Fotospeed really offer the complete package as far as photo printing goes. I'm no pro but the range of papers is extraordinary - possibly too many fo peole like me, but there it is. Good online video... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Fotospeed was established in 1989 with the intention of manufacturing and distributing the highest quality darkroom photo chemistry and paper with customer service second to none. Many years later Fotospeed still leads the market in darkroom and has added the very best in digital paper, inks, software and hardware. And don't forget we still pride ourselves on our customer service and technical support.
Written by the company

Jay House Fotospeed, Lower Beversbrook Ind. Est., Redman Road, Calne, SN11 9PL, Wiltshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The test of a good supplier is how effectively it responds when things go wrong. In this regard Fotospeed is exemplary. It was no fault of theirs that a printer they supplied was dead on arrival but they managed to have it collected the next day and very promptly supplied an alternative. Excellent communications. Excellent all round.
Very good communication and advice throughout the buying process and regular delivery information. I can’t comment on the printer as it has not been set up yet.

Reply from Fotospeed

Reply from Fotospeed
Ease of ordering. Fast efficient service and delivery. Genuine willingness to help with problems which instils confidence in the company and staff.

Reply from Fotospeed

Reply from Fotospeed

Reply from Fotospeed
I have bought papers from Fotospeed many times. Easy to order, easy to download paper profiles and fast turnaround. Only complaint is the shipping costs are a little high.

Reply from Fotospeed
Customer service is awesome… just this morning..after buying a canon 1100 last week and having a few issues…after Tim came back off holiday… he phoned me and put me right… great papers in tests… highly recommended 👍

Reply from Fotospeed
I've only dealt with Fotospeed on a couple of occasions but each time I've received excellent service and my orders have arrived the next day. Can't fault the service and can't wait to start using the A2 PF Lustre 275 I've just taken delivery of.

Reply from Fotospeed
Incredibly fast delivery and outstanding product support.

Reply from Fotospeed
Super fast processing and delivery, very impressed as someone who is used to Amazon prime 🤣

Reply from Fotospeed
Great support from technical staff with printer profiles and from sales staff. Really really helpful.
Very very happy with help I received.
Ten out of ten

Reply from Fotospeed
Love the developer,super fast shipping....
Bring back the lith developer please!!!!

Reply from Fotospeed
I have always had great service. The paper is of a very good quality too.

Reply from Fotospeed

Reply from Fotospeed
Great service overall. Communication, speed of service and value for money, very happy.
Thank you.

Reply from Fotospeed
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.