The ladies at Sevenoaks store have been so helpful! Entertaining my daughter at the colouring station whilst I quickly picked up some pjs. Then again when my daughter decided to wear wellies on hotte... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m shopping for my boy here and I always find something I love! The quality is great—even after multiple washes, the colours stay bright. Great value for money, with funny, unique designs that reall... See more
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I usually come here looking for one item but end up buying many more pieces! As a busy twin mum, I can spend too much time scrolling online, not being able to really see how outfits can come together.... See more
Company replied
We always love coming to the Balham store. The Customer service assistants are so friendly and knowledgeable, greet us with a smile and make a fuss of the children. They've always got lots of stock, a... See more
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Company details
Written by the company
JoJo Maman Bébé knows little clothes and has been designing them for decades, pouring love into every detail. Timeless and forever favourites, their clothes are made to be washed, worn, and loved for years and years. They’ve all the bits and bobs your family needs to play, go, sleep, eat and grow. With gifts for special occasions, all year round, discover the perfect present for any celebration. With over 50 high-street stores across the UK, every one of them is so so special and bursting with talented teams. And they do more than sell lovely, helpful things - JoJo works hard to be the best version of themselves. They are super proud to be a certified B-corporation and have been for some time. Happy, sad, good or bad? We want to know at JoJo. We pay attention to all the details, so if you share your review on Trustpilot it will help us get even better at what we do. Thank you!
Contact info
Ingate Works, 4 Ingate Place, SW8 3NS, London, United Kingdom
- www.jojomamanbebe.co.uk
4.7
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Amazing helpful staff at the cobham…
Amazing helpful staff at the cobham branch always willing to help!
23 August 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for taking the time to share this! We're thrilled to hear that the team at our Cobham branch was able to give you such fantastic support.
I'll be sure to pass your kind words along to the team—they'll be delighted to know their hard work made a positive impression!
Best Wishes,
JoJo
Personalised items warning!!
Be very careful when ordering personalised items on line!! I purchased an item entered the name, all looked great. When item arrived the last 2 letters had been left off? I contacted customer services who said only 8 letters can be used...absolutely nowhere on there website does it state this! Apparently its my fault because on the final order page it did show the name that would be shown...even though you can type in full name!! Im now left with a useless gift and need to buy a replacement gift!!
21 August 2026
Unprompted review
Reply from JoJo Maman Bébé
Hello Judith,
Thanks for reaching out and sharing your experience with us. I completely understand how disappointing it is to receive a gift that isn't quite right, especially when you were looking forward to giving it to someone special.
We take customer feedback very seriously, and we always want the ordering process to be as smooth as possible. Our system is designed to show a preview of the final text on the review page before checkout and an additional preview before payment.
We’ve raised this directly with our team so we can make clearer on our website moving forward to prevent any further dissapointment.
We really appreciate you bringing this to our attention.
Best Wishes,
JoJo
Nicola was so kind and helpful at the…
Nicola was so kind and helpful at the Chiswick branch!
20 August 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for sharing this! We are absolutely delighted to hear that Nicola took such great care of you at our Chiswick branch.
Providing kind, helpful service is always our top priority, and I will be sure to pass your wonderful feedback along to Nicola and the Chiswick team—it will make their day.
We look forward to welcoming you back again soon!
Best wishes,
JoJo
I ordered a few outfits for my son’s…
I ordered a few outfits for my son’s first birthday. These were to be delivered 4 days prior to his birthday.
Every day after the intended delivery date I received an email from the company stating ‘your order has been delayed by 1-2 days’.
As I’d ordered it in advance i was hopeful it would arrive in time. His birthday passed, 3 days after his birthday (1 week after ordered) I ended up cancelling the order.
3 August 2026
Unprompted review
Reply from JoJo Maman Bébé
We are so sorry to hear about the frustrating experience with your order and that it did not arrive in time for your son's birthday. Receiving daily delay updates must have been very frustrating, especially since you planned ahead to ensure it arrived on time.
We’ve reached out to you for some additional information so we can assist you further.
Please reply to the email we’ve sent so we can look into this for you and work towards resolving the problem as quickly as possible.
Thank you for giving us the opportunity to make this right.
Best wishes,
JoJo
5Y TEST OF WEAR SUCCESFULLY PASSED
My faughter is 6y old and since my maternity days i kept buying this brand. not knly that items are gorgeous, great materials and cute prints but they last a long time- i even managed to rehome some. The reason for this extra review is to show the quality as i realised for how long we have these shorts. i bought them when she was 2 as i loved this ditsy print- but my daughter loves them more! she is almost 7 and very tall and she cannot stop wearing these shorts: in the house, to city walks in the heatwave, under her uniform skirts or school summer dress- thinks they passed the 500 washes easily and they are still in great condition and somehow they still fit her and they are light and cozy and not too tough kn elasticated waist- she always hated the ones that were tough and kept them under belly:)NOT THESE
9 August 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for your wonderful review! We are delighted to hear that our shorts have been such a favourite for so many years and have stood the test of 500+ washes. It’s fantastic to know the quality and comfort have made them a go-to choice for your daughter, from city walks to school days. Thank you for your continued loyalty to JoJo Maman Bébé since your maternity days; we truly appreciate your support.
Team JoJo
Lovely store in Sevenoaks
Lovely store in Sevenoaks. Gorgeous quality clothes, friendly staff, great gift wrapping. A pleasant shopping experience!
8 August 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed visiting our Sevenoaks store and that you were impressed with our clothing quality, staff, and gift wrapping. We’ll be sure to pass your kind words along to the team.
