Finset Ltd Reviews 936

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and incredibly helpful, often going the extra mile to simplify processes. The service is frequently described as excellent, with many highlighting the smooth, efficient, and stress-free user experience. People appreciate the prompt response times and the clear, detailed explanations provided throughout their interactions. Consumers often mention the ease of the entire process, from initial contact to final approval, and value the supportive approach of the customer service team. Many express their satisfaction with the clear communication and the personalized attention they receive, making them feel valued and well-informed.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the team for being friendly,... See more

Service

Customers consistently note positive experiences with service, highlighting its speed, efficiency, and... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the helpfulness, politeness,... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the process as... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick responses,... See more

Based on these reviews

Rated 5 out of 5 stars

Plain sailing. I've a pretty awful credit rating due to a previous poor life choice. I got impartial and honest advice and they found me car finance with a major lender, yes I expectedly had to pay a... See more

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Rated 5 out of 5 stars

Just all round (old fashioned) good level of service. Prompt, Polite, Diligent, Informative….a veritable “Breath of Fresh Air” Keep up the sterling work. I wish all Companies provided this level of se... See more

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Rated 5 out of 5 stars

It was great experience. I've had so much trouble with bad credit that I was shocked, excited and relieved when they said I was accepted. It made our Christmas entirely and were now proud owners... See more

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Rated 5 out of 5 stars

I had a perfect experience with Finset, from the moment the request for finance was triggered, through to getting the final go-ahead. It was a painless and slick process, using electronically signed d... See more

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Rated 5 out of 5 stars

I recently changed my car with Motorpoint where I was introduced to Finset Finance. They have been truly amazing to work with! The team are friendly, professional, and really do go the extra mile to m... See more

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Rated 5 out of 5 stars

An excellent company to deal with. All phone calls are answered promptly and the staff who handle these calls are totally professional whilst being very friendly and polite. Documentation for my car... See more

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Rated 5 out of 5 stars

From the first phone call and having everything explained juring the process, the people on the other end of the phone were brilliant, polite and really helpful, they even called me back when they... See more

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Rated 5 out of 5 stars

I would definitely use Finset again. Their help and support throughout the finance process was second to none. Joanne went above and beyond to offer me supper whilst I was on holiday and was able to e... See more

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Rated 5 out of 5 stars

Wow what company all the staff was amazing nothing was too much trouble They even worked on a sat And late into the night I wasn't the most easiest of customers due to compilations from the ca... See more

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Rated 5 out of 5 stars

Awesome company, absolutely loved working with them mainly with Joanne who helped me out all the way through proving how great she is in what she does with a lot of experience, patience and attention... See more

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Rated 5 out of 5 stars

Flawless service from start to finish. Was contacted by Ben within an hour of confirming with the dealer that I wanted the car, spoke to 2 or 3 different people at Finsets office and all were equally... See more

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Rated 5 out of 5 stars

Very helpful and polite throughout process, once got the paperwork right, But was always there too guide me and keep me right to help speed up process, work with them no problem again in future inve... See more

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Rated 5 out of 5 stars

The team, Liv, Bobbie, Joanne (and whoever else I spoke to) were all really friendly, didn't push anything, had answers to any questions I had, and just made the overall experience pleasant, easy and... See more

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Rated 5 out of 5 stars

Finset have been absolutely brilliant. Everything was so smooth and easy to understand and ensured I had all the information I needed for a smooth and easy handover when getting my new car. I especial... See more

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Rated 5 out of 5 stars

The advisors were polite and transparent. They gave me options and a chance to make an informed decision. They also strictly adhered to confidentiality rules by always asking security questions to en... See more

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Rated 5 out of 5 stars

⭐ Outstanding Experience from Start to Finish! ⭐ I recently purchased my new car through Motorpoint and arranged my finance with Finset — and I couldn’t be happier! The entire process was smooth, e... See more

Company replied

Rated 5 out of 5 stars

Very fast and have an excellent customer service team. They guided me throughout the whole process of finance application and at the end I managed to get approved. Recommend working with them, also if... See more

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Rated 5 out of 5 stars

This is the first time I’ve had to do this. The experience was really easy. The advisor was really good very patient with me as this is my first time having to do electronic signing and scanning docum... See more

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Rated 5 out of 5 stars

Due to my situation it required a little expertise, Finset was that! They were very polite, courteous and professional and managed to sort my finance out very quickly. I was very impressed all the... See more

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Rated 5 out of 5 stars

The finset team was a star in my situation. The motor company i purchased the vehicle from always gave me a problem, however the whole department of finset was always there sorting things for me, befo... See more

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Rated 5 out of 5 stars

Had an amazing experience with Finset Finance. I was looking to finance my Porsche and was slightly nervous as first that if u do a finance agreement i could get ripped off or end up with unaffo... See more

