Dokteronline.com | Your online health service Reviews 1,995

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I ordered my medicine on December 4 and was able to pick up the package on December 6. The whole process was incredibly simple and quick, I wish I had ordered from Dokteronline a long time ago instead... See more

Company replied

Rated 5 out of 5 stars

So many good things! The delivery was fast even though it came from abroad. The quality of the product I ordered is superb! Once I received the product they reached out asking if I had any questions o... See more

Company replied

Rated 5 out of 5 stars

I haven’t had any problems so far with this site, everything I’ve ordered turned up in time and it’s good quality. 👍

Company replied

Company details

  1. Online Prescription Medication Vendor
  2. Physician Referral Service

Written by the company

Dokteronline.com är en informativ hemsida och online hälsoservice som kan hjälpa dig med att begära en läkarkonsultation. Dokteronline.com erbjuder själva inte några produkter, men ordnar också på din begäran den rätta behandlingen för din åkomma eller besvär. Vi kan sätta dig i kontakt med registrerade EU-läkare och apotek som vi har tillträde till. Då det gäller receptbelagd medicinering avgör en läkare genom en konsultation om den av dig valda receptbelagda medicineringen är lämplig för dig. Godkända beställningar behandlas av apoteket och levereras så snabbt som möjligt hem till dig. Så enkelt kan det vara.

http://www.dokteronline.com/se/

Written by the company

PÅLITLIGHET
Dokteronline arbetar endast med officiella, oberoende läkare från Storbritannien. Apoteket som levererar läkemedlen är också det största internet- och postorderapoteket i Storbritannien.
DISKRET UTSKICK
Alla mediciner skickas på ett diskret sätt från ett europeiskt apotek. Detta görs i en neutral förpackning, så att allt sker så diskret som möjligt.
ENKELT
Hos Dokteronline kan du beställa mediciner och läkemedel online och få dessa medikament hemskickade på ett enkelt sätt. Du sparar alltså mycket tid: du behöver inte längre vänta hos läkaren eller på apoteket.
SNABB LEVERANS
Förfrågningar skickas samma (arbets-)dag till en av de anslutna läkarna. Denna kommer att försöka bedöma din förfrågan samma dag. När en läkare förskriver ett recept till dig så går detta vidare till ett av de anslutna apoteken, som i sin tur så snabbt som möjligt skickar ut produkten. Så när din betalning har gått igenom, tar det ca 2-4 dagar innan du har din beställning.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

You are the best

You are the best. Best service and fast delivery.

16 April 2026
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear  Ms. Ohlsson,

Thank you very much for awarding our services a fantastic 5-star rating.

We are truly pleased that you had such a positive experience. It would be our pleasure to assist you again in the future, and we look forward to welcoming you back.

We wish you all the best and a wonderful day.

Kind regards,

Customer Service Team - Dokteronline

Rated 5 out of 5 stars

Fast and efficient response

29 March 2026
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Kevin,

Thank you very much for your kind review and for taking the time to share your feedback.

We are delighted to hear that you are satisfied with our service. Your positive comments truly mean a lot to our team.

We look forward to assisting you again in the future and send you our very best wishes.

Kind regards,

Customer Service Team - Dokteronline

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, a little expensive, but good.

12 February 2026
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Carl,

Thank you for rating our services with a fantastic 5 stars!

We’re pleased to hear that you were satisfied with the fast delivery. We also appreciate your honest feedback regarding the pricing—your comments help us continue improving our services. We hope that we can continue to support you in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,
Customer Service Team – Dokteronline

Rated 5 out of 5 stars

Very fast and professional service

Very fast and professional service. Will use their services again.

19 January 2026
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Carter,

Thank you for rating our services with a fantastic 5 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,

Customer Service Team - Dokteronline

Rated 5 out of 5 stars

Lightning fast delivery and the support…

Lightning fast delivery and the support is always very helpful and friendly :-)

1 November 2025
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Jens,

Thank you very much for your kind review and for taking the time to write it. 

