The ladies at Sevenoaks store have been so helpful! Entertaining my daughter at the colouring station whilst I quickly picked up some pjs. Then again when my daughter decided to wear wellies on hotte... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m shopping for my boy here and I always find something I love! The quality is great—even after multiple washes, the colours stay bright. Great value for money, with funny, unique designs that reall... See more
Company replied
I usually come here looking for one item but end up buying many more pieces! As a busy twin mum, I can spend too much time scrolling online, not being able to really see how outfits can come together.... See more
Company replied
We always love coming to the Balham store. The Customer service assistants are so friendly and knowledgeable, greet us with a smile and make a fuss of the children. They've always got lots of stock, a... See more
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Company details
Written by the company
JoJo Maman Bébé knows little clothes and has been designing them for decades, pouring love into every detail. Timeless and forever favourites, their clothes are made to be washed, worn, and loved for years and years. They’ve all the bits and bobs your family needs to play, go, sleep, eat and grow. With gifts for special occasions, all year round, discover the perfect present for any celebration. With over 50 high-street stores across the UK, every one of them is so so special and bursting with talented teams. And they do more than sell lovely, helpful things - JoJo works hard to be the best version of themselves. They are super proud to be a certified B-corporation and have been for some time. Happy, sad, good or bad? We want to know at JoJo. We pay attention to all the details, so if you share your review on Trustpilot it will help us get even better at what we do. Thank you!
Contact info
Ingate Works, 4 Ingate Place, SW8 3NS, London, United Kingdom
- www.jojomamanbebe.co.uk
4.7
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dawn in the Lymington store was…
Dawn in the Lymington store was extremely helpful and knowledgeable
7 June 2026
Unprompted review
Reply from JoJo Maman Bébé
We are delighted to hear that you had a wonderful experience at our Lymington store and that Dawn was so helpful and knowledgeable during your visit. I will be sure to share your positive feedback with her and the team, as they will be thrilled to hear it.
We look forward to welcoming you back again soon.
Team JoJo
Fantastic service and knowledge
Chantelle and her team ALWAYS deliver a 5* service . So kind, so helpful and so knowledgeable about their stock which is so important for any customer they are serving.
Thank you very much Chiswick JoJo for offering a fantastic and pleasurable shopping experience as always. Anaïs
6 June 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for your wonderful 5-star review, Anaïs! We are delighted to hear that Chantelle and her team at our Chiswick store consistently provide such kind, knowledgeable, and helpful service. It’s a pleasure to know that you enjoy such a fantastic and pleasurable shopping experience every time you visit. I will be sure to share your kind words with Chantelle and the team, as they will be thrilled to hear your feedback.
Team JoJo
We look forward to welcoming you back to our Chiswick store again soon!
One of the best shop I ever been!!
One of the best shop I ever been!!!
The staffs are so extremely friendly and kind, they help you with everything, for sure we need more shops like that!!
Also everything in shop is extremely adorable, if you are looking for kids and baby clothes, that’s definitely the place!!
10/10
6 June 2026
Unprompted review
Reply from JoJo Maman Bébé
We are delighted to hear that you had such a wonderful experience in our store and that our team provided you with helpful and friendly service. We pride ourselves on offering adorable children's and baby clothing, so it's fantastic to know we are your go-to destination.
We truly appreciate your kind words and look forward to welcoming you back again soon!
Team JoJo
Lovely shop to visit.
Wonderful service provided in your Witney store. Every time I visit the girls in there are always so lovely and help me find beautiful outfits for my grandchildren.
29 May 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for your kind feedback! We are delighted to hear that you consistently receive wonderful service at our Witney store and that our team has been helpful in finding beautiful outfits for your grandchildren. We look forward to welcoming you back again soon!
