Placed my order for a sweater and a sweatshirt and received an email confirming that the items were shipped within a few hours. I live in northwestern British Columbia and my order arrived in seven bu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Placed my order for a sweater and a sweatshirt and received an email confirming that the items were shipped within a few hours. I live in northwestern British Columbia and my order arrived in seven bu... See more
Company replied
Disappointed with Icewear, they were unwilling to change size despite being notified immediately. Also I was charged for return postage of the item although I had paid for this myself. Response was ve... See more
Company replied
Nice jumper, correct size, delivered incredibly fast to UK by DHL. I'd like the product to have been slightly heavier because it wasn't cheap, but I'd shop there again. One observation - the labels... See more
The first sweater was fine, 100% wool, but with the second, I only realized it was largely made from nylon. I don't care for plastics, so I returned it and paid for the return shipping myself. When it... See more
Company replied
Outdoor clothing and wool products designed and weather tested in Iceland. Down jackets, Scandinavian Norwegian style woolen sweaters, hats and gloves, guaranteed to keep you warm.
Replied to 54% of negative reviews
Typically replies within 1 week
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Just received. They are lovely items. Will definitely buy again
I ordered Monday and it came Wednesday, really smooth operation, and so simple. great job team and will be using them again. Exactly how it should be.
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