We are very pleased that you are so satisfied with our service and you honor our friendliness. 

We hope we can continue to be of service to you and send you our best wishes.

Best regards,

Customer Service Team - Dokteronline

Rated 5 out of 5 stars

Super-fast service

Super-fast service and always has in stock what I need. Excellent!

1 December 2025
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear  Ms. Susan,

Thank you for rating our services with a fantastic 5 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,

Customer Service Team - Dokteronline

Rated 5 out of 5 stars

Service was way over expectation and…

Service was way over expectation and delivery 🚚 ultra fast. A dream come true solution overall

15 July 2025
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Bäste herr Henriksson,

Tack för att du betygsätter våra tjänster med fantastiska 5 stjärnor!

Vi hoppas att vi kan fortsätta att stödja dig med våra tjänster i framtiden och skulle gärna se dig igen.

Vi önskar dig all lycka och en riktigt bra dag!

Bästa hälsningar,

Teamet för kundservice - Dokteronline

Rated 5 out of 5 stars

Very fast delivery 🚚 straight on .

Very fast delivery 🚚 straight on .. great insights of professional care to meet client expectations

29 November 2024
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Henriksson,

Thank you for rating our services with a fantastic 5 stars!

We hope that we can continue to support you with our services in the future and would be happy to see you again.

We wish you all the best and have a great day!

Best regards,

Customer Service Team - Dokteronline

Rated 5 out of 5 stars

All went smooth

18 April 2024
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Pasma,

Thank you very much for your kind review and for taking the time to write it.

We are very pleased that you are satisfied with our service.

We hope we can continue to be of assistance to you and send you our best wishes.

Customer service - Dokteronline

Rated 5 out of 5 stars

Quick delivery, medication works

Quick delivery, uncomplicated orderprocess, the medication always works.

25 January 2024
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. / Dear Mrs. Stöhr,

Thank you very much for your kind review and for taking the time to write it.

We are very pleased that you are satisfied with our service.

We hope we can continue to be of assistance to you and send you our best wishes.

Customer service - Dokteronline

Rated 5 out of 5 stars

Great doctors

Great doctors, fast delivery, and very trustworthy. I definitely recommend this website and I’m very thankful for it.

15 November 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. / Ms. Kate,

We thank you very much for sharing your feedback about our platform, we appreciate this very much.

Glad we could be of service to you and that you are satisfied with the services we provided.

We wish you a pleasant day & all the best.

Best regards,

Klantenservice Team - Dokteronline

Rated 5 out of 5 stars

Serious and helpful

28 September 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Rode,

thank you very much for your kind evaluation and for taking the time to write it.

We are very pleased that you are satisfied with our service.

We look forward to being of assistance to you in the future and send you our best regards.

Customer service - Dokteronline

Rated 1 out of 5 stars

Refuse to give my money back though I never recieved my prescription

De vägrar återbetala mina 1319kr trots att jag aldrig fick min leverans och inte heller några email om att de kommit (som de påstår att de skickat), har även kollat i spam. Jag informerade att jag kommer göra en polisanmälan och då skulle hon prata med chefen imorgon och återkomma. Får jag ingen återkoppling eller framförallt återbetalning så kommer jag lägga en polisanmälan samt gå via kronofogden. Tänker inte betala för en vara jag inte fått. De vägrar återbetala något som inte tillhör dem.

I got a prescription and waited for it. My pills never arrived and I paid 1319 Swedish for them (almost 111€/119$). When I logged in it said that the pills are being returned to sender. I got in touch with costumers service and they said they've sent notification via mail but I have not recieved any mail from them (ofc checked spam folder as well). Now they refuse to give me my money back.
Scammers.
The person on costumers service said she would talk to her boss tomorrow and they would get back to me, after I told her I was going to contact the police. If they do not contact me tomorrow I'm will make a report to both the police and kronofogden.

