The ladies at Sevenoaks store have been so helpful! Entertaining my daughter at the colouring station whilst I quickly picked up some pjs. Then again when my daughter decided to wear wellies on hotte... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m shopping for my boy here and I always find something I love! The quality is great—even after multiple washes, the colours stay bright. Great value for money, with funny, unique designs that reall... See more
Company replied
I usually come here looking for one item but end up buying many more pieces! As a busy twin mum, I can spend too much time scrolling online, not being able to really see how outfits can come together.... See more
Company replied
We always love coming to the Balham store. The Customer service assistants are so friendly and knowledgeable, greet us with a smile and make a fuss of the children. They've always got lots of stock, a... See more
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Company details
Written by the company
JoJo Maman Bébé knows little clothes and has been designing them for decades, pouring love into every detail. Timeless and forever favourites, their clothes are made to be washed, worn, and loved for years and years. They’ve all the bits and bobs your family needs to play, go, sleep, eat and grow. With gifts for special occasions, all year round, discover the perfect present for any celebration. With over 50 high-street stores across the UK, every one of them is so so special and bursting with talented teams. And they do more than sell lovely, helpful things - JoJo works hard to be the best version of themselves. They are super proud to be a certified B-corporation and have been for some time. Happy, sad, good or bad? We want to know at JoJo. We pay attention to all the details, so if you share your review on Trustpilot it will help us get even better at what we do. Thank you!
Contact info
Ingate Works, 4 Ingate Place, SW8 3NS, London, United Kingdom
- www.jojomamanbebe.co.uk
4.7
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Ellie was welcoming and accommodating
Ellie was welcoming and accommodating, nothing was too much to ask.
Thank you
7 July 2026
Unprompted review
Reply from JoJo Maman Bébé
We’re thrilled to hear you had such a wonderful experience and that Ellie was so welcoming and accommodating during your visit. Thanks for choosing us, and we look forward to seeing you again!
Team JoJo
Rawan at the Wanstead store went above…
Rawan at the Wanstead store went above and beyond with her customer service , washing off a tiny stain on the last comfort blanket I wanted for my niece ! So impressed.
5 July 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for taking the time to share your lovely experience!
First, we do apologise that the last comfort blanket had a mark on it when you found it. However, we are absolutely thrilled to hear that Rawan at our Wanstead store stepped in to save the day! She truly embodied the kind of care and go-above-and-beyond service we pride ourselves on.
We will make sure to pass your wonderful words along to Rawan and the Wanstead team—it will absolutely make her day.
We hope your niece loves her new comfort blanket! If you ever need anything else, please don't hesitate to visit us again.
Best wishes
JoJo
Prompt response after emailing company.
I received a prompt response the following day after emailing the company out of hours. Both Zac & Stacey were very helpful after I made a stupid error when ordering a monster towel for my Grandson.
I’ve now got the item and it looks great.
1 July 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for the wonderful feedback! We completely understand that mistakes happen, and we’re just happy Zac and Stacey were able to swoop in and help get your grandson's monster towel sorted out so quickly.
We are thrilled to hear that the monster towel has arrived and that you're happy with how it looks. We hope your grandson absolutely loves it!
Thanks again for choosing us, and please let us know if you ever need anything else.
Best wishes
JoJo
Customer Service Superstar
I had an issue with an item I had ordered. It was supposed to come on a certain day and it didnt. They emailed to say it was going to be late. When I asked how long, they said 5 weeks. To say I wasn't happy is an understatement. I sent back an email saying, in no uncertain terms, how unhappy I was and to cancel the order
Step in CUSTOMER SERVICE!! 5 minutes later a lady called (sorry but I cant remember her name) who apologised and immediately set about retaining my custom whilst always making it clear if I wanted to cancel then that wouldnt be a problem. She asked if I wanted to look for another outfit and they would cover the difference. She called back a couple of hours later to see if I had seen anything I liked. I told her the item and she said that as i had still went with a sale item she would add something else and promptly added a £15 Peter Rabbit to my order.
