Telephoned to make appointment to discuss funeral plans for myself and husband (hopefully not in the near future) We were greeted by a very friendly lady who explained the plans. She was very helpf... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Having used Dignity for a pre paid plan for my Mother sixteen years ago my husband and I decided that we would like to arrange our own funerals so that our children are relieved of the stress at su... See more
Company replied
Funeral Directors, J H Kenyon, Fulham Broadway Our experience for our dearest Mum’s funeral went so smoothly and the service we received was truly exceptional. Our heartfelt thanks go to Debb... See more
Company replied
Ross was kind and considerate, taking the time to explain things. His friendly manner put me at ease and it was a pleasant experience, as opposed to the stress and anxiety of dealing with a funeral... See more
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Company details
Written by the company
Dignity is one of the UK’s most trusted providers of Funeral Services and Prepaid Funeral Plans, serving over 800 local communities nationwide.
Contact info
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, United Kingdom
- 0808 258 0719
- www.dignityfunerals.co.uk
4.8
Excellent
4K reviews
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Charles Embltons are simply amazing!
Was so simple and made so personal yet very affordable. Can’t recommend Charles Embltons enough
14 July 2026
Reply from Dignity Funerals
Dear Kaitlin,
We are so happy to hear that the Charles Embleton team provided you with such a simple and personal experience. We truly appreciate your kind words.
Very informative staff
I had my appointment at Haynes Funeral Directors in Eccleshall. A very nice lady named Rebecca explained all the different options and what they covered. I was able to explain my wishes and obtain the relevant plan.
14 July 2026
Reply from Dignity Funerals
Dear Irene,
We're so glad to hear that Rebecca and the Haynes team assisted you with your wishes and provided clarity on your options. Thank you for your kind words.
Very friendly and welcoming explaining…
Very friendly and welcoming explaining the brochure and answering any questions I had Kirsty is 5star making you feel at ease
14 July 2026
Reply from Dignity Funerals
Dear Patricia,
We're so glad to hear you had such a positive experience and felt at ease thanks to Kirsty. We appreciate your kind words.
Reply from Dignity Funerals
Dear Brian,
We're so glad to hear you had a positive experience with our service. We truly appreciate your kind words.
Staff on the phone helped me complete…
Staff on the phone helped me complete my funeral plan as I was having trouble on the website. (My fault not theirs!) They explained everything thoroughly and made sure I was happy before proceeding
15 July 2026
Reply from Dignity Funerals
Dear Demi,
We're so glad our team could assist you with your funeral plan. We always aim to provide thorough support and ensure your peace of mind. Thank you for your kind words.
Reply from Dignity Funerals
Dear Kathy,
We are so happy to hear that our staff provided you with a kind and pressure-free experience. We truly appreciate your wonderful feedback.
Everything went fine until I received…
Everything went fine until I received someone else's plan.i have not yet received the correct papers......
7 July 2026
Reply from Dignity Funerals
Dear Jacqueline,
We sincerely apologise for the mix-up with your plan and that your experience didn't meet expectations. We hope that you've now received the correct documents.
We would like to understand more about your experience to see if we can help resolve any concerns. If you're willing to speak to us directly, please contact us at complaint.resolutions@dignityuk.co.uk.
Thank you for bringing this to our attention.
very helpfull and explained everything…
very helpfull and explained everything to me ckearly
7 July 2026
Reply from Dignity Funerals
Dear Janet,
We're happy to hear that our team clearly explained everything and were helpful. Thank you for your kind words.
It was exactly as I wanted it to before…
It was exactly as I wanted it to before my sister
14 July 2026
Reply from Dignity Funerals
Dear Elizabeth,
We're so happy to hear you had a positive experience. Thank you for your wonderful feedback.
Kirsty was very friendly made you feel…
Kirsty was very friendly made you feel at ease she went through the brochure and explained everything and answered any questions myself and my husband had we would definitely recommend and give Kirsty a 5star rating
14 July 2026
Reply from Dignity Funerals
Dear Patricia,
We're so happy to hear about your positive experience and that Kirsty made you feel at ease. We appreciate you sharing your kind words and recommendation.
Very helpful and professional…
Very helpful and professional ,explained everything clearly. Put us at ease and knowing everything will be done to our satisfaction.
7 July 2026
Reply from Dignity Funerals
Dear Colin,
We're so glad our team provided clear explanations and put you at ease. We appreciate your kind words.
Aberdeen Funeral Home
Very professional , first class service , have dealt with this funeral home for many years , would recommend
14 July 2026
Reply from Dignity Funerals
Dear Susan,
We are deeply grateful for your kind words and continued trust in our services over the years. It means a great deal to us that Aberdeen Funeral Home could provide professional and first-class service during such sensitive times. Thank you again for your recommendation.
Reply from Dignity Funerals
Dear Mr Saunders,
We're happy to hear that our team was helpful and easy to deal with. We appreciate your kind words.
Friendly and informative with good…
Friendly and informative with good ideas and not pushy in any way.
13 July 2026
Reply from Dignity Funerals
Dear Anthony,
We're delighted you found our team helpful and supportive. We appreciate your kind words.
It was so easy I lnew what I wanted &…
It was so easy I lnew what I wanted & within an hour I was sorted out
6 July 2026
Reply from Dignity Funerals
Dear Ruth,
We're delighted you found our service so efficient and straightforward. We appreciate your kind words.
We made our appointment at Agars in…
We made our appointment at Agars in Malton. Laurel was fantastic and took us through the whole process veery professionally. Would highly recommend the process!
9 July 2026
Reply from Dignity Funerals
Dear Heather,
We're so glad to hear about your positive experience and that Laurel and the Agars team provided professional assistance. Thank you for your kind words.
Made appointment
Made appointment, for my funeral
At bishopsworth Bristol
Rachel made me feel so welcome and comfortable
Rachel made it feel relaxed, didn’t find it hard to book my own plans
6 July 2026
Reply from Dignity Funerals
Dear Beverley,
We're so pleased to hear that Rachel and the Bishopsworth team made you feel welcome and comfortable during such an important appointment. We appreciate your kind words.
Reply from Dignity Funerals
Dear Marlene,
We're so glad to hear that you found our set-up process to be friendly, quick, and easy. We truly appreciate your kind words.
We cannot thank everyone at the funeral…
We cannot thank everyone at the funeral parlour enough for the care, compassion, and professionalism shown to our family during such a difficult.
From the very first meeting, every member of staff treated us with kindness, respect, and general understanding.
We were guided through every step of the arrangements with patience and sensitivity.
The funeral itself was beautifully organised, and every detail was handled with the utmost care and dignity.
We are truly grateful for the exceptional support and compassion we received.
We would recommend this funeral parlour to anyone looking for a caring and professional service
Thank You
The McFadden family x
13 July 2026
Reply from Dignity Funerals
Dear Jean and the McFadden family,
We are deeply touched by your kind words and truly appreciate you taking the time to share your experience. It was our privilege to support your family during such a sensitive time. We are grateful to know our care, compassion, and professionalism provided some comfort. Your recommendation means a great deal to us.
Reply from Dignity Funerals
Dear Andrew,
We're so glad to hear you had such a positive experience with our service. We appreciate your positive feedback.
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