Fotospeed Reviews 

3,725
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 332 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the diverse photo papers and the extremely prompt, reliable delivery service that always arrives securely packaged. People also deeply appreciate the incredibly helpful technical support, expert advice, and guidance provided throughout the entire purchasing experience. Consumers consistently note that browsing items and downloading necessary printer profiles is remarkably straightforward and convenient. However, some people mentioned that shipping arrival times can occasionally feel frustratingly elongated compared to expectations. A few reviewers additionally noted minor difficulties regarding tracking links or receiving prompt email responses when questions arose.

What people talk about most

Product

Consumers find product to be positive, highlighting the extraordinary range of high-quality printing papers... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and efficient... See more

Service

Reviewers mention positive feedback about service, highlighting fast and efficient experiences with prompt... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and finding the print finish... See more

Order

Users describe positive interactions with order, highlighting simple procedures and fast turnaround times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fotospeed really offer the complete package as far as photo printing goes. I'm no pro but the range of papers is extraordinary - possibly too many fo peole like me, but there it is. Good online video... See more

Company replied

Rated 5 out of 5 stars

I've only dealt with Fotospeed on a couple of occasions but each time I've received excellent service and my orders have arrived the next day. Can't fault the service and can't wait to start using the... See more

Company replied

Rated 5 out of 5 stars

Customer service is awesome… just this morning..after buying a canon 1100 last week and having a few issues…after Tim came back off holiday… he phoned me and put me right… great papers in tests… highl... See more

Company replied

Rated 5 out of 5 stars

Fotospeed provide first class products and services. Not only do they have a very diverse range of great papers, both their own and other well known providers, they also have numerous other produ... See more

Company replied



Company details

  1. Photo Shop

Written by the company

Fotospeed was established in 1989 with the intention of manufacturing and distributing the highest quality darkroom photo chemistry and paper with customer service second to none. Many years later Fotospeed still leads the market in darkroom and has added the very best in digital paper, inks, software and hardware. And don't forget we still pride ourselves on our customer service and technical support.

www.fotospeed.com

Written by the company

Fine Art Ink Jet
The Fotospeed award winning Fine Art Inkjet Papers have been specifically selected for their paper and image quality and are all 100% acid-free, making them ideal for Giclee printing. Fotospeed has been developing their Fine Art inkjet range for over 15 years. We are constantly reviewing the latest coating technologies to ensure our papers remain state of the art. Quality and consistency are key to Fotospeed and work to the highest QC in the industry. The papers perform excellently with Dye or Pigment Inks.
Photo Quality Paper
The Photo Quality inkjet papers are the heart and soul of the Fotospeed inkjet paper range. The range comprises of your day to day go to papers and includes Lustre, Gloss and Matt finishes. As with all Fotospeed inkjet papers they use the latest coating technologies to ensure the highest quality output in both colour and B&W. Over the years, the Photo Quality range has won multiple awards and guarantee sharp quality image output time after time.
Inkjet Canvas
Fotospeed Canvas - Helping create master pieces for over 15 years - isn't it time you created yours. The Fotospeed canvas range offers a wide range of products including polyester, poly-cotton and cotton as well as varying white points from bright white to natural white. Using the latest base materials and weave technology for the canvas and coating technology for the surface, the range offers beautiful image quality with a crack resistant surface. So, whether you are looking to create a contemporary piece or display fine art there is a product for you.
Darkroom
Fotospeed have been manufacturing Black & White Chemistry, Alternative Process, Toners and Dyes and Traditional Black & White papers for over 30 years. Our products are manufactured, bottled and packaged in our warehouses in the UK. They are used all over the world from here in the UK to as far field as Australia and Americas. Here at Fotospeed we are passionate about traditional darkroom processing, after all, that’s where we started back in the 1980's

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(3,725)

328 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very quick delivery but extra postage

Very quick delivery, but by DPD who charge extra to deliver to BT addresses, unlike Royal Mail who have a uniform charge throughout the UK

29 December 2025
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Reply from Fotospeed

Thank you for the review Antony, we hope you liked the products.

Best wishes
Emma

Rated 5 out of 5 stars

Excellent service …

Excellent service and my favourite photo paper delivered very quickly

28 December 2025
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Reply from Fotospeed

Thank you for the great review David, it's really appreciated.

Best wishes
Emma

Rated 5 out of 5 stars

Number 1 go to !!!!