The item arrived next day.
The most excellent customer service Ive ever received.
1 July 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for taking the time to share this! I’m so glad we were able to turn things around for you.
A 5-week delay is definitely not the standard we aim for, and you had every right to be upset! I am absolutely thrilled to hear that our customer service team member was able to step in, make things right, and find you an outfit you love—plus a little Peter Rabbit friend to boot!
We truly appreciate your patience and for giving us the chance to fix it. Enjoy your new outfit, and we hope to see you again soon!
Best wishes,
JoJo
Lovely little store in Lymington
Lovely little store in Lymington. Marie was welcoming and very helpful. A lovely treat whilst we're on holiday as we don't have a JoJo near where we live. Clothes and accessories as always well presented and beautifully made.
2 July 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for the lovely review! We’re thrilled you popped into our Lymington store while on holiday.
I’ll gladly pass your kind words on to Marie—she’ll be delighted to know she made your visit so welcoming. We're so glad you loved the quality and presentation of our collections, and even though you don't have a local branch, remember we're always open for you online!
Enjoy the rest of your holiday, and we hope to see you again next time you're in the area.
Best wishes
JoJo
Very helpful and kind staff
Very helpful and kind staff. Helped me pick out presents for my brothers twins. Great quality toys!
2 July 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for taking the time to leave such a kind review. Our staff takes great pride in helping our customers find exactly what they need, so I will be sure to pass along your compliments to the team. We hope your brother's twins love their new toys, and we look forward to welcoming you back in the future!
Best wishes
JoJo
Lovely shop for little ones items!
So many lovely clothes and gifts in store and the staff were very pleasant and helpful! Would highly recommend a trip this shop for any baby toys/clothes 😊
1 July 2026
Unprompted review
Reply from JoJo Maman Bébé
This completely made our day!
Thank you so much for recommending us. We love helping our customers find the perfect baby toys and outfits, and we'll be sure to pass your compliments along to the whole team. Happy gifting, and we hope to see you next time!
Best wishes
JoJo
Katherine at the Didcot branch ❤️
Katherine at the Didcot branch was lovely. She was very helpful giving good advice and her help was very much appreciated.
30 June 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for taking the time to share this! We are absolutely thrilled to hear that Katherine provided such helpful advice and made your visit to our Didcot branch a great one.
I’ll be sure to pass your kind words along to Katherine and the rest of the team—it will completely make her day!
Thanks again, and we look forward to seeing you next time.
Best wishes
JoJo
Such a great experience in Jojo…
Such a great experience in Jojo Sevenoaks. Lovely staff and fantastic selection of stock!
27 June 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for the lovely review! We're thrilled to hear you had such a great experience with our Sevenoaks team and found everything you were looking for. Hope to see you again soon!
Best Wishes,
JoJo
Sevenoaks
The staff at the Sevenoaks store are fantastic! Theres always something nice in there for the kids to do like colouring while we shop, and they are always very helpful
24 June 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for the lovely review!
We’re so glad our Sevenoaks team could help make your shopping trips a bit easier and more enjoyable for the kids.
I will happily pass your compliments along to the staff there. See you all again soon!
Best wishes,
JoJo
Amazing experience had lin !!wondetful…
Amazing experience had lin !!wondetful such attention to detail
23 June 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for the wonderful feedback! We’re thrilled to hear you had such an amazing experience and that our team’s attention to detail made a difference. We’ll be sure to share your kind words with them.
Team JoJo
Lovely Sevenoaks store
Love the Sevenoaks store - always super friendly lovely staff!
23 June 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for your kind review! We’re thrilled to hear that you love our Sevenoaks store and always enjoy the friendly service from our team. We’ll be sure to share your wonderful feedback with them, and we look forward to seeing you again soon!
