Some one took my parcel. Notified LandsEnd and EVRi. Neighbor recorded taken 1 hour later man not identified. Replacement vest Ts came yesterday. Black one not identified as LandsEnd. Will keep it tho... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The ordering process was easy and intuitive. EVRI messed up the delivery but once it had been retrieved, the dress was gorgeous but just a bit too revealing so I had to send it back. I rarely send t... See more
Company replied
I am a conventional UK size 12 I have been frustrated and disappointed that the S size I always ordered with confidence was consistently a size too big and baggy. Furthermore when I returned t... See more
Company replied
I've been buying clothes from Landsend for many years and have never been disappointed. It's a pleasure to scroll through all the pages. Occasionally I've had a problem with size and found the small... See more
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Company details
- Clothing Store
- Men's Clothing Store
- Outerwear Store
- Plus Size Clothing Store
- Swimwear Store
- Women's Clothing Store
Written by the company
Since 1963, Lands' End have pioneered the creation of beautiful clothes, combining understated elegance and practical features with the ultimate in comfort - in sizes Petite 8 to Plus 30. Shop online now at Lands' End UK, the home of quality clothing for all the family.
Contact info
Lands' End Europe Ltd., LE15 6US, Oakham, United Kingdom
- 0800 376 7974
- customercontact@landsend.co.uk
- www.landsend.co.uk
4.5
Excellent
59K reviews
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Always good quality
28 July 2026
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy you found our clothing to be of good quality and reasonably priced. Thank you!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy you were pleased with the excellent quality, great price, and fast delivery. Thank you for your review!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We're so pleased to hear that our assistant was very helpful when you phoned. Thank you for sharing your positive feedback with us.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
The quick response of Land’s end staff…
The quick response of Land’s end staff when dealing with a real person. They we’re always very polite and respectful.
28 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear about the quick response and polite, respectful service you received from our staff. Thank you for sharing your positive experience!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Perfect fit jacket
Ordered lemon coloured puffer jacket in petite size 14 and it’s a perfect fit and roomy enough to wear a thicker jumper underneath
28 July 2026
Reply from Lands' End Europe ltd
We are so happy to hear that our lemon-coloured puffer jacket in petite size 14 is a perfect fit for you! We are glad it's roomy enough for a thicker jumper. Thank you for your wonderful feedback.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Disappointed.
It would be helpful if a returns label is included as I do not have a printer and I would not be able to chase around in search of one.I am not happy with my order but will not return it, but it does put me off ordering again
28 July 2026
Reply from Lands' End Europe ltd
Thank you for your review. We're genuinely sorry to hear that your order wasn't quite right for you. We can completely understand how frustrating it must be to feel unable to return something simply because you don't have easy access to a printer.
It's especially disappointing to hear that this experience has left you hesitant about ordering from us again. Your feedback is important to us, and we'd like the opportunity to make things right. A member of our Customer Service team will be in touch to discuss your comments and see how we can help.
Simon, Lands' End Europe ltd
Reply from Lands' End Europe ltd
Thank you for your review. We know there's always a little excitement when you're waiting for an order to arrive, so we're pleased to hear it reached you so quickly. We hope you're enjoying your purchase and that it was worth the wait.
Simon, Lands' End Europe ltd
Exemplary in all aspects
28 July 2026
Reply from Lands' End Europe ltd
We are so pleased to hear that your experience with us was exemplary. Thank you for your wonderful feedback; it truly means a lot to us.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
excellent company
excellent service, quality clothing great fabrics good sizing swift delivery what more could a customer want. Will continue to buy from such a reliable company.
28 July 2026
Reply from Lands' End Europe ltd
We are so glad to hear that you are pleased with our service, clothing quality, sizing, and swift delivery! Your kind words mean a lot to us, and we truly appreciate your continued loyalty. We look forward to hearing from you again.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Too tight
I have given 3 stars as the items I ordered did not fit and found them too tight (fabric was tight), some I couldn’t pull up above my thighs, even a plus size, and one I could get on the leg holes were too tight around the upper thighs/hip area. I ordered from Land’s End as they’d been recommended as a quality product and the fabric felt quite thick. Not sure even the plus size is ‘curvy’ enough or appreciative if a cuddlier size! It was a shame. They arrived safely, quickly, easy return and refund.
