Fotospeed Reviews 

3,725
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 332 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the diverse photo papers and the extremely prompt, reliable delivery service that always arrives securely packaged. People also deeply appreciate the incredibly helpful technical support, expert advice, and guidance provided throughout the entire purchasing experience. Consumers consistently note that browsing items and downloading necessary printer profiles is remarkably straightforward and convenient. However, some people mentioned that shipping arrival times can occasionally feel frustratingly elongated compared to expectations. A few reviewers additionally noted minor difficulties regarding tracking links or receiving prompt email responses when questions arose.

What people talk about most

Product

Consumers find product to be positive, highlighting the extraordinary range of high-quality printing papers... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and efficient... See more

Service

Reviewers mention positive feedback about service, highlighting fast and efficient experiences with prompt... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and finding the print finish... See more

Order

Users describe positive interactions with order, highlighting simple procedures and fast turnaround times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fotospeed really offer the complete package as far as photo printing goes. I'm no pro but the range of papers is extraordinary - possibly too many fo peole like me, but there it is. Good online video... See more

Company replied

Rated 5 out of 5 stars

I've only dealt with Fotospeed on a couple of occasions but each time I've received excellent service and my orders have arrived the next day. Can't fault the service and can't wait to start using the... See more

Company replied

Rated 5 out of 5 stars

Customer service is awesome… just this morning..after buying a canon 1100 last week and having a few issues…after Tim came back off holiday… he phoned me and put me right… great papers in tests… highl... See more

Company replied

Rated 5 out of 5 stars

Fotospeed provide first class products and services. Not only do they have a very diverse range of great papers, both their own and other well known providers, they also have numerous other produ... See more

Company replied



Company details

  1. Photo Shop

Written by the company

Fotospeed was established in 1989 with the intention of manufacturing and distributing the highest quality darkroom photo chemistry and paper with customer service second to none. Many years later Fotospeed still leads the market in darkroom and has added the very best in digital paper, inks, software and hardware. And don't forget we still pride ourselves on our customer service and technical support.

www.fotospeed.com

Written by the company

Fine Art Ink Jet
The Fotospeed award winning Fine Art Inkjet Papers have been specifically selected for their paper and image quality and are all 100% acid-free, making them ideal for Giclee printing. Fotospeed has been developing their Fine Art inkjet range for over 15 years. We are constantly reviewing the latest coating technologies to ensure our papers remain state of the art. Quality and consistency are key to Fotospeed and work to the highest QC in the industry. The papers perform excellently with Dye or Pigment Inks.
Photo Quality Paper
The Photo Quality inkjet papers are the heart and soul of the Fotospeed inkjet paper range. The range comprises of your day to day go to papers and includes Lustre, Gloss and Matt finishes. As with all Fotospeed inkjet papers they use the latest coating technologies to ensure the highest quality output in both colour and B&W. Over the years, the Photo Quality range has won multiple awards and guarantee sharp quality image output time after time.
Inkjet Canvas
Fotospeed Canvas - Helping create master pieces for over 15 years - isn't it time you created yours. The Fotospeed canvas range offers a wide range of products including polyester, poly-cotton and cotton as well as varying white points from bright white to natural white. Using the latest base materials and weave technology for the canvas and coating technology for the surface, the range offers beautiful image quality with a crack resistant surface. So, whether you are looking to create a contemporary piece or display fine art there is a product for you.
Darkroom
Fotospeed have been manufacturing Black & White Chemistry, Alternative Process, Toners and Dyes and Traditional Black & White papers for over 30 years. Our products are manufactured, bottled and packaged in our warehouses in the UK. They are used all over the world from here in the UK to as far field as Australia and Americas. Here at Fotospeed we are passionate about traditional darkroom processing, after all, that’s where we started back in the 1980's

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(3,725)

328 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommended

Great company to deal with always a great experience

6 January 2026
Fotospeed logo

Reply from Fotospeed

Thank you for the great review Ian, we really appreciate your feedback.

Best wishes
Emma

Rated 5 out of 5 stars

I like fotospeed papers

I like fotospeed papers, even when I used third party inks In my printer fotospeed provid me the with correct ICC profiles for the paper.