Team JoJo
The ladies at Sevenoaks store have been…
The ladies at Sevenoaks store have been so helpful! Entertaining my daughter at the colouring station whilst I quickly picked up some pjs. Then again when my daughter decided to wear wellies on hottest day of the year! Lady took her to the jellies and they picked some lovely sparkly ones together- success!
Love shopping here- and clothes quality is so much better to see in person!
22 June 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for sharing such a wonderful review. We’re absolutely thrilled to hear that our Sevenoaks team made your visit so special, the colouring station and the mission to find the perfect sparkly jellies sound like such lovely highlights! We love that you enjoyed the personal touch of shopping in-store, and we truly can't wait to see you and your daughter back again soon.
Team JoJo
Excellent service at Sevenoaks store
Excellent service at Sevenoaks store. Never want this shop to go, we love it!
20 June 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for taking the time to share your kind words about our Sevenoaks store.
Our team works hard to provide excellent service, so hearing that we've made such a positive impression is incredibly rewarding.
We truly appreciate your loyal support and look forward to serving you again soon.
Best wishes
JoJo
Fantastic experience at the Sevenoaks…
Fantastic experience at the Sevenoaks store. Wonderful helpful staff!
19 June 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for taking the time to share your experience. We are delighted to hear that our Sevenoaks team provided such helpful and wonderful service.
Your kind words mean a lot to us, and we look forward to serving you again in the future.
Best wishes
JoJo
I VISIT THIS WIMBLEDON STORE THE FIRST…
I VISIT THIS WIMBLEDON STORE THE FIRST TIME BE COME A GRANDMA 10 YEARS AGO. STILL STAND STILL AS BEFORE.
15 June 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for your kind words! We are absolutely thrilled to hear that you have been visiting our Wimbledon store for 10 years, what a wonderful milestone! We’re so glad that our store remains a special place for you, and we truly appreciate your loyalty over the last decade. We look forward to welcoming you back again soon!
Team JoJo
Been in the 7oaks store and it must…
Been in the 7oaks store and it must stay! I have bought my sisters newborn some presents and the ladies in there are just amazing. So lovely and helpful! ❤️❤️
11 June 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for visiting our Sevenoaks store and for the wonderful shout-out to our team.
We’re so glad the ladies could help you pick out the perfect newborn gifts for your sister.
We're not planning on going anywhere, so we look forward to welcoming you back next time!
Best wishes
JOJO
Excellent customer service
Debra and Zulfia really went out of their way to find the perfect little outfit in stock for my son, really cheerful excellent customer service which brightened a wet Monday afternoon. Thank you!
8 June 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for taking the time to share this lovely feedback!
We are absolutely thrilled to hear that Debra and Zulfia could help you find the perfect outfit for your son and bring a little sunshine to a wet Monday afternoon. We’ll be sure to pass along your kind words to them—it will make their day!
We hope your little one loves his new outfit, and we look forward to welcoming you back soon.
Best wishes
JoJo
Zulfia was extremely helpful in helping…
Zulfia was extremely helpful in helping me find a gift for my niece. She was great at helping me choose the perfect gifts within my budget and perfect for my niece. Thank you!
8 June 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for taking the time to share your experience with us.
We are delighted to hear that Zulfia was able to help you find the ideal gifts for your niece while staying perfectly within your budget. Providing attentive, thoughtful service is exactly what we strive for, and we will be sure to pass your kind words along to Zulfia—it will mean a great deal to her.
We hope your niece thoroughly enjoys her gifts! Thank you again for choosing to shop with us, and we look forward to welcoming you back in the future.
Best wishes
JoJo
Such a nice experience
Really nice service. The staff were so friendly and welcoming. Will definitely be going back there.
7 June 2026
Unprompted review
Reply from JoJo Maman Bébé
We’re delighted to hear that you enjoyed your experience and found our team to be so friendly and welcoming. We truly appreciate your feedback and look forward to seeing you again soon.
Team JoJo
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