easyfinancial Reviews 981

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and understanding approach, making the process smooth and comfortable. Many people highlight the excellent customer service, appreciating the personalized assistance and clear explanations provided. The service is often described as efficient and fast, with many consumers noting how quickly they received the funds they needed. However, some customers expressed dissatisfaction with the payment process, citing issues with e-transfers not arriving on time and unexpected fees. A few other people also felt that the interest rates were too high, leading to significant repayment amounts over time.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise the helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service. Many reviewers strongly recommend the service, praising... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting helpful, efficient, and... See more

Payment

People report ambiguous experiences with payment. Many customers express frustration, citing issues like... See more

Price

Reviewers highlight negative aspects of price, with many expressing significant dissatisfaction regarding... See more

Based on these reviews

Rated 4 out of 5 stars

I find what this company does do well is it gives people a second chance? Yes, the interest rates are high however, they still allow people to get back into the credit world and reestablish their cred... See more

Rated 5 out of 5 stars

Easy financial really helped me alot. Shiwali at the langstaff branch is an amazing financial representative. She walked me through the process every step of the way. I highly recommend her. When... See more

Company replied

Rated 5 out of 5 stars

I received professional service from Jasmeet. Their response was prompt and efficient like they promised. The loan is greatly appreciated and relieved me from a lot of stress. The monthly pay p... See more


Company details

  1. Financial Institution
  2. Alternative Financial Service
  3. Car Finance and Loan Company
  4. Loan Agency
  5. Non-Bank Financial Service

Written by the company

easyfinancial is committed to providing Canadians with accessible, responsible, and personalized borrowing solutions. The company focuses on helping customers build their financial confidence through clear terms, compassionate support, and a straightforward application process. Whether customers are working to improve their credit or need support during life’s unexpected moments, easyfinancial is dedicated to helping them move forward.


Contact info

4.1

Great

TrustScore 4 out of 5

981 reviews

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Rated 5 out of 5 stars

The lady named Arvinder is amazing

The lady named Arvinder is amazing. She took care of me and helped me very professionally and made me feel very comfortable in doing so, I couldn’t have asked for better service from her.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT use this service

Do NOT use this service! Paying them 500$/month and my principal hasn’t budged,in YEARS !This is a trap you have a very very hard time getting out of,if I knew then what I know now,I NEVER would have even CONSIDERED! this awful loaning institution,if I stop one poor soul from this endless cycle of paying it “down”, but seeing no progress on the bottom line,writing this review was worth it,haven’t missed a single solitary payment in four plus years as well,don’t get sucked in like I did!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Mary was very nice explained everything…

Mary was very nice explained everything to me through n through I was very pleased with her. Thank you again Mary.

13 April 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi Tammy, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Efficient and Caring

The efficiency of the proces that helped me when I really needed that help. Staff is so kind and professional, especially Dina.

12 April 2026
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Reply from easyfinancial

Hi Miguel, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Simone was awesome

Simone was, is amazing and very friendly and understanding and during the times we are in she went above and beyond. thank you so much.

24 March 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi Mike, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 1 out of 5 stars

Watch out

This Company that goes hand and hand with Spring Financial did a very bad move with my credit rating. It dropped 25 points due to a lie.
I was under the assumption that I was told the interest rate would be 9.99%
But it was 36%,
Of course I declined based on this lie, but the damage is done with my credit rating.
Horrible Horrible experience

4 March 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

We understand how inconvenient this situation has been for you, and we appreciate you bringing it to our attention. Our team can provide more detailed support if you call 1-888-502-3279.

Rated 1 out of 5 stars

This financial institution they are…

This financial institution they are thieves and not competent in what they are doing a complete lies and they don't even go by the documents but to cheat you and add extra to what you're not supposed to pay. Be care about them. They don't mean what is written In the documents. Stay away

21 March 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Thank you for sharing your concerns, and we regret that we fell short of your expectations. Please contact us at 1-888-502-3279 so we can review the issue together and work toward a resolution.

Rated 1 out of 5 stars

They say they approve all credit types…

They say they approve all credit types , but they don’t even respond to emails or phone calls and wen u finally get ahold of someone they deny you instantly, if your younge and still working on building credit don’t waste your time

2 April 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

We’re sorry you’ve had a difficult experience, and we want to ensure your concerns are addressed promptly. When you have a moment, please reach out to us at 1-888-502-3279 so we can assist further.

Rated 5 out of 5 stars

the best

They have been my helper, and I really appreciate them for helping people all over Canada, very understanding and may God continue to let this business grow to the next level.

12 December 2025
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi Aslam, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 1 out of 5 stars

So i took a very small loan of 6100…

So i took a very small loan of 6100 total. Yes i missed a few oayments that were defered. She said ot added about 1800 intrest. Ok fine but i made 21 payments which come to total of 5700 and they are saying i still owe more then what i originally started with after almost 3 years of paying. I will never do any bussiness with them again or easy home which i have been a customer of for years. Since they are connected to this scam of a lender. They rip off the people who are in a bind for the moment. DO NOT DO BUSSINESS WITH THEM. AND DONT WRITE SAYIMG TO CALL I ALREADY CALLED AND U STILL TRYIN TO SAY THE SAME THING. TOILET PAPER MATH IS WHAT UR DOING.

1 April 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

We’re sorry to hear about your recent experience and understand how frustrating this must have been. We’d love to have the opportunity to investigate further. Please call our Customer Service team at 1-888-502-3279 so we can look into this right away.

Rated 5 out of 5 stars

I have a question about this company

I have a question about this company
Company said I was approved for 3 thousand but they want me to pay a hundred and fifty up front anybody else been throug this, is this legit or a scam?

31 March 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Thank you for sharing your concerns, and we want to ensure your concerns are addressed promptly. When you have a moment, please reach out to us at 1-888-502-3279 so we can assist further.

Rated 5 out of 5 stars

Amit was super efficient

Amit was super efficient, answered my questions promptly and in a satisfactory manner. He was also very empathetic of my situation and offered a great solution. Thank you, Amit!

1 April 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi JaCate, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Staff great

19 March 2026
easyfinancial logo

Reply from easyfinancial

Hi Joanne, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

No Pressure

Amit was efficient in assisting with exactly what I was requesting without any additional pressures.

31 March 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi Mardell, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

Approval Process

the speed and efficincy of tne approval process

22 March 2026
easyfinancial logo

Reply from easyfinancial

Hi Mohammad, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

I had the pleasure of dealing with a…

I had the pleasure of dealing with a representative named Sankeit today and on one previous occasion. As a previous call centre manager it was refreshing to have someone who listened attentively, addressed the issues, empathized and make you feel comfortable about his abilities. By far one of the best experiences I’ve had dealing with people on the phone. It’s good to know that there are still some who have an appreciation for what they do when handling customers.

25 March 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi Christopher, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Excellent service with Shihab whom i…

Excellent service with Shihab whom i dealt with.
He was polite.

21 March 2026
easyfinancial logo

Reply from easyfinancial

Hi Sandra, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

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