Credit Glory LLC Reviews 

10,009
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 726 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, knowledgeable, and professional, often going above and beyond expectations. People frequently highlight the excellent customer service, noting representatives' patience, kindness, and ability to provide clear explanations and solutions, contributing to a smooth user experience. However, some customers also noted concerns regarding transparency about service fees and payment structures, feeling that initial information was sometimes unclear or incomplete. A few other people also felt that promises about debt resolution were not always fulfilled, leading to dissatisfaction with the service provided.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising individuals for being... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, polite, and knowledgeable... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing satisfaction with the help... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the helpfulness and friendliness... See more

Payment

Consumers find payment processes to be unclear, with some reporting unexpected charges and delays in funds... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more

Rated 5 out of 5 stars

I had been putting off making this phone call but was absolutely pleased with the customer service I received. The lady I spoke with was helpful, completely honest and a genuine pleasure to work with... See more

Rated 5 out of 5 stars

Ava was extremely professional, knowledgable, personable and very patient when dealing with my husband and I today. She thoroughly explained the program and how it would benefit and significantly impa... See more

Rated 5 out of 5 stars

We worked this morning with Chantel to discover that TruAccord had mistakenly or fraudulently signed my daughter up for a collections debit from her checking account. Chantel was extremely patient wit... See more


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(10,009)

731 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent & Outstanding Service

The representative provided expert service and and the utmost detailed explanations of what to expect. He was extremely knowledgeable and most of all patient and understanding concerning my situation.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Terrance Cousin was incredible

Terrance Cousin was incredible. His passion on helping people in my situation get out of debt and to be able to help me get out of debt and to know that somebody like that is back there who has my back in his sense when he didn’t need to he is incredible. He was great and I appreciate everything you did for me.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

The service, honesty, and kindness.

Mr. Rajay was a breathe of fresh air. He explained everything to me to where I can understand. He even got me approved to pay $199 4/23 & and pay the rest on 5/7. The amount to get started was $479 and the fact that I have a long line of retired vets it helped me out! I'm thankful to God that I took this leap of faith and I pray that my credit gets higher & better! With CREDIT GLORY I KNOW IT WILL!!!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

I spoke with Makayla Shaw she explained…

I spoke with Makayla Shaw she explained everything to me laid out my options for me and was extremely helpful and knowledgeable. She made my experience AWESOME!!! She is a hidden gem with ya’ll. She was able to get me what I needed very quickly and I am grateful for that.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Rigo was absolutely So kind

Rigo was absolutely So kind, patient, knowledge and thorough in explaining all aspects of my credit extensively.
I really appreciate him for making my financial outlook optimistic and happy.
Thank YOU

22 April 2026
Unprompted review
Rated 1 out of 5 stars

If I could put zero stars I would!!

If I could put zero stars I would!!

I called a number listed for LVNV Funding to negotiate a debt and was routed to Credit Glory. I clearly stated multiple times I did NOT want credit repair services—only to settle my $2,700 debt. The rep (Renee) repeatedly reassured me they would not dispute anything and would only help resolve the account, saying it could be handled for $1,500.

I told her I was driving, in a rush, and couldn’t review documents. She said they were only for verification, so I trusted her and agreed.

Within 3 business days, I called back for confirmation and was told I had been enrolled in a credit repair program instead. Jose, a very rude account manager, refused to help with my debt and denied refunding the $698 I paid, claiming services were provided—which is false.

I never authorized credit repair services. I was misled and taken advantage of. This company is deceptive and predatory.

14 April 2026
Unprompted review

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