Team JoJo
Exemplary Level of Customer Service
I've called their customer service team on three separate occasions so far and each time I've been impressed with the level of customer service provided to me. The staff members I've spoken to answered the phone extremely promptly with minimal waiting time, were empathetic, showed great initiative and dealt with my queries fully and there and then. I do feel that there are so many customer service teams that could learn quite a lot from them.
4 June 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for your wonderful review! We are delighted to hear that you have consistently received excellent service from our customer support team. It is fantastic to know that our staff were prompt, empathetic, and effective in resolving your queries. We will be sure to share your kind words with the entire team, as it is truly appreciated.
We look forward to providing you with the same high standard of service should you need us in the future.
Team JoJo
Very pleased
Hi,
I really enjoy shopping at JoJo Maman Bébé. The store is always well organised, making it easy to find what I need, and the overall shopping experience is consistently pleasant. Deborah and Nicola are always friendly, helpful, and welcoming, which makes a real difference. Their excellent customer service is one of the reasons I enjoy coming back.
Thank you! 😊
4 June 2026
Unprompted review
Reply from JoJo Maman Bébé
Hello Alisan,
Thank you so much for sharing your review of our store. We are so happy to hear that Deborah and Nicola were able to provide excellent customer service. We hope to see you again soon!
Many thanks,
JoJo
Reply from JoJo Maman Bébé
Thank you so much for the fantastic feedback! We're so glad to hear you had an amazing experience with us. We look forward to welcoming you back again soon!
Best wishes,
JoJo
I visited the Stamford store today and…
I visited the Stamford store today and was served by Sarah. Very friendly, such a nice shopping experience. Many thanks
31 May 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for your lovely review! We’re thrilled to hear that you had such a positive experience at our Stamford store and that our team was friendly and made your shopping experience so positive. We look forward to welcoming you again soon!
Best wishes,
JoJo
Great service
The best shop to buy baby clothes in Chiswick. The variety and quality of the products is excellent. And the service at the Chiswick store is amazing! They always treat us very well. Highly recommend visiting this shop!
29 May 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for your lovely review! We’re thrilled to hear that you had such a positive experience at our Chiswick store and that our team could assist you in finding such excellent quality baby clothes. We always strive to provide the best service, and it’s wonderful to know that our team made your visit a special one. We look forward to welcoming you again soon!
Best wishes,
JoJo
Nicola at the Chiswick store has been…
Nicola at the Chiswick store has been amazing every time I visit! So pleased we have this store on the high road!
29 May 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for sharing your experience! We’re so happy to hear that Nicola at our Chiswick store made your visit a special one. We always strive to provide the best service, and it’s lovely to know that it made a difference. We look forward to welcoming you back soon!
Team JoJo
The staff are always so helpful and…
The staff are always so helpful and friendly and make coming in a lovely shopping experience
28 May 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for your feedback! We’re so glad to hear that our team was able to assist you. We believe that providing excellent service is key, and it’s wonderful to hear that it made your visit a pleasant one. We hope to see you again soon!
Team JoJo
very helpful staff
very helpful staff. i just love the sevenoaks branch: all my children received dresses from there.
yours as ever,
nikolaj serikoff
27 May 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for your kind words! We’re thrilled to hear such great feedback about our Sevenoaks team. It's wonderful that your children have enjoyed our dresses over the years, and we look forward to welcoming you and your family back soon.
Team JoJo
Great service at the Cobham store!
Lovely service from Stephy at the Cobham store today! There’s something so special about buying in store face to face rather than just online. Maybe not for my bank balance as I always come out spending more!!!!
26 May 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for sharing your experience! We’re so happy to hear that Stephy at our Cobham store made your visit a special one. We always strive to provide the best service, and it’s lovely to know that it made a difference. We truly value your preference for shopping in-store and look forward to welcoming you back again soon!
Team JoJo
Jojo Maman in Stamford
Jojo Maman in Stamford - how lovely are the clothes good quality with great designs. Sarah served us today nothing was too much trouble, very helpful and just really nice to chat to.
