Fantastic pre sales service but more importantly after sales superb. No issue too small. Bought specialised bike 4 weeks ago and can't fault the service. Get the impression that they all love cycli... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Amazing service. Bike came much sooner than expected. Courtesy call to arrange delivery so I could make sure someone was in. Bike packaging was super secure and final bike set up required minimal effo... See more
Slight delay due to a supply chain issue. I was kept up to date along the way and in the end the guys shopped around other stores and despatched my order from existing stock. Yes something went slight... See more
LLB (Bury) Very professional company from start to finish. No pressure sales, friendly salesman, good selection of bikes. Had an issue with the bike, not LLBs issue I might add but their afterca... See more
Company details
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contact info
Leisure Lakes Bikes, Unit 1 Osprey Place, PR26 7EW, Leyland, United Kingdom
- 01772 644340
- sales@leisurelakesbikes.com
- www.leisurelakesbikes.com
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m really not the kind of person who…
I’m really not the kind of person who leaves reviews but I just visited Northampton leisure lakes in go outdoors and had Alex who was a star , very very helpful and sorted what I needed and even fitted it for me , if only every shop had a guy like that ! Look after staff like this they are gold ..
6 August 2026
Unprompted review
Fantastic Staff
22 July 2026
Very good website with good selection…
Very good website with good selection of kit,fair prices so will use again, very good mail order service as well
22 July 2026
Poor service
Poor service, website stated order before 2pm for same day dispatch, ordered 10:30am on a Thursday item only dispatched the following Monday, no explanation or apology, cancelled item as it would have arrived too late for the birthday present date it was bought for.
3 August 2026
Unprompted review
Quick delivery
Good product, great price and quick delivery, everything you would hope for - thank you.
22 July 2026
Great service from Leisure Lakes Bikes
Great service from Leisure Lakes Bikes. Ordered a replacement bell for my wife’s bike and it was delivered to Scotland two days later. I had never used this company before but would not hesitate to use them again or recommend them to other buyers,
21 July 2026
Did what it said on the tin
Ordered the part and posted it to me without any fuss, just what you would expect 🙂
12 July 2026
Great products at good prices
Great products at good prices. Delivery was quite quick and glad they didn't use evri.. overall a great experience
20 July 2026
Good price and quick service
Good price and quick service , looked at a few different cycling sites , and Leisure Lakes Bikes was the cheapest by far , also didn’t take long for delivery. Will use them again
20 July 2026
I bought a bike from leisure lakes…
I bought a bike from leisure lakes around 2-3 months ago. Set up of the bike was easy and incredibly simple. I had a large problem with the brake pads, and very large brake issues however. I emailed leisure lakes and they immediately sent me two sets of brake pads for free. The customer service was, prior to delivery and afterwards, amazing. Five stars is almost not enough for the incredible service I was given. Will buy from again 100%!
31 July 2026
Unprompted review
Quick delivery and good prices
19 July 2026
Good price and delivering on time. Perfect.
They had the best price for the saddle I wanted and the parcel was delivered on time. Just what you want when ordering online.
11 July 2026
Excellent
Excellent, reliable and professional retailer. Quick delivery order. I highly recommend it.
10 July 2026
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