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Rated 5 out of 5 stars

I recently used Finset to help with financing my new vehicle. From start to finish everything was fully explained to me in a professional and fully understandable manner. I wouldn’t hesitate to use ag... See more

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Rated 5 out of 5 stars

I want to thank the finance team for being so supportive. They made everything smooth and easy to understand. Their English is very clear and professional, and they are always respectful and kind. I... See more

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Rated 5 out of 5 stars

Very easy to deal with..great communication from start to finish..kept well informed every step of the way..polite & friendly..very pleasant experience..thankyou

Company replied

Rated 5 out of 5 stars

Such a easy transaction everything was done very quickly everyone I spoke to was very polite and helpful nothing was to much trouble for them great service hopefully deal again in the future

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Rated 5 out of 5 stars

Finset have been absolutely fantastic. Understood the urgency of my case (would have lost my job due to faulty vehicle with alternative finance provider). Had an experience (to say the least) with the... See more

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Rated 5 out of 5 stars

I would recommend finset to anyone. Extremely helpful. I am a pain with this sort of stuff but any questions I had they answered without hesitation and I had a lot of questions. Really really helpfu... See more

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Rated 5 out of 5 stars

When something goes wrong, you are able to see how good a company truly is. My car had broken down which resulted in me requesting to return it and be issued with a refund. Whilst my finance company... See more

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Rated 5 out of 5 stars

Great company. Very consistent & professional. Everything was dealt with appropriately and all in detail. We will definitely use again in the future if needed. Thanks Guys.

Company replied

Rated 5 out of 5 stars

First time using car finance and have been completely satisfied. Quick response, great communication and nothing was too much trouble. Special thanks to Jade!

Company replied

Rated 5 out of 5 stars

Excellent staff really helpful my first time buying a car I was quite anxious but the staff was professional and explained every step on how it worked. I am so grateful to them a big thank you.

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Rated 5 out of 5 stars

The staff were very helpful and informative over my car finance and went through it in so much detail so I understood what contract I was getting into. Very pleased with the service

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Rated 5 out of 5 stars

Very helpful and kept me informed every step of the way Extremely polite staff and nothing too much trouble Well done Finset highly recommend

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Rated 5 out of 5 stars

Such a speedy service. Fantastic customer service and care, all information checked& checked again. Done very quickly & effectively. Great peace of mind

Company replied

Rated 5 out of 5 stars

Finset have been amazing through the whole experience with my first fiance car, and just checked it to make sure everything was okay, every customer rep have been so lovely

Company replied

Rated 5 out of 5 stars

Thank you to Vicky for finding me a lender for my vehicle. There were a couple of delays along the way but Vicky worked to have all resolved and kept up great communication with me. Took away a lot of... See more

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Rated 5 out of 5 stars

Very efficient and helpful. Can’t fault the service provided particularly with Vicky who was excellent in providing advice and support to help me get the car I wanted.

Company replied

Rated 5 out of 5 stars

No problems no fuss everything arranged and sorted behind the scenes, arrived picked up new car and drove away, Thanks guys.

Company replied

Rated 5 out of 5 stars

I had a great experience with Finset. Their team was friendly, and made the financing process smooth and stress-free. The approval was quick. Would definitely recommend using them!

Company replied

Rated 5 out of 5 stars

Amazing, thorough service from everyone I have spoke to. Many calls to confirm I understood what I was signing up for! Cannot fault.

Company replied

Rated 5 out of 5 stars

had a fantastic experience with finset finance when applying for my car loan. The entire process was smooth, transparent, and much easier than I expected. Right from the start, the team was inc... See more

Company replied

Rated 5 out of 5 stars

Advisors could not have been more patient and knowledgeable, and took great effort to ensure that not only was the deal the right one for me, but also that all questions were answered in a simile an... See more

Company replied

Rated 5 out of 5 stars

Finset were helpful and attentive from start to finish with my car finance and as a first time car fianceer they explained everything in detail

Company replied

Rated 5 out of 5 stars

Friendly polite staff and found be a deal for my car finance quickly and efficiently despite unusual financial circumstances. Many thanks

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Rated 5 out of 5 stars

Easy customer service department. Very friendly and informative. The ease of sorting out our new car was absolutely swift and smooth.

Company replied

Rated 5 out of 5 stars

I’m very happy with the excellent service that I have received. The agents are polite, friendly and professional.

Company replied

Rated 5 out of 5 stars

carry on what you're doing !!! first time I've gone down the finance route and couldn't be more helpful through out the whole process!! thank you so much!!!!

Company replied

Rated 5 out of 5 stars

Very professional and friendly kept me informed at all times and found me a finance agreement that met all my needs.

Company replied

Rated 5 out of 5 stars

I’ve recently gone through Finset finance with getting my new car and they have been very helpful and very good service. I look forward to my new car!

