Moved to a new house and Moorland were recommended to us by the old owners... What can I say, we had never needed to order oil for a boiler before but the process was made so easy. Called and spo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We ordered fuel on Monday, delivery expected for Friday. We explained we were desperate due to using tractor for hay harvest (we have been waiting for the cost to come down) Moorland Fuel said they wo... See more
Informed about the delivery. Arrived promptly. Delivered the fuel quickly and efficiently - even though our oil tank isn't the easiest to get to. Invoice left in a convenient place. Thank you.
Company replied
Julie delivered my heating oil today, very efficiently and we had a lovely little chat. So I’m a happy customer of moorland fuels and I always have had the best service, every time. 👍 Thankyou 😃xx... See more
Company replied
Company details
Written by the company
Heating Oil | Commercial Oils & Lubricants | Agricultural Fuels | Oil Tanks Moorland Fuels is still a family run business. Our reputation has been built by our team of dedicated drivers and staff. This gives us the flexibility to provide a fast, efficient and professional service to our customers. We all believe in what we do, and this can be seen in our commitment to excellent service, which gives us the edge over our competitors.
Contact info
Moorlands house, EX20 1BQ, Okehampton, United Kingdom
- 0183755700
- info@moorlandfuels.co.uk
- www.moorlandfuels.com
4.7
Excellent
359 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Honesty when questioned about…
Honesty when questioned about competitive pricing and fast delivery
30 June 2026
Unprompted review
Reply from Moorland Fuels
Thank you Nikki!
Moved to a new house and Moorland were…
Moved to a new house and Moorland were recommended to us by the old owners... What can I say, we had never needed to order oil for a boiler before but the process was made so easy.
Called and spoke ever so helpful people, they told me what I needed, organised a day for delivery and it was just so straight forward... The day of delivery we weren't going to be in either, but it wasnt a problem, they accessed the tank and filled it in our absence, leaving no trace they had been other than leaving their card and the statement.
Will absolutely be using them again.
17 July 2026
Unprompted review
Reply from Moorland Fuels
Thank you for giving us a try Rob! We're happy you enjoyed our service :)
Delivered before due date
Delivered before due date, and at the price quoted.
6 July 2026
Unprompted review
Reply from Moorland Fuels
Thank you Nigel!
competitive price speedy delivery great…
competitive price speedy delivery great helpful drivers when you are in an awkward place
8 July 2026
Unprompted review
Excellent service
Reliable, friendly, on time, and prepared to refund and breakages!
25 June 2026
Unprompted review
A consistently good experience …
A consistently good customer experience. Mooreland Fuels is owned by the staff and it shows! The sales team are really helpful and the customer service is second-to-none right down to the delivery driver was really careful not to break down the bushes around our oil tank. We have been a customer now for 18 months and will definitely continue to be so.
7 July 2026
Unprompted review
We ordered fuel on Monday
We ordered fuel on Monday, delivery expected for Friday. We explained we were desperate due to using tractor for hay harvest (we have been waiting for the cost to come down) Moorland Fuel said they would try their best to get there before. Received message to say delivery now Wednesday. That’s what you call excellent service which was appreciated we were down to zero in our tank and was discussing getting white diesel instead of using red due to being an emergency. Well done Moorland Fuel
8 July 2026
Unprompted review
Moorland Fuels is my ‘go to’ supplier
I always contact Moorland Fuels first as it is a local company. I’m looking for a competitive price and reliable service. Staff are always friendly and helpful. Communication is excellent from point of contact to delivery.
10 July 2026
Unprompted review
Reply from Moorland Fuels
Thank you for the kind review!
Very quick delivery, day earlier than expected
Good, helpful information when they rang for confirmation of price and delivery.
10 July 2026
Unprompted review
Reply from Moorland Fuels
Thank you Christine :)
Price match and delivery very efficient
Price match and delivery very efficient
1 July 2026
Unprompted review
Reply from Moorland Fuels
Thank you for the review Vivien!
Reply from Moorland Fuels
Hi Francis, thanks for the review. Is there anything you feel we could've improved on? :)
Reply from Moorland Fuels
Thank you Mrs Cox :)
Reply from Moorland Fuels
Speedy work! Thanks Will :)
Efficient and timely
Informed about the delivery. Arrived promptly. Delivered the fuel quickly and efficiently - even though our oil tank isn't the easiest to get to. Invoice left in a convenient place. Thank you.
15 June 2026
Unprompted review
Reply from Moorland Fuels
Thank you for the review Mary, we're glad you had a great experience using us!
A fast efficient reliable service with…
A fast efficient reliable service with a friendly driver highly recommended
9 June 2026
Unprompted review
great reliable service
Very good service , Being a busy farm its important to have a reliable source of oil and this company goes above and beyond
2 July 2026
Unprompted review
Reply from Moorland Fuels
Thank you Rob, we're here for when you need us!
Quick delivery
Good communication, quick delivery, friendly delivery driver.
30 June 2026
Unprompted review
Fantastic service
Jakie delivered to me this morning, lovely lady, very friendly and helpful.
Great and efficient delivery. No problems at all and delivered perfectly on time.
Would recommend
3 July 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.