An amazing company to deal with, supplied the correct part at a very competitive price and it was delivered in a prompt manner, dealt with a Lovely Lady called Heidi who was extremely professional and assisted me with problems I had caused enabling me to correct my mistake.
I highly recommend this extremely professional company, I will be using them again in future, Thanks to all at Fotospeed!😁🫶

26 December 2025
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Reply from Fotospeed

Thank you for the great feedback Kirk, we really appreciate you taking the time to give it.

Best wishes
Emma

Rated 5 out of 5 stars

fotospeed

I have always found fotospeed to produce excellent paper and their customer service is exemplary

28 November 2025
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Reply from Fotospeed

Thank you for your kind words Timothy, it's very much appreciated.

Best wishes
Emma

Rated 5 out of 5 stars

Great customer experience

Fast delivery, great customer service and custom profiles. Why would you want to go somewhere else for a printer or paper?

27 November 2025
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Reply from Fotospeed

Thank you for the great review Ollie, we really appreciate you taking the time to give us feedback.

Best wishes
Emma

Rated 5 out of 5 stars

quick to order easy to understand web…

quick to order easy to understand web site good choice of delivery great end product which has been put to good use

29 November 2025
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Reply from Fotospeed

Thank you for taking the time to review us Paul, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Ordering

Ordered a particular paper and it was delivered extremely fast. Always pleasant on any phone enquiries, very good company and staff to deal with.

28 November 2025
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Reply from Fotospeed

Thank you for the review Pietro, we really appreciate your feedback.

Best wishes
Emma

Rated 5 out of 5 stars

Slow to dispatch but issue was…

Slow to dispatch but issue was rectified so has retained the 5 stars. Good price in the Black Friday deals otherwise would not have purchased.

25 November 2025
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Reply from Fotospeed

Thank you for the feedback Ian, I’m glad any issues were sorted and that you were pleased with the service you received.

Best wishes
Emma

Rated 5 out of 5 stars

This is my second lot of the Platinum…

This is my second lot of the Platinum Baryta 300. All I can say is wow, the quality is incredible and I will be using this paper for many years to come.

24 November 2025
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Reply from Fotospeed

Thank you for the great feedback Benjamin, we really appreciate it and glad you are loving the paper.

Best wishes
Emma

Rated 3 out of 5 stars

Expensive products + Double taxation…

Expensive products + Double taxation (ordered to Ireland).

28 November 2025
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Reply from Fotospeed

Hi Anna,

Thank you for the feedback, sorry that the taxation is double to send to Ireland, if you did want to purchase anything from Fotospeed in the future we do have a re-seller in Ireland, One Photographic.

Best wishes
Emma

Rated 5 out of 5 stars

Very helpful as I gad to make a change…

Very helpful as I gad to make a change to the order due to a stock issue. Solved very quickly.

24 November 2025
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Reply from Fotospeed

Thank you for the review Ronald, it's really appreciated and i'm glad the issue was sorted quickly.

Best wishes
Emma

Rated 5 out of 5 stars

High quality products

High quality products, fast delivery

30 November 2025
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Reply from Fotospeed

Thank you for the review Kevin, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Great choice of papers. First rate service.

Great choice of papers at competitive prices. Next day delivery of well packaged items. Excellent service as usual from Fotospeed.

30 November 2025
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Reply from Fotospeed

Thank you for the feedback Jonathan, we really appreciate you taking the time to give it.

Best wishes
Emma

Rated 5 out of 5 stars

Great products

Great products, competitively priced and quick delivery.

30 November 2025
Fotospeed logo

Reply from Fotospeed

Thank you for the review David, it's really appreciated.

Best wishes
Emma

Rated 1 out of 5 stars

Despite numerous phone calls

Despite numerous phone calls, I have still not been credited for an over payment due to being sent the wrong items.

6 December 2025
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Reply from Fotospeed

Thank you for the feedback, I have looked into purchase and from what I can see on the notes, as soon as the inks were returned, we issued a full refund as agreed.

Please let me know if you need a copy of the evidence of this refund. Some credit card companies can take longer than others to process the refund.

If you have any further questions, please just ask please let us know.

Best wishes
Emma

Rated 5 out of 5 stars

Great products at great prices (Black…

Great products at great prices (Black Friday), and I know there’s good support from Fotospeed too.

29 November 2025
Fotospeed logo

Reply from Fotospeed

Thank you for the great feedback David, we really appreciate you taking the time to give it.

Best wishes
Emma

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