Motion Finance logo
Visit website

Motion Finance Reviews 1,492

•
TrustScore 5 out of 5

4.8

Car Finance and Loan Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making the entire process straightforward and easy to understand. Many people highlight the excellent customer service, noting the quick response times and efficient handling of their requests, which contributed to a smooth and fast user experience. However, some customers also noted issues with communication, describing it as slow or poor, and felt they were told what they wanted to hear. A few other people also felt that the company should reconsider their partnerships with businesses that offer poor customer service, and some found the frequent review requests to be excessive.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and professionalism.... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness,... See more

User experience

Users describe positive interactions with the overall experience. Many customers found the process easy,... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

Response time

People report positive experiences with response times. Many customers praise the quick and clear... See more

Based on these reviews

Rated 5 out of 5 stars

Straightforward car purchase from start to finish, Martin and Daryl are so good at their job plus always being courteous and helpful. The finance was sorted easily and the car was ready in a matter of... See more

Rated 5 out of 5 stars

Motion Finance were quick and easy to deal with. They sorted my finance quickly but also gave me the space I needed during the time of viewing/test driving my car. When Sam called me, he thoroughly... See more

Rated 5 out of 5 stars

Quick, easy and No fuss.Finance sorted the same day and person I spoke to was polite, friendly amd professional. I couldnt fault them. Good customer service is hard to find these days but Motion Finan... See more

Rated 5 out of 5 stars

I was thrilled to get help from Motion Finance in spite of my age. I expected rejection but they accepted me on merit with straight forward help and now I am driving my lovely car. Thanks Motion Fi... See more

Company details

  1. Car Finance and Loan Company
  2. Business Broker
  3. Finance Broker

About Motion Finance

Written by the company

'Funding the Journey': We set the standard for specialised and personalised vehicle finance brokerage.

Securing motor finance can be complex and sometimes confusing, especially when you're not doing it daily, as we do!

At Motion Finance, we set ourselves apart from other motor finance brokers by delivering a personalised service where we hand-hold our customers from start to finish. We take great pride in our excellent service levels and the relationships we have built with the UK's independent dealerships.

Our committed and loyal workforce provides UK-wide coverage, and with access to a large panel of lenders, we improve our customers' chances of acceptance across all credit profiles.

We can support a wide range of motor finance solutions for both consumers and businesses across all types of vehicles and assets. We offer HP (Hire Purchase), PCP (Personal Contract Purchase), Personal Loans, Lease Purchase, Rate For Risk, and more.

Motion Finance (2017) Ltd is authorised and regulated by the Financial Conduct Authority (FRN 669390). We are a credit broker, not a lender.

Finance is subject to status. Terms and Conditions apply. A guarantee may be required. Over 18’s only. Please ensure you can afford the repayments for the duration of a loan before entering into a credit agreement.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing team

Amazing team, sorted out everything for me, highly recommend, they explained everything to me in detail so I understood, very helpful and friendly team.

14 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look