Dokteronline.com | Your online health service Reviews 

2,104
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I am so pleased with doktoronline.com. The process of the doctor consultation was extremly professional and was very happy with the treatment course of prescribing the medication i needed. I was sent... See more

Company replied

Rated 5 out of 5 stars

I ordered my medicine on December 4 and was able to pick up the package on December 6. The whole process was incredibly simple and quick, I wish I had ordered from Dokteronline a long time ago instead... See more

Company replied

Rated 5 out of 5 stars

Everything was very well explained. I had no problems with ordering or delivering. Will most likely use when needed next time. Best regards

Company replied

Rated 5 out of 5 stars

So many good things! The delivery was fast even though it came from abroad. The quality of the product I ordered is superb! Once I received the product they reached out asking if I had any questions o... See more

Company replied

Company details

  1. Online Prescription Medication Vendor
  2. Physician Referral Service

Written by the company

Dokteronline.com är en informativ hemsida och online hälsoservice som kan hjälpa dig med att begära en läkarkonsultation. Dokteronline.com erbjuder själva inte några produkter, men ordnar också på din begäran den rätta behandlingen för din åkomma eller besvär. Vi kan sätta dig i kontakt med registrerade EU-läkare och apotek som vi har tillträde till. Då det gäller receptbelagd medicinering avgör en läkare genom en konsultation om den av dig valda receptbelagda medicineringen är lämplig för dig. Godkända beställningar behandlas av apoteket och levereras så snabbt som möjligt hem till dig. Så enkelt kan det vara.

http://www.dokteronline.com/se/

Written by the company

PÅLITLIGHET
Dokteronline arbetar endast med officiella, oberoende läkare från Storbritannien. Apoteket som levererar läkemedlen är också det största internet- och postorderapoteket i Storbritannien.
DISKRET UTSKICK
Alla mediciner skickas på ett diskret sätt från ett europeiskt apotek. Detta görs i en neutral förpackning, så att allt sker så diskret som möjligt.
ENKELT
Hos Dokteronline kan du beställa mediciner och läkemedel online och få dessa medikament hemskickade på ett enkelt sätt. Du sparar alltså mycket tid: du behöver inte längre vänta hos läkaren eller på apoteket.
SNABB LEVERANS
Förfrågningar skickas samma (arbets-)dag till en av de anslutna läkarna. Denna kommer att försöka bedöma din förfrågan samma dag. När en läkare förskriver ett recept till dig så går detta vidare till ett av de anslutna apoteken, som i sin tur så snabbt som möjligt skickar ut produkten. Så när din betalning har gått igenom, tar det ca 2-4 dagar innan du har din beställning.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,104)

195 reviews in the last 12 months

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Rated 2 out of 5 stars

I can accept to pay a little bit more…

I can accept to pay a little bit more for the discretion of being able to explain my problems online and getting the proper treatment without hassle. But some of the meds costs ten times more than if you get them from a regular visit to your health care. Not really fair.

2 October 2020
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Erik,

Thank you for your review and comments.

Please be informed that all prices as mentioned on our website, include the price of the doctor's consultation, the price of the medication and also the shipping fees. No extra costs are involved and we always try to keep our prices as attractive and competitive as possible.

We thank you for your trust in Dokteronline.com and for taking the time to leave a review.

Kind regards,

Customer Services Team - Dokteronline.com

Rated 5 out of 5 stars

So thankful

This is the second review I am writing here because I am so thankful and want everyone to know how much I appreciate Dokteronline.com ❤️❤️❤️❤️❤️

2 July 2020
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Ms. / Dear Mr J.E.,

Thank you very much for your kind words and for your reviews. We are thrilled to read that you are very happy with our services.

We are also very grateful to you for choosing Dokteronline.com as your service provider. It is our desire to keep you satisfied with our services and we look very much forward to serving you for many more years to come.

Kindest regards,

Customer Services Team - Dokteronline.com

Rated 5 out of 5 stars

I received really fast support

I received really fast support, good questionnaire before that
Really fast delivery! Fore sure a 5 star service

22 June 2020
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Ms. Maria%20Roman,

Thank you very much for your 5-star review and for taking the time to leave a review. It is much appreciated.

Thank you for choosing Dokteronline.com.

Kindest regards,

Customer Services Team - Dokteronline.com

Rated 5 out of 5 stars

Excellent service!

Excellent service! With great value!
Very much solution oriented with the customer in focus.
Thank you!

14 November 2019
Unprompted review
Rated 5 out of 5 stars

I have had no bad experiences with this…

I have had no bad experiences with this company whatsoever, allways fast deliveries and helpful customerservice, my last order was’nt complete but they sorted it out in a very rapid manner. And its mr, not ms ;)

10 July 2019
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Ms. Hellström,

Thank you for placing a positive review on Trustpilot and we would like to thank you for your kind words and looking forward seeing you again on Dokteronline.com.

Best regards,
Customer service - Dokteronline.com

Rated 1 out of 5 stars

I want to express my dissatisfaction…

I want to express my dissatisfaction for getting delivery of a generic Indian made antibiotic instead of the as announced product of Pfizer Zithromax. I know that the answer to my claim is always: the brand is subject of availability. However, besides the Pfizer product, there are plenty of European brands (e.g., Sumamed, Slovenia and also others, Swedish made, Portuguese made, Irish made). I remain with the impression that Dokteronline in order to maximize its profit sends the cheapest of the cheap product. Too bad. I'm afraid to take Indian made medicines. In any case, the whole purchase is obsolete and useless. The process of ordering and delivery was good enough, but ultimately everything's spoiled by the doubtful quality of the product you send. I know the Indian brand is registered in Europe, but this does not change anything. Many doubtful brands are registered in Europe. I will not take this product. I will also advice anyone not to purchase anything from your company.

25 November 2018
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Gueorguiev,

Thank you for placing a review.

We have sent you a reply on your email last Monday regarding your dissatisfaction.

The brand that you receive depends on the availability of stock at the pharmacy handling your order. Images shown on our website are used for illustration purposes only, as explained in our General Terms & Conditions. This means the brand that you receive may differ from the image shown.
Note that all medicines are registered with the European Pharmaceutical agency and are solely dispensed by registered European pharmacies. This also means that the European Pharmaceutical Agency approves all medication offered by the pharmacies.


If you do have more questions you can always contact the customer service.

Kind regards,
Customer Service - Dokteronline.com

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