LogoMaker Reviews 381

Fast, efficient service. Pricing is good. The accuracy was right on. Will use this service again in the future.

I really liked the ease of creating my logo as well as the products that I ordered after creating my logo

Ordered $200 worth of hats. Order never came. I chatted with an online rep and was told even though they couldn't prove the order was actually delivered, no refund or replacement order...so sad, too bad. So I'm taking my business elsewhere. I was just about to place a large order for another business...so sad, too bad. Use them ONLY if you like to give away $200 to get nothing in return.

UPDATE: A representative reached out to me and made a very fair resolution to my problem. I have now changed my star rating from 1 to 4 and will place another order.

Horrble service. I have been waiting for an order for 2 months. I keep being told it's in production, the manager forgot to reorder, or it will be there in 10 business days.

I wish there was a way to give negative stars. I don't mind a legimate delay, I hate being lied to!

Great service. Product arrived as ordered and in a timely manner. Thank You!

I really enjoyed working with Logomaker to create my new business logo! It was fast, great graphics available to choose from and it was helpful the website helped you select the desired graphic to use! I even received help with downloading and using the logo for different needs. Hands down the best website for creating logos!

Still haven't received my items been o er 8 weeks

When I made my logo and received my file, I realized I had something missing. I needed a favicon of a certain size, so I called support and within a couple of days I had what I needed. Great Job!

Great Service with lots of Options.I really like the Logo I was able to Design.Pricing was afforabe too.

Thank you! it was easy and fast!

The easiest thing I have done in this whole website making idea. Made two logos, one is already on my authors site and the other will be on my business site. Easy to use your site and a great product at the end.

We managed to make several proposals, and looked which one fits our Bridge club in the best way, with readability and sparkling fresh presence.. Succeeded Quickly.

I created a nice looking logo for my new business. I also purchased business cards using my logo and the customization features. The business cards arrived quickly and are excellent quality. I will use Logomaker for additional purchases for my company.

My Son told me about you’ll and we really love everything about you’ll very helpful

Its more than wonderful

FRAUD. I designed our logo, ordered business cards and polo shirts. The cards came, the shirts never did. I checked on it about once a month and it was still in production. I contacted customer service since it still says in production after three months. Customer service said, sorry, your order is over 60 days old, they will not do anything about it. Just keep my money, but my order will not be re-ordered or refunded.
They did offer me 15% off my next order, NICE. Like I would ever do business with a fraudulent company like them, AGAIN.
Here is their second response:
Hi Crystal,

We do understand your concern.

Unfortunately, we will not be able to process a reorder or a refund for the items that have passed 60 days from the purchase date. This is the reason we request you to get back to us within 60 days from the purchase date if there are any issues with the delivery of the products.

While we can't do a courtesy reorder or refund, we are happy to provide you with a 25% discount towards reordering the same items. Please let me know if you would like to use this offer, and I will gladly provide you with a promotional code.

Once again our sincere apologies for the inconvenience this has caused.

If you have any issues please feel free to contact us.

Kind Regards,

Mervin S.
Customer Care Specialist
LogoMaker.com

Live Support Chat Available:
Monday – Friday 8:00 am – 8:00 pm EST
Saturday – Sunday 8:00 am – 5:00 pm EST

COMPLETE FRAUD....

BUSINESS CARDS WERE SENT WITH THE WRONG NUMBER ON THEM..
COULD NOT GET AHOLD OF ANYONE..
FINALLY GOT THROUGH AND WAS TOLD LAST WEEK THAT NEW CARDS WOULD BE SENT OUT..NEVER ARRIVED

TRIED USING THE CHAT SERVICE, BUT IT TOOK 4 TRIES, AND STILL NORESOLUTION,

ASKED FOR A REFUND, AND I KEEP BEING TOLD SOMEONE IS WORKING ON IT.

I AM FILING A COMPLAINT WITH THE ATTORNEY GENERALS OFFICE..

THEY WILL NOT RESPOND...

FAIR ENOUGH..

FRAUD AND THEFT

\update;

I believe in fairness.
After many threats, and these reviews, they FINALLY refunded my money. The service is horrendous, but in the end, I got my money back

Beautiful, very creative logo offerings, I loved the experience. Highly to be recommended!

This is my 3rd review to no avail from logo maker. I have sent 9 emails as of now asking for a refund of the items I have not received and they send me the same email every time " Thank you for your patience, a supervisor is looking into your situation and we will contact you when we know more". In my last review on trust pilot a supervisor exclaimed how sorry he was and he would look into the situation and was looking forward to a reply from me. LOL.. Where am I to reply? I tried sending yet another email. Their website states they will give a full refund within 30 days, however, they are crooks.. I cant even get a refund on the items I never received. I guess I will have to contact my bank and let them know this company committed fraud. They wont contact you via phone because they have ripped off too many people. If your reading this review don't be fooled by their response stating how sorry they are.. they just send a" sorry" email or response to try and get you off their back. How hard is it to get a refund for items you didn't receive?????? They send an email through trust pilot asking for the email and phone number associated with the account and I send it every time. So, i guess its time to report them to the better business bureau and I WILL contact my bank. This so called business has put my business on hold waiting for fictious products they state were delivered to me and they have cost me money from what they have stolen from me and the money I had to use to get my products made else where. Furthermore, they have cost me business, time and aggravation.