Easy to book, Ideal for caravan tyres at home. Great price. fantastic updates and the engineer was streets ahead on customer service. I felt he really wanted to look after us and he most certain... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Couldn't get the main dealer to see the car until next week so visited Kwikfit Morpeth for help to identify an unknown vibration under the car. They took it into the garage immediately, identified the... See more
Absolute superstars at KwikFit Nailsea. Fitted my car in for a new tyre even though they were really busy. Friendly, helpful service and the communication is excellent, with text messages to tell you... See more
Although my experience at their Dundee Perth Road branch was less than a happy one I have to say their speedy resolution of my complaint could not be faulted. I think that says more about the company... See more
Company replied
Company details
About Kwik Fit
Written by the company
Kwik Fit are the leading fast fit and automotive parts replacement specialists in the UK with over 600 Centres in the UK. We specialise in tyres, MOT and servicing, exhausts, batteries, brakes, mobile tyre fitting and fleet vehicle management.
Not sure if your tyres need replacing? Brakes making an odd squeaking noise? Book your free vehicle safety check today.
We stock a wide range of tyres for cars, vans and 4x4s to suit your driving needs and budget. We offer exclusive online tyre pricing and appointments are available 7-days-a-week. It's as easy as click and fit!
We offer a choice of ways to service your car. Book your Oil & Filter Change, Interim or Full Service online today. Book an MOT test at the same time as your Service and receive an additional saving over the standard individual product price.
With over 500 MOT test centres throughout the UK and many open 7-days-a-week, it's no wonder we're the UK's number 1 MOT tester. Book Same Day MOT today!
Kwik Fit is the UK’s leading mobile fitting service, replacing your tyres has never been easier. Simply order your tyres online and select mobile fitting and we’ll come to you either at home or at work at a time convenient for you.
Tyres Fitted Today
Need your tyres in a hurry? If your tyres are in stock at your selected Kwik Fit centre, choose Express Fitting when you book online and get same day or next day fitting for a small additional fee.
Not sure if your tyres need replacing? Brakes making an odd squeaking noise? Book your free vehicle safety check today.
Book A Free Vehicle Safety Check
We stock a wide range of tyres for cars, vans and 4x4s to suit your driving needs and budget. We offer exclusive online tyre pricing and appointments are available 7-days-a-week. It's as easy as click and fit!
Buy Tyres at Kwik Fit
We offer a choice of ways to service your car. Book your Oil & Filter Change, Interim or Full Service online today. Book an MOT test at the same time as your Service and receive an additional saving over the standard individual product price.
Book Your Service
With over 500 MOT test centres throughout the UK and many open 7-days-a-week, it's no wonder we're the UK's number 1 MOT tester. Book Same Day MOT today!
Book Your MOT
Kwik Fit is the UK’s leading mobile fitting service, replacing your tyres has never been easier. Simply order your tyres online and select mobile fitting and we’ll come to you either at home or at work at a time convenient for you.
Tyres Fitted Today
Need your tyres in a hurry? If your tyres are in stock at your selected Kwik Fit centre, choose Express Fitting when you book online and get same day or next day fitting for a small additional fee.
Kwik Fit
Written by the company
Contact info
ETEL House, Avenue One, SG6 2HU, Letchworth Garden City, United Kingdom
- 0800 757 677
- customercare@kwik-fit.com
- www.kwik-fit.com
4.3
Excellent
81K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional and helpful I'll be back
23 July 2026
Unprompted review
Reply from Kwik Fit
Thanks so much for sharing this brilliant review, Carol. We're so pleased to hear you're impressed with how professional and helpful the team were, meaning you'd happily return in the future. Thank you!
Great service
Great service. Quicker than going to a garage. Very professional and customer focused engineer
16 July 2026
Reply from Kwik Fit
Hi there, thanks so much for sharing this brilliant review. We're so pleased to hear you're impressed with the service, with thanks to how professional and customer focused the team were. Thanks again!
Had MOT at Chadderton
Had MOT at Chadderton. Needed 2 parts changing. Quoted £85 for a drop link that cost on average £10 at most retailers, and £130 for a wishbone that costs £50 at most other retailers. Total quote for the parts and work £450. Upselling at Kwik fit is ridiculous. Will not be going back. On the upside the mechanic who did the MOT and showed me the issues was great.
23 July 2026
Unprompted review
Reply from Kwik Fit
Hi there, Alex. It's disappointing to hear you're feeling let down by the quote provided for the services you required. To get this looked into in more detail, please can you submit the following form with further information? - https://www.kwik-fit.com/contact-us/customer-contact-form - A member of our Customer Care team will be in touch to offer further support. Thank you.
Web site crap
Web site crap. Search for tyres get I'm not a robot capthcar crap pops up! Feedback, captcha again!!
Never ever go to this site again for tyres. Why the hell does someone need to prove they not a robot or complete a captcha just to search for tyres and book it in.
God damn fed up of these useless captchas
23 July 2026
Unprompted review
Reply from Kwik Fit
Hi there, Jason. Thanks for taking the time to share your experience and we're sorry to hear you're feeling let down on this occasion. It's disappointing that you had issues with the website. To get this looked into in more detail, please can you submit the following form with additional information? - https://www.kwik-fit.com/contact-us/customer-contact-form - A member of our Customer Care team will then be in touch with you directly to offer support. Thank you.
Positive experience, highly recommended.
Extremely knowledgeable. Quick service on my driveway. Stress free experience.