5 September 2023
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Ms. Natalía Katla Anastazja Ásbjör 

Thank you for sharing your feedback with us.

Our partnering pharmacies ship orders with registered mail. Sometimes the courier service company may contact you to make a delivery appointment, but we always advice customers to be proactive in following the status of the delivery via the tracking link that is uploaded as soon as the order is dispatched.

Should the courier service not find anyone to receive the parcel, most of the times, the package is stored at a courier service location for max 7 days.
In the meantime, you can always contact us or contact the courier service, or even go in person to collect the parcel just by showing your ID card.

If after 7 days the package is not collected and no arrangement is made concerning the delivery from the part of the recipient, the parcel is returned to the sender. Then, even when a package is returned, our Customer Service is very efficient in following up with the customers and arrange a reshipment of the medicine. Regretfully, once the terms have expired, we can no longer request a reshipment, and the medicine that was returned by law has to be destroyed. For this reason, a refund is not possible. 

When looking at this process, you can see that our customers have a lot of opportunities and enough time to get in contact with us or to answer our e-mails so that a new delivery can be planned. Unfortunately, this process has limitations in terms of how long we can wait for a reply from the customer.

Despite this specific situation, we have contacted you via e-mail recently offering you a possible solution to this problem so that you can still get your medicines. We hope that by this means you can get our message that you can reply to our e-mails concerning this order. 

We thank you in advance for your attention and we hope that this problem can be solved at your satisfaction. 

Warm regards,

Customer Service - Dokteronline

Rated 5 out of 5 stars

Highly recommended

I ordered my medicine on December 4 and was able to pick up the package on December 6. The whole process was incredibly simple and quick, I wish I had ordered from Dokteronline a long time ago instead of fighting to even get seen by a doctor, much less get the prescription I needed. Yes, the medicine costs much more this way, but it's well worth it to avoid the hassle of dealing with severely understaffed health centers that don't seem to know what they're doing... Highly recommended service.

5 December 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Anna,
Thank you very much for your positive feedback and for your recommendation after using our platform. This is much appreciated.

We also thank you for taking the time to leave this review.

Kindest regards,
Customer Services Team - Dokteronline.com

Rated 1 out of 5 stars

unethical prices for returning customers

While the selection and delivery of the product itself is nothing to complain about, the choice of dokteronline to double the price for my prescription compared to my last order a few months ago is in my opinion very unethical behaviour.

This was seemingly only limited to my IP address, as when I did the same order minutes later on my phone (which was not connected to the local wifi), the original price was once again available.

This could have cost me hundreds of euros if I'd not paid attention.

Pay attention when ordering from this company, especially if you are making an additional order from your first purchase.

16 October 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Anonymous,

Thank you for your feedback.

Unfortunately, we are unable to locate an order in our system under the name you provided. Furthermore, you did not specify an order number, so it is also not possible for us to locate an order using this.

Furthermore we ask you to proof that prices change under different IP addresses. This is most important since we have to assume a default.

You are welcome to contact us directly so that we can help you further.

With kind regards

Customer Service Team - Dokteronline

Rated 5 out of 5 stars

So many good things!

So many good things! The delivery was fast even though it came from abroad. The quality of the product I ordered is superb! Once I received the product they reached out asking if I had any questions or needed any help. And I highly appreciate it when it's easy to follow the status of one's delivery, especially when the content is very important. People are increasingly demanding efficient delivery and a good user experience. And I think Dokteronline delivered that. On top of this, I just wanna say that you saved me when Swedish healthcare failed. This country can be rather uptight sometimes so thanks for literally saving my summer.

10 June 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr Anderson,

Thank you very much for your positive rating and for sharing your experience with us.
We are happy to hear that you are pleased with our services and hope to serve you as well in the future.

Kindest regards,

Customer Services Team - Dokteronline.com

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