easyfinancial Reviews 

1,165
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 679 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, politeness, and extensive knowledge. People appreciate the efficient and smooth service, noting that processes are often quick, simple, and easy to understand. The customer service is consistently highlighted for being outstanding, with representatives going above and beyond to assist. However, some customers also noted concerns regarding the payment process and loan terms. A few people experienced delays in receiving funds after approval or found that their payments did not significantly reduce the principal amount due to high interest. There were also instances where customers reported unexpected charges, issues with payout statements, or difficulties with income consideration during the application.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting representatives as efficient,... See more

Payment

Users describe ambiguous interactions with payment, with some reporting quick approval and same-day funding... See more

User experience

Consumers find the user experience to be positive, with many describing the process as simple, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sankeit is such an amazing member of your staff. He is always very polite, informative and helpful with all of my queries. Just hearing his voice makes my experience with easyfinancial such a treat. G... See more

Company replied

Rated 5 out of 5 stars

Easy going. Understands the economy. Made a 45 second call about 5 minutes as we were chatting about banking and investing in our uncertain time :)

Company replied

Rated 5 out of 5 stars

Being able to speak with people and not doing it all solely online, made my experience feel human. Julie from the Chatham location was very knowledgeable, and conveyed this knowledge to me very well.... See more

Company replied

Rated 5 out of 5 stars

This review is for Sankeit. He has been very helpful and patient while explaining everything to me. He very well explained me the balance amount on my profile, interest charges, loan insurance and pri... See more

Company replied


Company details

  1. Financial Institution
  2. Alternative Financial Service
  3. Car Finance and Loan Company
  4. Loan Agency
  5. Non-Bank Financial Service

Written by the company

easyfinancial is committed to providing Canadians with accessible, responsible, and personalized borrowing solutions. The company focuses on helping customers build their financial confidence through clear terms, compassionate support, and a straightforward application process. Whether customers are working to improve their credit or need support during life’s unexpected moments, easyfinancial is dedicated to helping them move forward.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

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4.2

All reviews

(1,165)

742 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service payment and staff

Service payment and staff

7 July 2026
easyfinancial logo

Reply from easyfinancial

Hi Abiodun, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. Went above and beyond!!

7 July 2026
easyfinancial logo

Reply from easyfinancial

Hi Lyle, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Sankeit was excellent to deal with

Sankeit was excellent to deal with. He understood what I was asking for, explained the options and still was able to complete my requests quickly and easily. I appreciate his kindness and efficiency.

7 July 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi Amanda, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Everything was fine

Everything was fine. My financial needs were met. Thank you.

6 July 2026
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Reply from easyfinancial

Hi Olamindotun, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Great service

Great service

6 July 2026
easyfinancial logo

Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

My experience with you on July 5 was…

My experience with you on July 5 was NUMBER ONE
I will make sure that all my friends and family know about your service.
I think you
Paula Sharko

5 July 2026
easyfinancial logo

Reply from easyfinancial

Hi Paula, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

Niraj in the kwc region was…

Niraj in the kwc region was exceptional! He went above and beyond to ensure that everything worked out as he mentioned. Thank you Niraj! You’re a star

6 July 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi Onwuzor we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 1 out of 5 stars

It is not Financial company

It is not Financial company, they are big financial cheater company in Canada, if you want to be owe money get $5000 lone from them and you'll be facing with hungry hyena herd for life time!!!

6 July 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Thank you for sharing your concerns, and we regret that we fell short of your expectations. Please contact us at 1-888-502-3279 so we can review the issue together and work toward a resolution.

Rated 5 out of 5 stars

Staff were very friendly and helpful

Staff were very friendly and helpful. Didn't have to go to bank and wait for money to be released.

6 July 2026
easyfinancial logo

Reply from easyfinancial

Hi Russell, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 1 out of 5 stars
easyfinancial logo

Reply from easyfinancial

We understand how inconvenient this situation has been for you, and we appreciate you bringing it to our attention. Our team can provide more detailed support if you call 1-888-502-3279.

Rated 5 out of 5 stars

Philip was very helpful

Philip was very helpful. He was polite and explained the whole process. We went over all the terms and he made sure I understood all.

6 July 2026
easyfinancial logo

Reply from easyfinancial

Hi Ellen, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

It was curtious

It was curtious, rapid and respectful.
But I'm still awayting to founds to be deposit....They said monday or perhaps tusday.

6 July 2026
easyfinancial logo

Reply from easyfinancial

Hi Claude, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Service was fast and process was easy

Service was fast and process was easy. Staff was courteous and helpful.

5 July 2026
easyfinancial logo

Reply from easyfinancial

Hi Daniel, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 4 out of 5 stars
easyfinancial logo

Reply from easyfinancial

Hi Claudia, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

The staff were awesome and very…

The staff were awesome and very knowledgeable. Very helpful in getting my loan within a few hours.

5 July 2026
easyfinancial logo

Reply from easyfinancial

Hi Jodi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 4 out of 5 stars

Good experience

Good experience. The lady I talked with was experienced and helpful.

5 July 2026
easyfinancial logo

Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

The experience was more than what I…

The experience was more than what I expected. Thank you very much for all the help that was above and beyond. ***** stars

5 July 2026
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

Great

Great. Thanks you for helping me.

5 July 2026
easyfinancial logo

Reply from easyfinancial

Hi Hoan, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

The experience was great

The experience was great. Wonderful service from the team. Very resourceful team

5 July 2026
easyfinancial logo

Reply from easyfinancial

Hi Gideon, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

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