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Motion Finance Reviews 

1,897
•
TrustScore 5 out of 5

4.8

Car Finance and Loan Company
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Review summary

Created with AI, based on recent reviews

Looking at 814 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, polite, and professional staff members who consistently ensure the entire vehicle finance procedure remains completely smooth and hassle-free. People also deeply appreciate the extremely fast response times, noting that getting applications sorted and receiving clear answers takes only a matter of hours. Consumers consistently highlight how straightforward and simple the overall user journey is from start to finish. Though some reviewers were not happy with post-sale support, noting that staff showed zero interest after agreements and left them to chase issues.

What people talk about most

Service

Reviewers mention high satisfaction with the service, highlighting a fast, hassle-free, and smooth finance... See more

Staff

Clients share positive opinions on staff, frequently highlighting their polite, friendly, and professional... See more

User experience

Reviewers highlight positive aspects of user experience, praising the straightforward application process and... See more

Customer service

Customers had great satisfaction with customer service, frequently highlighting fast response times, friendly... See more

Response time

Customers consistently note positive experiences with response time, often highlighting that applications and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The young lady in the car show room, was very polite and professional in sorting out the finance, I will definitely recommend my friends and family to come and buy 100% genuine company Thankyou agai... See more

Rated 5 out of 5 stars

I have had zero problems with Motion Finance, they've been clear, direct professional and extremely fast in their dealings. Their service has been great honestly.

Rated 5 out of 5 stars

The staff I spoke too were so helpful and friendly. They even called me when they noticed something outstanding on my application and helped get things moving. No complaints at all :)

Rated 5 out of 5 stars

Great service and smooth process! Everything was fast, clear, and professional. They helped me get finance for my car without any hassle. Highly recommended!

Company details

  1. Car Finance and Loan Company
  2. also in
  3. Business Broker
  4. Finance Broker

About Motion Finance

Written by the company

'Funding the Journey': We set the standard for specialised and personalised vehicle finance brokerage.

Securing motor finance can be complex and sometimes confusing, especially when you're not doing it daily, as we do!

At Motion Finance, we set ourselves apart from other motor finance brokers by delivering a personalised service where we hand-hold our customers from start to finish. We take great pride in our excellent service levels and the relationships we have built with the UK's independent dealerships.

Our committed and loyal workforce provides UK-wide coverage, and with access to a large panel of lenders, we improve our customers' chances of acceptance across all credit profiles.

We can support a wide range of motor finance solutions for both consumers and businesses across all types of vehicles and assets. We offer HP (Hire Purchase), PCP (Personal Contract Purchase), Personal Loans, Lease Purchase, Rate For Risk, and more.

Motion Finance (2017) Ltd is authorised and regulated by the Financial Conduct Authority (FRN 669390). We are a credit broker, not a lender.

Finance is subject to status. Terms and Conditions apply. A guarantee may be required. Over 18’s only. Please ensure you can afford the repayments for the duration of a loan before entering into a credit agreement.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,897)

784 reviews in the last 12 months

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Rated 1 out of 5 stars

Having to chase customer service just…

Having to chase customer service just fro simple details of the agreement

1 September 2026
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Reply from Motion Finance

Dear Barrie,

Thank you for your feedback. We are very sorry to hear you were unhappy with your experience with Motion Finance. While your application was completed within 48 hours, we appreciate that the process and communication did not meet your expectations.

We will take your comments on board as we continue to improve the experience we provide our customers.

Kind regards,
Motion Finance

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