Crown Pavilions Reviews 349

We had to redesign our garden and move the Pavilion to a new spot just a very a few steps across the garden. The job which was booked in for 2 days, but completed in one due the efficiencies of the team on site.
Both very pleased with the original installation and also the re installment.
I would definitely recommend Crown Pavilions if you are considering a purchase.

Crown constructed a bespoke Sandringham garden room for us, to house a gym and sound proofed rehearsal studio. They are an absolutely brilliant company who provided a first class service from the first to the last engagement. The garden room is absolutely stunning thanks to an expert team of planning consultants, designers and builders, with a special mention to the Crown project manager who coordinated the build superbly and the decorator whose skill and excellent attention to detail has left us with a beautiful space that we absolutely love. They might be high end but you certainly get what you pay for (and more)!

Choosing the right provider for our garden room took some time, but opting for the Crown Sandringham turned out to be an excellent decision! We’re thrilled with it; it has truly transformed our space. The entire Crown team was outstanding throughout the entire process. For anyone else facing the same decision-making dilemma, we wholeheartedly suggest this option. 5/5

Quick, friendly, informative, and cleaned up after them. The installation was excellent, and the service from the original point of contact in the office was all very professional.

Our pavilion build was an excellent experience from start to finish. We worked with multiple people throughout the build and every one was helpful, trustworthy, and the workmanship was outstanding. This truly is a rare company and I wholeheartedly recommend Crown if you are in the market for a new pavilion or garden room.

The whole experience from initial contact to completing our order was clear, effective and easy. Julia is really efficient, has great inter personal skills and listened carefully to our requirements and preferences, with thought & understanding, making the whole process a pleasure really. We're now looking forward to having our Crown Pavilion Tudor dream, transformed into reality just in time for Spring 2026. We highly recommend the whole team involved. Thank you so much

Crown Pavilions offered a transparently good value deal on an ex-display Elizabeth pavilion. They accepted the delay whilst planning permission was achieved, communicated clearly and promptly throughout; thank you Grace - and then Thomas and David did an expert job in building the jigsaw on our base. Result: beautiful, weathered building on time, with no hassle. Well done and thanks to Carl and the whole team.

Wow. This is my first ever Trust Pilot review but I just felt compelled to give some great feedback. Amazing quality of product and incredible customer service…..probably the best I have experienced. Every single person and time we have dealt with the team from sales, to installation and customer service has been first class. This company deserves to do very well and are getting everything right. Well done all at Crown Pavillion.

I had an amazing experience with this company. They built a garden room for us, and it’s absolutely beautiful. The craftsmanship is top-notch, and the whole process was smooth and professional. Special thanks to Matthew and Stephanie for their outstanding service and attention to detail. Highly recommended

This is the second time we have engaged Crown Pavilions. Having worked with the sales team on a bespoke shelter for our hot tub, the team came to install - the same team as the team that installed the garden room previously. What to say? brilliant job, excellent workmanship, very tidy working team - fantastic result. Thank You (again).

We are very pleased we chose Crown Pavilions for our garden room project. The whole experience has been excellent from customisation of the design, quality and speed of the build and excellent communication throughout.

John Simmons did a fantastic job with customising the design to our requirements. He was incredibly knowledgeable about the design of the buildings and what could be achieved. Stephanie Hody was the project manager and kept us informed of every detail. We had 2 build teams for the structure and the fit out and they both worked very quickly and delivered a high quality building.

What a fantastic company!

I first met Lindsey @ Altons, who had a great knowledge of the garden room I was after.

I was then in touch with Stephanie who seamlessly organised the build and ground work necessary. It made the whole process so easy. No question was ever too much trouble. She was always so professional and friendly.

The fitters, Zydrunas & Virgis were incredibly hard working (especially in the heat!) to ensure the build was finished on time. They were efficient, took great care & had a keen eye for detail, extremely tidy and ever so polite.

THANK YOU!

From start to finish this company has been absolutely amazing to deal with.

A special thank you to John Simmons who dealt with my request initially and then Grace Bowen and the two lads who came out to install on the day who were polite very tidy and very efficient and did an incredible job.

I could not recommend this company enough and the end result is of the highest standard.

Thank you to everyone who has made my Crown Windsor Pavillion happen.

The company they also recommended to do the base and electrics have also been extremely good.

I can’t thank you all enough.

This is not about a recent build.
Nearly three years ago we decided to erect a garden room in our garden. All I can say, it was one of tge best decisions we ever made.
The quality of the room is outstanding and when I had a small problem last year, the company swiftly and courteously resolved it.
I use it most days, even in the winter and I just want to recommend this company for its professional after service.

A very, very professional company in every respect. They have delivered me with more than I expected, product wise, and customer service wise. I purchased an ex display Ascot Gazebo from them. The product is top quality, as is the customer service, which other companies could learn from. You are buying a quality product which is a large outlay and would expect the product and service to match the cost, which it does. I was kept informed of progress from the start of my order to the installation of the Gazebo. I never fealt, that I was being pushed to buy the product by the salesman at any time at the show site I visited, this made me feel reassured as I hate pushy salesmen.

The installation team arrived on time, and were experts at at their job, and although it rained throughout the installation, they worked tirelessly to complete the installation.

Although, this was an ex display Gazebo, it was in as new condition when it arrived and installed. Crown went the extra mile, they even put a new cedar shingle roof on it, which I never asked for. Also they put a brand new back panel on, and the whole Gazebo had been sanded down at the factory, it now looks like a brand new Gazebo. Crown also supplied a brand new infrared heater and lights for the interior. Quite frankly I cannot believe how they went out of their way to supply me with a product that looks brand new. Crown have done me proud they did everything they said they would to the letter.

You need look no further than Crown Pavilions for a top qualty product matched with top qualty customer service - you get what you pay for in the end!

I would go as far as to say, that this is probably the best company for product and service, that I have dealt with. All in all a very refreshing experience and a special thanks to Grace, Matthew and the installation team for making it that way.

We deliberated a lot on which provider to use for our garden room before going for the Crown Sandringham, and what a good choice it was! We love it, it’s a game changer for us and the whole Crown team were fantastic from the first step to last. Would highly recommend to anyone else that is stuck in the same stage of deliberation as we were! 5/5

They did what they said, when they said

Excellent communication throughout
Beautiful garden room superbly fitted out
Very pleased with it

Excellent quality build of my new gym. Really good customer service and great installation team.

The experience started extremely badly with numerous issues around the incorrect sighting and uneven heights of the Weybridge Summerhouse and Serenity shelter. The serenity shelter needed to be completely deconstructed, landscapers needed to lower the ground and new platform screws in the ground needs to be relaid as the Shelter and Sumerhouse were not aligned and also of differing heights

I contacted one of the directors, Minde who was exceptionably helpful and practical and eventually all matters were resolved completely. Their customer care team (Grace gets a shout out) were at all times friendly polite and helpful. This is a company whose reputation is extremely important and they followed through on exactly what was needed to solve the our issues