16 July 2026
Reply from Kwik Fit
Hi there, thanks so much for sharing this fantastic review. We're so pleased to hear you're impressed with the service and knowledge of the team, meaning you'd recommend us to others. Thanks so much, we really appreciate it!
Highly recommended; service and value.
I had new tyres fitted (mobile). Unfortunately, there was a defective valve. However, when I took it to the local Kwikfit, they sorted it out without hesitation. And at no cost. All-in-all, a great experience and thanks to all involved.
14 July 2026
Reply from Kwik Fit
Thanks so much for sharing this brilliant review! We're so pleased to hear you're impressed with our Mobile Fitting service, with thanks to value. It's great that the team were also quick to help with the issue with the valve, too. Thanks so much!
Technician was very informative and…
Technician was very informative and kind, excellent customer service. It was very easy to book in a tyre change for next day fitting. I will definitely use this service again.
16 July 2026
Reply from Kwik Fit
Hi there, Hannah. Thanks so much for sharing this brilliant review. We're so pleased to hear you're impressed with how informative and kind the team were. We really appreciate your kind words, thank you so much!
Just visited kwikfit Ballymena
Just visited kwikfit Ballymena
Brilliant team
Specially Louise and Jack
Very helpful and nothing was any bother
23 July 2026
Unprompted review
Reply from Kwik Fit
Hi there, Duncan. Thanks so much for sharing this wonderful review. We're so pleased to hear you're impressed with the team, with special thanks to Louise and Jack. Thanks so much for these kind words!
Reply from Kwik Fit
Thanks so much for sharing this fantastic review, Mark. We're so pleased to hear you're impressed with our team member. Thank you!
Mobile Tyre Change
Excellent Communication from time of booking to arrival of engineer and completion of works
16 July 2026
Reply from Kwik Fit
Thanks so much for sharing this fantastic review, Robert. We're so pleased to hear you're impressed with our Mobile Fitting service. Thanks so much for these kind words!
Urgent tyre repair done!I wasn't there but my wife said the…
I wasn't there but my wife said the fitter (Sorry I don't know his name) was very efficient and polite and helpful which is what you want and also helped with the sensor issue we had.
The guy on the phone at initial call was very helpful as well.
Overall excellent customer service and we'd use you again.
15 July 2026
Reply from Kwik Fit
Hi there, Colin. Thanks so much for sharing this fantastic review. We're so pleased to hear you're impressed with how efficient and polite the team were when you wife visited needing support. We really appreciate your kind words, thank you!
Reply from Kwik Fit
Thanks so much for sharing this wonderful review, Henrietta. We're delighted that you're happy with the service and how the expectations were met!
Reply from Kwik Fit
Thanks so much for sharing this fantastic review, Stephen. We're so pleased to hear you're impressed with how fast and efficient the service was!
Ordering and delivery trouble free
15 July 2026
Reply from Kwik Fit
Thanks so much for sharing this fantastic review. We're so pleased to hear you're impressed with how smooth the process was. Thanks again!
Was extremely impressed with the mobile…
Was extremely impressed with the mobile tyre fitting service and would highly recommend.
15 July 2026
Reply from Kwik Fit
We're so pleased to hear you're impressed with our mobile fitting service. We really appreciate you recommending it to others, too. Thank you!
Slick Tyres fitted fast on the drive !
Had two tyres fitted on my drive to my old classic temporarily non running XJ6 . Arrived on time , gave advance warning of arrival , carefuly jacked up the car and got on with the job . The old perished tyres were off in no time and the correct new ones fitted fast . The guy who did the job was local, very slick and professional, despite it being a blazing hot day for which he accepted a cold drink . Booked and paid for the two tyres online and as such got a 10% discount. Subsequently got a full tyre report and invoice via e mail . Would highly recommend and do this again, as I was very impressed at how slick and easy it was , excellent customer service.
25 June 2026
Reply from Kwik Fit
Thanks so much for sharing this wonderful review! We're delighted to hear you're impressed with the communication, promptness and caring ways of our mobile fitter. It's feedback like this that makes us so incredibly proud, thank you!
Wont be using again
Appointment cancelled at short notice & rearranged appointment happened 8 hours late
20 July 2026
Unprompted review
Reply from Kwik Fit
HI there, Peter. Thanks for taking the time to share your experience and we're sorry to hear you're feeling let down on this occasion. It's disappointing that the team had to cancel your appointment. To get this looked into in more detail, please can you submit the following form with additional information? - https://www.kwik-fit.com/contact-us/customer-contact-form - A member of our Customer Care team will then be in touch with you directly to offer support. Thank you.
Reply from Kwik Fit
Thanks so much for taking the time to share this fantastic review, Nick! We're so pleased to hear you're impressed with how quick, simple and reasonably priced the service was. Thank you.
Reply from Kwik Fit
Thanks so much for sharing this review, Richard. We're delighted to hear you're impressed with how quick and reliable the service was. Thank you!
Booked online for 4 tyre changes on the…
Booked online for 4 tyre changes on the same day, fitted within the hour at Bulwell, Nottingham Store, by Lance. Amazing, quick service. Lance was very friendly, approachable and knowledgeable. Highly recommended.
21 July 2026
Unprompted review
Reply from Kwik Fit
Thanks so much for sharing this fantastic review, Miss Mills. We're delighted to hear you're impressed with how quickly the team were able to help with your tyre replacement. Thanks so much for your kind words and for recommending us to others. Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.