Credit Glory LLC Reviews 9,887

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often highlighting their patience and ability to explain complex information clearly. Many people found the customer service exceptional, appreciating the detailed guidance and support provided, which made them feel confident in addressing their credit concerns. The overall service is frequently described as efficient and easy to understand, with many consumers recommending the company. However, some customers also noted issues with payment and the user experience. A few people reported that despite paying for services, they saw no change in their credit and experienced difficulties getting updates or speaking with representatives. There were also mentions of billing discrepancies and concerns regarding the services provided, with some reviewers expressing dissatisfaction with the company's handling of their funds.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many customers praising their helpfulness, knowledge,... See more

Customer service

Clients share positive opinions on customer service, with many praising the helpfulness and clear... See more

Service

People report positive experiences with service. Many customers praise the helpfulness and knowledge of... See more

Payment

Consumers express significant dissatisfaction with the payment process. Many reviewers report unauthorized... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the process easy... See more

Based on these reviews

Rated 5 out of 5 stars

Wensly was a delight! Very educated and professional, he educated me on the company and its policy and was able to assist me with signing up to dispute incorrect information that is being reported to... See more

Rated 5 out of 5 stars

As someone who values good customer service. Tahailia was a godsend. She was knowledgeable professional and patient. She was able to recommend the best course of action for my credit. 5 stars. Will... See more

Rated 5 out of 5 stars

Alex did amazing! He explained everything to me thoroughly, and made me feel confident in fixing my credit and using their services to get my credit where it needs to be!

Rated 5 out of 5 stars

Everything was easy and understandable, my customer service rep explained everything in detail and walked me thru the process. I would recommend them and use them again if any more problems arise!


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

If I could put zero stars I would!!

If I could put zero stars I would!!

I called a number listed for LVNV Funding to negotiate a debt and was routed to Credit Glory. I clearly stated multiple times I did NOT want credit repair services—only to settle my $2,700 debt. The rep (Renee) repeatedly reassured me they would not dispute anything and would only help resolve the account, saying it could be handled for $1,500.

I told her I was driving, in a rush, and couldn’t review documents. She said they were only for verification, so I trusted her and agreed.

Within 3 business days, I called back for confirmation and was told I had been enrolled in a credit repair program instead. Jose, a very rude account manager, refused to help with my debt and denied refunding the $698 I paid, claiming services were provided—which is false.

I never authorized credit repair services. I was misled and taken advantage of. This company is deceptive and predatory.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I dont remember my CSR'S name but he…

I dont remember my CSR'S name but he was amazing! He was informative and walked me through the process, he reassured my understanding and was patient. There was point in conversation I was lost and he recited what he said, reexplained and gave examples from our conversation to make sure I understood. This was a stressful day and I honestly thought this was going to be the icing on the cake but he made it 10x better within 15 minutes of a conversation! I wish I remembered his name but I appreciate your patience and I hope the job recognizes good people like you!

14 April 2026
Unprompted review
Rated 4 out of 5 stars

Chantal was very helpful

Chantal was very helpful, pleasant and easy to talk. She walked me through everything. I held back on giving 5 stars, only because I want to know if it really works first. Chantal herself deserves 10 stars!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Alex is a blessing!

Alex explains everything in details about my credit history, was very patient and helpful. He helped my daughter as well and both of us got the help that we needed. He is a blessing in our lives. Thank you so much!!!!!!!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Teresa was super helpful

Teresa was super helpful. Went above and beyond I understood the information and made sure I was taken care of from start to finish.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

The representative Whadayne was very professional and informative.

The representative Whadayne was very informative and helpful. His assistance came in at the right time and the words thank you are not enough to express my appreciation. My credit was affected trying to help someone. You live and you learn. I’m definitely looking forward to rebuilding my credit again. Thank you so much, Whadayne. Keep up the great job!!!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Excelent Help

Excelent Help. He was absolutely fantastic at doing his job he explained everything properly and if i didnt understand he would explain it 2 where i would understand, he answered all my questions and he helped me ultimately get the ball rolling on a bright future. I wish i got his name because he really deserves alot of credit and acknowledgement for being great at customer service and making me feel very comfortable with this whole situation. Thank you again u are great & GOD BLESS

10 April 2026
Unprompted review

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