Team JoJo
lovely store
Such lovely, friendly and helpful staff at the sevenoaks branch. Thank you for your help :)
3 August 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for taking the time to share your feedback with us! We pride ourselves on offering friendly and helpful service, so it’s wonderful to know the Sevenoaks team made a great impression. We really appreciate your support and look forward to welcoming you back soon.
Best wishes
JoJo
David in the Stamford branch made our…
David in the Stamford branch made our visit so easy and stress free. He was incredibly pleasant and great with our toddler. He helped us find everything we needed seamlessly and we all left smiling.
19 July 2026
Unprompted review
Reply from JoJo Maman Bébé
Hello Leigh,
Thank you so much for your glowing review on David from our Stamford Branch. We are happy to hear that you had a great experience with your toddler. We love to see families shopping with us and we are so happy you were about to get everything you needed.
Many thanks,
JoJo.
Reply from JoJo Maman Bébé
Thank you so much for such a lovely review!
Our local team works incredibly hard to make every visit special, so hearing your kind words about our team is much appreciated.
We look forward to seeing you in store again soon!
Best wishes
JoJo
We are so lucky to have JoJo Maman Bébé…
We are so lucky to have JoJo Maman Bébé in Sevenoaks . It has a fabulous range of little people’s clothes . The staff are 100% committed
20 July 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for such a lovely review!
Our local team works incredibly hard to make every visit special, so hearing your kind words about our team and collection truly means the world to us.
We look forward to seeing you in store again soon!
Best wishes
JoJo
The staff were very helpful in pointing…
The staff were very helpful in pointing out gifts suitable for a baby shower and generally very pleasant and gave good customer service. Have always been very pleased with the range of clothing and toys in the Sevenoaks store with a wide range of pricing.
18 July 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for the wonderful feedback! We're delighted that our Sevenoaks team could assist you with your baby shower shopping and deliver great customer service. It’s fantastic to hear that you love our selection of toys, clothing, and competitive pricing.
We appreciate your support and hope to see you in-store again soon!
Best wishes
JoJo
Debra and Alice at the Chiswick was…
Debra and Alice at the Chiswick was amazing! I feel really especial in the store
15 July 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for sharing your experience! We’re so happy to hear that Deb and Alice made your visit a special one. We always strive to provide the best service, and it’s lovely to know that it made a difference. We look forward to welcoming you back soon!
Deborah and Nicola were fantastic
Deborah and Nicola were fantastic, a great experience in the Chiswick store!
15 July 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our Chiswick store and that our lovely ladies Deborah and Nicola could assist you in finding the perfect items. We look forward to welcoming you again soon!
Was so happy
Was so happy, lovely assistant named Maryam helped me purchase a gift for my friend’s son. Will always recommend this Chiswick shop.
13 July 2026
Unprompted review
Reply from JoJo Maman Bébé
We greatly appreciate your kind words! It’s wonderful to know that Maryam provided such helpful service during your visit to our Chiswick shop.
Thank you for your recommendation—we look forward to assisting you with your next special gift.
Best wishes
JoJo
Great store in Sevenoaks
Great store in Sevenoaks. Lovely staff, very helpful and only came across the brand because of the store being in Sevenoaks. Had not heard of the brand beforehand. Now we shop here almost weekly getting bits for our two boys!
13 July 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for taking the time to share your lovely feedback!
We pride ourselves on providing helpful and welcoming service, so hearing that you now visit us almost weekly for your two boys truly makes our day. Knowing we've become a go-to spot for your family is the best compliment we could ask for!
Thank you for being such a loyal part of our community. We look forward to welcoming you and your boys back in store very soon.
Best wishes
JoJo
I had a brilliant experience at the Jo…
I had a brilliant experience at the Jo Jo Maman Bebe store in Clifton Village, Bristol. The staff in there are always incredibly helpful and friendly. Julie was absolutely fantastic - she helped select lots of different options for me for my niece and god-daughter and went above and beyond to help me. She is a great credit to the company and made the experience a real pleasure! All the clothes in the store are fantastic and a really high quality. I highly recommend them, and the Clifton Village shop in particular.
26 June 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for sharing your feedback about your visit to our Clifton Village store! We are delighted to hear you had such a brilliant experience and that Julie was so helpful in assisting you with your selections for your niece and god-daughter. We’ll be sure to share your kind words with Julie and the rest of the team. We truly appreciate your support and look forward to welcoming you back soon.
Team JoJo
Nicola was a fantastic help!
8 July 2026
Unprompted review
Reply from JoJo Maman Bébé
Hello Josephine,
It's great to hear that Nicola was able to help you out!
Many thanks,
JoJo
Didcot branch
I visited the Didcot branch yesterday and was welcomed by Ellie. She was very chatty and friendly and more than happy to help
7 July 2026
Unprompted review
Reply from JoJo Maman Bébé
Hello!
We are so happy to hear that Ellie welcomed you in to our Didcot branch, we’ll be sure to pass your lovely comments along!
Many thanks,
JoJo
Amira
Amira, in Balham was amazing. So helpful. Lovely store with lovely ladies who will guide you through all your needs! And beautifully wrap any gifts!
7 July 2026
Unprompted review
Reply from JoJo Maman Bébé
We are delighted to hear that Amira and the rest of our team in Balham provided you with such amazing and helpful service. We’ll be sure to pass your lovely comments along to them, and we’re so glad they could help you find what you needed and wrap your gifts beautifully.
Team JoJo
Friendly staff in the Sevenoaks shop
Friendly staff in the Sevenoaks shop. Helped me find a lovely baby shower gift. Thank you.
7 July 2026
Unprompted review
Reply from JoJo Maman Bébé
We are delighted to hear that our team in the Sevenoaks shop were so friendly and helpful in assisting you with your baby shower gift. We’ll be sure to pass your kind words along to them. Thanks for shopping with us, and we hope to see you again soon
Team JoJo
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