28 July 2026
Reply from Lands' End Europe ltd
We appreciate you taking the time to share your experience with us and are truly sorry to hear that the items did not meet your expectations regarding fit, even with the plus-size options. We understand how frustrating it can be when clothing doesn't fit comfortably, especially when you've been recommended our products for their quality. We are always working to improve our sizing and fit to better accommodate all body types, and your feedback is invaluable in this process. We are glad to know that the delivery was safe and quick, and that the return and refund process was easy for you.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Very efficient and all your clothes are…
Very efficient and all your clothes are very well made. Thank you
28 July 2026
Reply from Lands' End Europe ltd
We are so pleased you appreciate the efficiency and quality of our well-made clothing. Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Flattering pair of denim shots for a long hot summer
I was able to choose from different fits as well as sizes which is great as I'm petite, the shorts were on offer and easy to order. They arrived well packed and I was able to return the larger size FOC. The shorts are soft, comfortable, a stylish length and a lovely wash of denim they also wash well and didn't need ironing! I believe the cotton was sustainable too.
28 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you found our selection of fits and sizes helpful, especially as a petite customer. It's wonderful that you found the shorts soft, comfortable, stylish, and easy to care for, with no ironing needed! We're also glad you appreciated the sustainable cotton.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We're so pleased to hear how much you admire your new shirt and that it's so versatile! Thank you for sharing your positive experience with us.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Have been purchasing items from Lands…
Have been purchasing items from Lands End for years now, and have never been disappointed! And this time was no exception! Shirt and shorts were perfect- colour and fit, and with sale prices too!
28 July 2026
Reply from Lands' End Europe ltd
We are so pleased to hear that you have been a loyal customer for years and that your recent shirt and shorts were perfect in colour and fit, especially with the sale prices!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
An easy to use website
An easy to use website, with well made clothes using natural fibres providing longevity of wear
28 July 2026
Reply from Lands' End Europe ltd
We're so pleased you found our website easy to use and appreciate the quality of our well-made clothes and natural fibres, providing longevity of wear.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy you were pleased with the good quality products, good prices, and fast shipping. Thank you for your review!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Very good value for money
Very good value for money, but the company seem to be having some sizing issues.
28 July 2026
Reply from Lands' End Europe ltd
Thank you for your review. We're delighted to hear that you feel the item offers good value for money.
We're sorry to learn that you experienced issues with the sizing. Customer feedback is incredibly important to us, and we'll ensure your comments are shared with our product team for review.
If you would like to discuss your experience further, please contact our Customer Service team on 00800 5263 7363 or email customer.service@landsend.co.uk, and we'll be happy to help.
Thank you again for taking the time to share your feedback.
Simon, Lands' End Europe ltd
Although the trousers were two inches…
Although the trousers were two inches longer than they should have been they were easy to turn up and I know
all firms are having difficulty with supplies at the moment and they arrived promptly and look great
so I am very happy. Keep up the good work!
PS. I was surprised to get a reply to my comment and with an offer of help too. I didn't think such service was ever offered now. Another reason to shop Lands End.
28 July 2026
Reply from Lands' End Europe ltd
We're so pleased to hear that despite the trousers being a little long, you found them easy to adjust and that they arrived promptly and look great! We appreciate your understanding regarding supply difficulties and are delighted you are very happy.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Good quality man’s linen shirt
Good quality man’s linen shirt. Easy to buy online and quick delivery.
28 July 2026
Reply from Lands' End Europe ltd
We're so pleased you appreciate the good quality of your man's linen shirt and found the online buying process easy with quick delivery! Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Good quality T-shirt!
28 July 2026
Reply from Lands' End Europe ltd
Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
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