8 January 2026
Fotospeed logo

Reply from Fotospeed

Thank you for the review Gordon, we really appreciate you taking the time to give us feedback.

Best wishes
Emma

Rated 5 out of 5 stars

Never received Ordered and paid for

After seeing the following review, I was contacted by customer services and they have sent me out a new box of paper today.
Much appreciated, but if my original email had been answered, I would never have written that review! Still all is good now and that is what matters.
Ordered and paid for - never delivered - I have complained to the courier company, I have emailed you - but no one seems concerned - so now I have paid for something and never received it ….. would so love it if you could reply to my emails with a suggestion about how to rectify the situation

7 January 2026
Fotospeed logo

Reply from Fotospeed

Hi Sandra,

I will get one of the team to give you a call as we are little confused, I have looked into this reference number and I can see you placed an order on the 7th of Jan and we have a confirmation from the courier of delivery for the 8th Jan.
We have searched the inbox for the emails but we don't appear to have any from you, please could you forward the emails to emmah@fotospeed.com and I'll get onto it right away.

Best wishes
Emma

Rated 5 out of 5 stars

Great service as always

Great service as always - paper delivered promptly.

6 January 2026
Fotospeed logo

Reply from Fotospeed

Thank you for the feedback Kevin, it's very much appreciated.

Best wishes
Emma

Rated 4 out of 5 stars

Good service

Delivered very quickly. Good product and reasonable price.

6 January 2026
Fotospeed logo

Reply from Fotospeed

Thank you for taking the time to review us Mark, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Amazing customer support from a real…

Amazing customer support from a real human-being. They pick up the phone and put you on to someone who knows what they're talking about. Sound obvious but this is rare these days and therefore sets Fotospeed apart.

6 January 2026
Fotospeed logo

Reply from Fotospeed

Thank you for your kind words, we really appreciate you taking the time to give us this feedback.

Best wishes
Emma

Rated 5 out of 5 stars

Delivery time

Delivery time. Exceptional!

5 January 2026
Fotospeed logo

Reply from Fotospeed

Thyank you for thereview Douglas, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

wide selection and prompt delivery

wide selection and prompt delivery. Only downside the web images do not match the product packaging - confusing. Filters could be a lot more intuitive.

4 January 2026
Fotospeed logo

Reply from Fotospeed

Thank you for your great feedback Tony, It's always good to know where we can improve, we will take a look at the products you are talking about.

Best wishes
Emma

Rated 5 out of 5 stars

fast service

Fast delivery well packed

2 January 2026
Fotospeed logo

Reply from Fotospeed

Thank you for the review Tim, it's very much appreciated.

Best wishes
Emma

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Excellent products and good customer service. I had a question about a custom profile and it was answered in around an hour.

2 January 2026
Fotospeed logo

Reply from Fotospeed

Thank you for your great review Mark, we really appreciate you taking the time to give us this feedback.

Best wishes
Emma

Rated 5 out of 5 stars

Not so much the purchase

Not so much the purchase, but I think it's a sound company. Good YouTube channel

29 December 2025
Fotospeed logo

Reply from Fotospeed

Thank you for taking the time to give us feedback, it's very much apreciated.

Best wishes
Emma

Rated 5 out of 5 stars

Very rapid service

Very rapid service, and high quality packaging to ensure safe arrival of printer paper

30 December 2025
Fotospeed logo

Reply from Fotospeed

Thank you for the feedback Richard, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Great Company To Deal With

Fotospeed provide first class products and services.

Not only do they have a very diverse range of great papers, both their own and other well known providers, they also have numerous other products to support printing.

However, it is their after sales support, particularly technical support that mark them out. From custom paper profiles to expert support with your printer purchased from them. In so far as I am concerned, there really is no reason, at all, to even consider another supplier for all of your printing needs.

6 January 2026
Fotospeed logo

Reply from Fotospeed

Thank you for the great feedback and kind words Andrew, we really appreciate you taking the time to review us.

Best wishes
Emma

Rated 5 out of 5 stars

success

ordering went well and delivery smooth. also delighted with a fast in person response to a previous double payment i made thank you.

29 December 2025
Fotospeed logo

Reply from Fotospeed

Thank you for the review Nolan, it's really appreciated and i'm glad the double payment issue was sorted quickly.

Best wishes
Emma

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