Easy to book, Ideal for caravan tyres at home. Great price. fantastic updates and the engineer was streets ahead on customer service. I felt he really wanted to look after us and he most certain... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Couldn't get the main dealer to see the car until next week so visited Kwikfit Morpeth for help to identify an unknown vibration under the car. They took it into the garage immediately, identified the... See more
Company replied
Absolute superstars at KwikFit Nailsea. Fitted my car in for a new tyre even though they were really busy. Friendly, helpful service and the communication is excellent, with text messages to tell you... See more
Company replied
Although my experience at their Dundee Perth Road branch was less than a happy one I have to say their speedy resolution of my complaint could not be faulted. I think that says more about the company... See more
Company replied
Company details
About Kwik Fit
Written by the company
Kwik Fit are the leading fast fit and automotive parts replacement specialists in the UK with over 600 Centres in the UK. We specialise in tyres, MOT and servicing, exhausts, batteries, brakes, mobile tyre fitting and fleet vehicle management.
Not sure if your tyres need replacing? Brakes making an odd squeaking noise? Book your free vehicle safety check today.
We stock a wide range of tyres for cars, vans and 4x4s to suit your driving needs and budget. We offer exclusive online tyre pricing and appointments are available 7-days-a-week. It's as easy as click and fit!
We offer a choice of ways to service your car. Book your Oil & Filter Change, Interim or Full Service online today. Book an MOT test at the same time as your Service and receive an additional saving over the standard individual product price.
With over 500 MOT test centres throughout the UK and many open 7-days-a-week, it's no wonder we're the UK's number 1 MOT tester. Book Same Day MOT today!
Kwik Fit is the UK’s leading mobile fitting service, replacing your tyres has never been easier. Simply order your tyres online and select mobile fitting and we’ll come to you either at home or at work at a time convenient for you.
Tyres Fitted Today
Need your tyres in a hurry? If your tyres are in stock at your selected Kwik Fit centre, choose Express Fitting when you book online and get same day or next day fitting for a small additional fee.
Not sure if your tyres need replacing? Brakes making an odd squeaking noise? Book your free vehicle safety check today.
Book A Free Vehicle Safety Check
We stock a wide range of tyres for cars, vans and 4x4s to suit your driving needs and budget. We offer exclusive online tyre pricing and appointments are available 7-days-a-week. It's as easy as click and fit!
Buy Tyres at Kwik Fit
We offer a choice of ways to service your car. Book your Oil & Filter Change, Interim or Full Service online today. Book an MOT test at the same time as your Service and receive an additional saving over the standard individual product price.
Book Your Service
With over 500 MOT test centres throughout the UK and many open 7-days-a-week, it's no wonder we're the UK's number 1 MOT tester. Book Same Day MOT today!
Book Your MOT
Kwik Fit is the UK’s leading mobile fitting service, replacing your tyres has never been easier. Simply order your tyres online and select mobile fitting and we’ll come to you either at home or at work at a time convenient for you.
Tyres Fitted Today
Need your tyres in a hurry? If your tyres are in stock at your selected Kwik Fit centre, choose Express Fitting when you book online and get same day or next day fitting for a small additional fee.
Kwik Fit
Written by the company
Contact info
ETEL House, Avenue One, SG6 2HU, Letchworth Garden City, United Kingdom
- 0800 757 677
- customercare@kwik-fit.com
- www.kwik-fit.com
4.3
Excellent
81K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Kwik Fit
Thanks so much for taking the time to share this fantastic review, Nick! We're so pleased to hear you're impressed with how quick, simple and reasonably priced the service was. Thank you.
Reply from Kwik Fit
Thanks so much for sharing this review, Richard. We're delighted to hear you're impressed with how quick and reliable the service was. Thank you!
Booked online for 4 tyre changes on the…
Booked online for 4 tyre changes on the same day, fitted within the hour at Bulwell, Nottingham Store, by Lance. Amazing, quick service. Lance was very friendly, approachable and knowledgeable. Highly recommended.
21 July 2026
Unprompted review
Reply from Kwik Fit
Thanks so much for sharing this fantastic review, Miss Mills. We're delighted to hear you're impressed with how quickly the team were able to help with your tyre replacement. Thanks so much for your kind words and for recommending us to others. Thank you.
Great service a and fitter
Lee the fitter was a great guy, very friendly, helpful and efficient.
15 July 2026
Reply from Kwik Fit
Hi Dean, it's wonderful to hear that you found Lee to be friendly, helpful and efficient during the tyre fitting. Thank you!
First time using kwik fit and first…
First time using kwik fit and first time needing a tyre change. Online booking was seamless and mobile tech service was on time and a quick job. Would highly recommend
20 July 2026
Unprompted review
Reply from Kwik Fit
Hello Jill, we're delighted to hear that your first experience with us was a success, that you found the online booking easy and that the fitting was done on time. Thank you for choosing us.
Brilliant fast and efficient service
Brilliant fast and efficient service, used the home service again and it was great and always kept in touch to let me know where they were
15 July 2026
Reply from Kwik Fit
Hi Scott, we're pleased to hear how happy you were with the fast and efficient service and that the team kept you well informed. Thank you!
Great experience with Kwikfit mobile…
Great experience with Kwikfit mobile tyre fitting the other day. Great communication from start to finish. Very convenient as I had my tyres replaced at work. Definitely recommend and will use again myself
20 July 2026
Unprompted review
Reply from Kwik Fit
Hi Gary, it's great to hear that you were pleased with the mobile tyre fitting service and that the team kept you well informed throughout. We hope to be able to help you again should you need it.