Company replied


Company details

  1. Finance Broker
  2. Car Finance and Loan Company
  3. Financial Institution

Written by the company

Finset, a trusted, transparent and ethical financial partner. At Finset, we do things differently. We don't believe car finance should be a complicated process and we pride ourselves on being transparent. That's why we at Finset are partnering with what we believe to be the industry's most trusted lenders to bring the best possible deals and outcomes for our partners. At Finset we believe every customer is unique and we work to find you the best deals from our panel of lenders. We are partnered with dealerships all over the country to enable you to find and finance your dream car.


Contact info

5.0

Excellent

TrustScore 5 out of 5

936 reviews

5-star
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Rated 5 out of 5 stars

clear concise information

clear concise information, every thing explained really well and profeesionally

18 March 2026
Finset Ltd logo

Reply from Finset Ltd

Thank you for taking the time to leave us a review, we really appreciate it!
Kind regards,
The Finset Team

Rated 5 out of 5 stars

Great service

Great service

29 December 2025
Finset Ltd logo

Reply from Finset Ltd

Thank you for taking the time to leave us a review, we really appreciate it!
Kind regards,
The Finset Team

Rated 5 out of 5 stars

Great experience

Great experience. Smooth and easy.

21 March 2026
Finset Ltd logo

Reply from Finset Ltd

Thank you for the great review! We're glad everything was smooth and easy for you.
Kind regards,
The Finset Team

Rated 5 out of 5 stars

Great customer service

Great company and finance was excepted the same day with in a few hours very pleased with a smooth transaction.

21 March 2026
Finset Ltd logo

Reply from Finset Ltd

Thank you for leaving us a review, we appreciate your feedback.
Kind regards,
The Finset Team

Rated 5 out of 5 stars

Incredible team

Incredible team managed to find me an incredible deal when no one could

20 March 2026
Unprompted review
Finset Ltd logo

Reply from Finset Ltd

Thank you for taking the time to leave us a review, we are pleased we could help you!
Kind regards,
The Finset Team

Rated 5 out of 5 stars

Great service 5 *****

Such a easy transaction everything was done very quickly everyone I spoke to was very polite and helpful nothing was to much trouble for them great service hopefully deal again in the future

20 March 2026
Finset Ltd logo

Reply from Finset Ltd

Thank you so much for sharing your experience with us, we really appreciate it!
Kind regards,
The Finset Team

Rated 5 out of 5 stars

Amazing

Amazing , it wa a sweet moment and I’m so happy with u

19 March 2026
Finset Ltd logo

Reply from Finset Ltd

Thank you for taking the time to leave a review, we are pleased you are happy.
Kind regards,
The Finset Team

Rated 5 out of 5 stars

The customer was extremely helpful and…

The customer was extremely helpful and polite, made completing the process easier, with a friendly voice at the end of the line.

17 March 2026
Finset Ltd logo

Reply from Finset Ltd

Thank you for sharing your experience with us, we are pleased we could help you!
Kind regards,
The Finset Team

Rated 5 out of 5 stars

Great customer service

Great communication and extremely helpful when I had questions.

18 March 2026
Finset Ltd logo

Reply from Finset Ltd

Thank you for taking the time to leave us a review, we are pleased our team could help you!
Kind regards,
The Finset Team

Rated 5 out of 5 stars

Quick and efficient service.

Quick and efficient service.

28 February 2026
Finset Ltd logo

Reply from Finset Ltd

Thank you for taking the time to leave us a review, we really appreciate it.
Kind regards,
The Finset Team

Rated 5 out of 5 stars

Amazing!!

Great customer service everything has been told to me which I need to look out for.
Honestly, can’t fault it. I’m very happy with my decision.

13 March 2026
Finset Ltd logo

Reply from Finset Ltd

Thank you for taking the time to share your experience, we are so pleased you are happy!
Kind regards,
The Finset Team

Rated 5 out of 5 stars

I’m very happy with the excellent…

I’m very happy with the excellent service that I have received.
The agents are polite, friendly and professional.

12 March 2026
Finset Ltd logo

Reply from Finset Ltd

Thank you for leaving us a review, we are so pleased you are happy with the service you received.
Kind regards,
The Finset Team

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with. Staff were friendly and helpful, making the process so easy

11 March 2026
Finset Ltd logo

Reply from Finset Ltd

Thank you for taking the time to share your experience with us, we really appreciate it.
Kind regards,
The Finset Team

Rated 5 out of 5 stars

Very efficient

Very efficient, easy and speedy process. Staff friendly,helpful and professional.

10 March 2026
Finset Ltd logo

Reply from Finset Ltd

Thank you for taking the time to leave us a review, we are pleased you had a good experience.
Kind regards,
The Finset Team

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