the data connection the most it wasn’t available.
10 July 2026
Reply from Nomad eSIM
Hi there! Thank you for your feedback. We're sorry to hear the connection did not meet your expectations, especially when you needed it most. Our team will be reaching out to you shortly to learn more about your experience and assist further.
Slow speeds in Canada
Slow speeds in Canada. Vancouver and Banff. Full bars 5G and still super slow, Google Maps review photos takes forever to load one by one. Japan experience was wayyyy better.
Did a speed test and seems like everything is routing through London. West coast of Canada back and forth with London is no surprise why it is so slow.
16 July 2026
Reply from Nomad eSIM
Hi there! Thank you for your feedback. We're sorry to hear the connection in Canada did not meet your expectations despite showing strong signal. We understand how frustrating slow speeds can be, especially when using navigation and other essential apps. Our team will be reaching out to you shortly to investigate your experience further.
cheaper, excellent alternative!
My experience was brilliant, I used my eSIM throughout my 4 day trip to America, New York. I didn't turn it off once and it lasted me the whole holiday, It did not buffer or stop working at all, as well as that the connection process was quick and easy while landing in America, no hassle at all. Furthermore this is a cheaper alternative in comparison to paying extra if not already on a plus plan with you're original data provider. I would completely recommend!
16 July 2026
First time I have used an eSIM for data…
First time I have used an eSIM for data overseas and apart from one glitch of losing server which I was able to fix with instruction from chat gpt it has been great moving around and still receiving wi-fi calls a text to my everyday sim is great
11 July 2026
I had absolutely no hassle with the…
I had absolutely no hassle with the e-sim. It connected automatically when I arrived in Europe. To top up was also very easy.
10 July 2026
In general great experience!
16 July 2026
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