26 May 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for your lovely review! We’re delighted to hear that you enjoyed your visit to our Stamford store and that you find the quality and designs of our clothes so wonderful. It’s fantastic to hear that Sarah provided such helpful service and made your experience truly pleasant. We appreciate your kind feedback and look forward to welcoming you back again soon!
Team JoJo
My 3 y/o son has pulled me into Jojo…
My 3 y/o son has pulled me into Jojo for two days in a row now- absolutely love it there and the service and clothes/toys are amazing. Great service from Caroline today. Thanks guys
25 May 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for sharing your experience! We’re so pleased that our team made your shopping trips with your little one so enjoyable, and it’s wonderful to hear that Caroline provided such great service. We love seeing families shop with us and are thrilled you’re enjoying our collection of clothes and toys. We look forward to welcoming you back again soon!
Team JoJo
Fantastic Sevenoaks store
Fabulous shop, one of the only of its kind in our area and great for gifts. We love going into the Sevenoaks store as not only are the clothes lovely, but every member of staff is absolutely delightful and they make it such a welcoming experience.
23 May 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for your wonderful review! We are delighted to hear that you enjoy visiting our Sevenoaks store and that you find our team so welcoming. It is fantastic to know that our shop is your go-to destination for gifts, and we truly appreciate your kind feedback regarding our clothing range. We look forward to welcoming you back soon!
Team JoJo
Always super helpful and kind
Always super helpful and kind in the Sevenoaks branch. Not to mention the great clothes for our kids!
23 May 2026
Unprompted review
Reply from JoJo Maman Bébé
We’re so happy to hear that our team at the Sevenoaks branch is always super helpful and kind. We strive to provide the best service, and it’s wonderful to know we made your visit a pleasant one. We’re also thrilled you love the clothes for your little ones! We look forward to welcoming you back again soon.
Team JoJo
A lovely experience at Lymington store
A lovely experience at the Lymington, New Forest store. Friendly and helpful staff and a lovely selection of clothes. I always end up buying more than what I go in for - just can’t resist and I prefer to shop in person - please don’t close this store. It’s the only one that remains near me as the Whitely and Winchester stores have closed and whilst the website is good I much prefer to go to the shop as sometimes the patterns and colours look different online to the physical item.
23 May 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at our Lymington, New Forest store and that our team was able to assist you. We truly value your preference for shopping in-store, and we are so glad you enjoy our collection. We look forward to welcoming you back again soon!
Team JoJo
I ordered a pregnant support band at…
I ordered a pregnant support band at 8.30 on a Thursday night. It was delivered the next day by 12.00.
Delivery service I can’t fault. However, I ordered a Large band which states a size 16/18. There is no way the band is this size. It’s tiny & won’t go near me. Bearing in mine I was a 12/14 pre-pregnancy.
I’ve opted to return it & will be charged a fee.
So £4.95 for delivery & £2.50 for returns.
What a waste of money for a band that is absolutely tiny. It’s put me off ordered again.
Just make sure you are aware of small sizings before you order.
22 May 2026
Unprompted review
Reply from JoJo Maman Bébé
Hello Vicky,
Thank you for taking your time to bring this to our attention. I am really sorry that the band wasn't suitable for you. Please be aware that the £2.50 returns fees are for returning via the courier however you can return our items purchased online to any JoJo or Next retail store which is free of charge.
We will contact you directly to resolve this further.
Many thanks,
JoJo
Fab shop in Sevenoaks
Wonderful to have this shop avaliable in Sevenoaks. Great really helpful staff and varied clothes selection. It’s the only good quality children’s clothes shop for gifts around in all surrounding towns as so many have closed.
21 May 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for sharing your experience! We’re so happy to hear that
our staff at Sevenoaks store made your visit a special one. We always strive to provide the best service, and it’s lovely to know that it made a difference. We look forward to welcoming you back soon!
Team JoJo
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