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See what reviewers are saying

Rated 5 out of 5 stars

Customer service is A1. Very helpful. I was having trouble with my Gmail account. Oleksandr was extremely helpful making everything easy and simple. Hats off to him a very valuable employee.

Rated 5 out of 5 stars

The site and tools were easy to use and kind of made it fun to design the cards. The prices were surprisingly reasonable. They were delivered faster than I thought they would be and they turned out be... See more

Rated 5 out of 5 stars

Logo Maker makes getting your logo ready for your online presence easy and stress-free. It’s a simple and efficient tool that helps you create a professional-looking logo quickly, even if you have no... See more

Rated 1 out of 5 stars

They messed up my business cards it was not centered i reached out to them to get this fixed but was only offered a discount on next order I will never use them again if you want the job done right do... See more

Company details

  1. Business Services

Information provided by various external sources

Logomaker got its start as a side project for an online design company. In the past few years our design team has created thousands of amazing logo templates to help small business customers around the world create professional logos. We're the #1 logo maker online -- see why.


Contact info

3.5

Average

TrustScore 3.5 out of 5

381 reviews

5-star
4-star
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1-star

Replied to 20% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

SCAMMERS

I have now requested a refund for the items I have not received 2 and a half months ago now 7 times via email and keep getting a reply of a supervisor is reviewing your case. I've asked to speak to a representative by phone but no surprise, they dont have a phone number , why would they? They rip
people off and then hope you will just not pursue it. In my case they have told me my stuff was re-ordered and should have been here 3 weeks ago. Guess what??? Once again I never got anything .. I don't want or need the items any longer. I'm a small business owner who needed my business cards and business hats in December...I just want my money back . So, fair warning; don't use Logmaker as they just scam you.

17 February 2022
Unprompted review
LogoMaker logo

Reply from LogoMaker

Hello Ms. Whipple! I am so incredibly sorry to hear about this poor service. I would like to rectify this right away. Would you please reply with your email address or Order ID, so that we resolve this as soon as possible? I look forward to your reply.

Sincerely,

Kenny C.
Customer Service
Logomaker.com

Rated 5 out of 5 stars

I came across this company by accident…

I came across this company by accident and I have to say that it's been good working with them. The logo is great, simple with primary colours and I have recently received the business cards, they’re colourful with the details that I want. So yeah, check it out.

2 February 2022
Rated 3 out of 5 stars

I am thrilled with the logo I created

I am thrilled with the logo I created. My business cards are beautiful.

However, the speed of production is ridiculously slow. I hope it is something that will change soon or I will need to revert back to my prior company.

27 January 2022
LogoMaker logo

Reply from LogoMaker

Hello Terri!

We appreciate you reaching out about your experience. I have located your case opened with support today, and I have taken ownership of that case. I will be reaching out to you shortly with an update.

Wynter D.
LogoMaker

Rated 5 out of 5 stars

Making a logo for our church run…

Making a logo for our church run 'Conversational English Classes' was very easy and fun using the LogoMaker format. We now have a professional logo which we use on advertising and all promotions. The price was very good and we received the logo in a variety of 'saves'.
I would not hesitate to recommend LogoMaker!

27 January 2022
Rated 5 out of 5 stars

Pleased with the results

Generated a logo for my new website, and I'm very pleased with it. LogoMaker is easy to use and flexible enough for my needs. I tried a number of different options before I settled on one -- and this is easy to do in LogoMaker.

26 January 2022
Rated 1 out of 5 stars

I paid and it didn't go through

I tried to buy one of the promotional products with my logo on it but the payment never went through so I tried it again and it didn't go through this is a scam I never received my 2 orders

16 January 2022
Unprompted review
LogoMaker logo

Reply from LogoMaker

Hello!

Thank you for reaching out. We have sent a request for more information to help identify your account so we can contact you to assist with your orders. Generally charges that are rejected for any reason and soft debit from an account are released by the by the bank within a few days. Our support team will be able to help you with account specific information once we are able to locate it.

Please respond to our request at your earliest convenience.

Wynter D.
LogoMaker

Rated 1 out of 5 stars

Would love to give zero stars

Would love to give zero stars , I created a logo and ordered a hoodie when it arrived 6 weeks later there was letters missing from the logo I contacted logo maker and they ordered a replacement 3weeks later the replacement arrived with the exact same printing errors. You have a picture of my logo but failed to pick up obvious errors . No quality control and Terrible customer service. MINUS 5 STARS Will never use or recommend this service

3 November 2021
Unprompted review
LogoMaker logo

Reply from LogoMaker

Hello Liam!

Thank you for your review. I apologize that you have had a bad first experience with LogoMaker. I have taken over your original case, and have reached out to you by email.

Please reach out if you have any questions.

Wynter D.
LogoMaker

Rated 4 out of 5 stars

Never received, Was upset BUT, they came through in the end.

I didn't receive the product, And had been charged upfront, After about 4 weeks, after complaining I was told (By Chat) to wait another week, When that 5th week passed I chatted online and was told "no refunds after 30 Days", I was furious! HOWEVER, after blasting them with an angry review, they did contact me and agreed to make everything right.

So for initial order they screwed up! But, the 2nd follow up was exemplary! I'm changing my 1 star review to 4.

30 October 2021
Unprompted review
LogoMaker logo

Reply from LogoMaker

Hello Ron!

Thank you for reaching out. We do not at this time offer support by phone. We offer email support, and chat support. I do see you attempted to use our chat function Saturday. Unfortunately there was a peak in chat requests, and an agent was not available to assist during the time you waited.

I have taken over one of your cases with support and I will be in touch with you shortly. I have not located any case where you were asked to call support, if you can locate this please let me know.

I look forward to hearing from you.

Wynter D.
LogoMaker

Rated 5 out of 5 stars

Straightforward designing process & satisfied with overall experience

I found designing a logo easy with their templates which can be customised (colour, font, placement). I ordered on the 2/9/21 and received my item on 12/9/21 (earlier than expected) even during the pandemic. The products were exactly what I customised & true to the online design. CUSTOMER Service was prompt & answered my questions.the whole process was delightful. GOD BLESS!

14 September 2021
Unprompted review

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