Dishonesty and wasting time
Called on Friday to book a battery replacement and explicitly asked whether they could code the new battery. They took my registration, said they’d order it, and told me I’d get a call in around three working days. No reference, no email that anything was ordered.
After hearing nothing, I called back on Wednesday and was told they can fit the battery but can’t code it. Even worse, the original staff member claimed he’d already told me that, which is simply untrue.
If I’d been given the correct information on Friday, I wouldn’t have wasted nearly a week waiting. Poor communication, misinformation, and a complete waste of my time.
22 July 2026
Unprompted review
Reply from Kwik Fit
Hi Meisam, we're sorry to hear about the miscommunication regarding the battery coding and that the team didn't get back to you within three days as promised. If you'd like to discuss your experience in further detail with our Customer Care team, please don't hesitate to reach out to them via this link - https://www.kwik-fit.com/contact-us/customer-contact-form Many thanks.
Tyres fitted but not balanced
Tyres fitted but not balanced - will Kwikfit will not come back to correct - I have to take the car to them.
10 June 2026
Reply from Kwik Fit
Hi Michael, we're sorry to hear that you're disappointed with the tyre fitting service. Could you please contact our Customer Care team via this link so they can offer you further support - https://www.kwik-fit.com/contact-us/customer-contact-form Thank you.
Reply from Kwik Fit
Thanks so much for sharing this amazing review. We're delighted to hear you made the most of our Mobile Service! Thanks so much!
Reply from Kwik Fit
Hi there, Andrew. We're sorry to hear you're feeling let down by the service. When you have a moment, please can you submit the following form with additional information? - https://www.kwik-fit.com/contact-us/customer-contact-form - A member of our Customer Care team will then be in touch with you directly to offer support. Thank you.
Great experience at St Helens Kwik Fit
Great experience at St Helens Kwik Fit, turned up on the chance to see if they could do my wifes air conditioning recharge on a Toyota aygo. They were friendly and accommodating. Would definitely use them again. Great experience.
21 July 2026
Unprompted review
Reply from Kwik Fit
Hi there, Robert. Thanks so much for sharing this wonderful review. We're so pleased to hear you're impressed with how the team were so friendly and accommodating when you visited with your wife's car. We look forward to helping you again in the future if it's needed. Thank you.
Although my experience at their Dundee…
Although my experience at their Dundee Perth Road branch was less than a happy one I have to say their speedy resolution of my complaint could not be faulted. I think that says more about the company than anything. Their Regional Manager called me, listened to my complaint leaving me full of admiration as to how things should be done. Well done Liam and well done Kwikfit
9 July 2026
Unprompted review
Reply from Kwik Fit
Thanks so much for sharing this amazing review, Iain. We're so pleased to hear you're impressed with how quickly the team were to help with your complaint, although it's disappointing that your visit wasn't a positive one. Thanks so much for sharing your experience with us, we really do appreciate it!
What a great bunch of guys!
What a great bunch of guys!! Sorted my MOT out, gave me an honest report of what needed doing, manager with the beard was very nice to deal with. Also it had air conditioning which was needed to stop me sweating for the dreaded MOT!! 😆
Kudos to you all. 👌
20 July 2026
Unprompted review
Reply from Kwik Fit
Hi there, thanks so much for sharing this wonderful review. We're so pleased to hear you're impressed with the team after a visit for the MOT. It's great that the AC served a good purpose too! Thank you again!
Highly Recommended!
Highly Recommended!
Always use Kwik Fit for not only tyres but also Air Con refills etc and other jobs. The lads in the garage are fantastic and I really like the way they take photographs of everything they do to show you they're not hiding anything. Really trust this company.
24 December 2025
Reply from Kwik Fit
It's great to know that you'd highly recommend our team, thank you so much for taking the time to share this excellent review with us!
Be prepared for long wait and surly staff
What is the point of having an appointment system if it has no bearing on reality. Booked aircon recharge for 11.30. Was told by unveiling receptionist (?) that it would be a "goodish hour". Two hours fifteen minutes and still not done. Receptionist (?) seemed quite surprised when I had the temerity to asked when they thought it would be finished. Clearly, I should just be grateful that they could be bothered to do the job at all.
21 July 2026
Unprompted review
Reply from Kwik Fit
It's disappointing to hear that your appointment was delayed on this occasion, and we apologise for any disappointment caused by this. We'd like to have our Customer Care team look into this for you so, to allow them to do so, could you please complete the following form? - https://www.kwik-fit.com/contact-us/comments-and-feedback - Thank you.
Excellent service
Super easy to arrange an appointment which was done very quickly. Very efficient service with good communication all the way, plus the young man that came to do the job was polite and respectful and completed the job in no time.
14 July 2026
Reply from Kwik Fit
It means a lot to our team to know that we could offer you excellent service, thank you so much for taking the time to share this lovely review with us and please don't hesitate to reach out once more for anything else you may need.
Having a puncture was not great but the…
Having a puncture was not great but the way kwik fit help sort the puncture and got me back on the road was excellent.
14 July 2026
Reply from Kwik Fit
We're glad that the team could help resolve the puncture and get you back on the road again swiftly, thank you for sharing this excellent review with us.
5 stars
5 stars. Process was great and easy, even changed the time as the proposed was inconvenient due to sudden circumstances that came apparent on the day
12 July 2026
Reply from Kwik Fit
It means a lot to know that you found the whole process easy, thank you for taking the time to share this excellent review with us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.