Halfords Mobile Expert Reviews 

Great service

Halford mobile fitting staff was not trained and have none knowledge of the essential works to be carried out, this leads to a permanent damage to my new car engine, I would not recommend this service to anyone as if you trust the service in few months you will regret when you realised the damaged caused to your car.

First time using mobile tyre fitting from Halfords. Easy to book online, very competitive pricing ( in fact , Halfords offered the best all in price after an online search),good availability during booking process and very competent technician from Halfords Durham, fitted my tyres at home at no additional cost to myself. Mobile unit was also fully equipped with all the necessary,up to date equipment.Really pleased with the whole experience and will definitely use again in future.

Amazing every time, wonderful helpful staff that never rip you off, as an older woman this has happened alot to me so I trust halfords 100%

The mechanic was very friendly, however less than 24hours after he attended to regas my air-con it has stopped working.
Based on that, I would NOT recommend the mobile service, instead advise to go to the actual store.
Order number A965B082605

Great customer service and expertise.

Easy to use, great availability, great communication, and a friendly professional installer.

Had four new tyres fitted, excellent service from Andrew came to my house fitted on drive would recommend to anyone, cheapest tyres I could find and fitted at home couldn’t ask for more

I previously arranged a windscreen chip repair, turned up to the shop but couldn't be done as their equipment wasn't working. Fine, refunded and went somewhere else.
I should've learnt my lesson but no, I booked for mobile tyre fitting. I had a flat tyre, they all needed replacing anyway so paid £340+ for 4 tyres to be fitted on 18/06/26 between 08:00 - 20:00. Kept an eye on the tracking during the day, the fitter had us as job no 4, they were on job 3 by 11:00 so was hopeful they'd arrive in the afternoon. 17:00 came, still on job 3. 18:00, no change but thought they could still make it. 19:00, no change and getting slightly worried now as needed the car for work the next day. Contacted live chat, was told I have to call a number as live chat have no oversight of mobile fitting. Called 5 times, sat on hold for 10mins then cut off every time. Around 19:45 received an automated text message reminder for my fitting the next day. The chap turned up the next day and was very professional, but I should've been told they couldn't make it and they'd be there tomorrow.
If I wasn't available and they turned up I would've been charged £40, but they can just not turn up with no explanation when I've paid them. Awful service, will never use Halfords again for anything.

Tyre fitter arrived on time to fit 4 new tyres..Excellent service as always ⭐️⭐️⭐️⭐️⭐️

Took the money off a gift card and didn’t provide the tyre service due to a online glitch on their side, after 5 workings days (nearly a week) they still haven’t refunded the money, even after numerous calls and escalations to the customer service team who unfortunately don’t seem to have any influence over the refunds team who are clearly incapable of doing their job. Halfords are quick to take your money but not at giving it back! Will avoid using Halfords for anything now in the future.

Did it all on line Halfords made it very simple. Booking slots availability was great and the same price to fit at my home which is so convenient.
The technicians knowledge and professionalism was superb.

4 car tyres were changed by a mobile technician and then when I drove my car shortly afterwards, the brakes became spongy which resulted in having to have my car towed home as it was too dangerous to drive. My car was perfectly fine when I drove it earlier in the day. When logging the call the following morning, no sense of urgency or importance, was only told that someone from the main centre would contact me within 48hrs! I then spent the whole morning trying to get a garage to inspect it which surely is something that Halfords should be arranging? I am now waiting for another recovery vehicle to take the car to a garage, so I do not know the exact reason yet for the brake failure however I do not believe in coincidences!

I needed a replacement battery. Kenny attended my property this morning and sorted it. He was on time, polite, friendly and efficient. 5 stars, Thanks Kenny ⭐️⭐️⭐️⭐️⭐️

be warned, they aren't as competent as the flashy lights and shiny vans might appear.

Four new tyres fitted using the mobile fitting service.

Before leaving, the fitter told me he had problems balancing the tyres as the balancer in his van he thought was defective.

Next day, drove the car and it was wobbling all over the place.

Another appointment is now arranged, inconvenience to myself.

I expected better from Halfords.

Good price, very friendly technician. Good service 🙂

I’ve just had 2 tyres fitted by the mobile service which didn’t go so well. Tyres fitted in no time and then the fitter left…l got into the car 5 minutes later to park it and immediately had to call the fitter back.
My car is M135i with large M sport brake callipers and the fitter stuck the balancing weights in line with the the callipers where there’s about 2mm of clearance, damaging the callipers 🙇‍♂️ he also didn’t check the air pressure for the front tyres which was a full 1 bar below the minimum pressure 🙇‍♂️.
I will add that l’ve used this service before without issue.
I’ve had to order the paint calliper paint from BMW and I’m waiting to here back from Halfords in regards to this…
More care and attention required.
Booking Ref.A969B052138
Case No. 00887055

Update. Halfords did eventually get back to me and offered me £73!
Had to have the front wheels removed and the front calipers repainted.
The feedback from the tyre fitter was l had after market wheels on the car, l don’t and sent Halfords time stamped pictures of the car which is completely standard! I also said l was unhappy with the outcome and l haven’t had a response to my return email or except one…they won’t be touching any of the 4 cars in our family going forward.

Easy to book, on time, good install. Better than DIY.

Great service, knowledgeable staff